Domino's Pizza in El Paso

“I live nearby and they very rarely ever have issues with our delivery orders, and if there's an issue, it's usually something very miniscule like uneven pizza slices(non-issue). Hats off to your team for being consistent and fixing the orders the very few times we've ever had issues.“

“I have ordered from this place several times and their pizza is good and the customer service is excellent. I never really ran into any issues. I had one problem with an item missing from the order but that was the apps fault. I ordered the cheesy bread last night and it had a single jalapeño on the top but it wasn’t a big deal because it was still good. It just made me laugh when i saw it.“

“Came here to give a major shout out and salute to Kylie who was manning the entire store herself. This was11/15/2025, around 12:45pm. When I arrived, my order was on the placed status on their order tracker board. Upon arrival, she greeted me and said she'd be with me. I seemed like she was on her own, which was confirmed later. She apologized for my order being delayed and it would be some time. I was not in a rush and quickly understood the situation. Another patron showed up for her order and asked where all the employees where, to Kylie's reply: good question. Kylie assisted the new patron and then continued completing the orders. She thanked us both for our patience and I told her it was understandable. Excellent customer service and quality food in the heat of so much pressure. Most excellent, Kylie!“

“I had an experience with Domino’s that really impressed me. We ordered pizzas for our kids while we were out, but I accidentally entered the wrong house number in the delivery address (our neighbor’s instead of ours). Because of my mistake, the pizzas couldn’t be delivered and by the time we realized what happened, the store had already closed.

The next day I called the store, explained the situation, and fully expected that the loss would be on me since it was my error. Instead, the team went above and beyond. They not only made the pizzas again and delivered them, but they even included an extra dessert for the kids.

That level of customer service is rare these days. They didn’t have to do that, but they chose to take care of us anyway. My kids were thrilled, and they definitely earned a very loyal customer.

Thank you to the team for turning a simple mistake into a great experience.“

“I am amazed at the consistent great quality of service this location provides. They always have a great attitude and are polite and attentive toward customers. On Halloween they had soo many orders and even then they were helpful and polite at all times….“

“We had an error with our delivery. This first time the order came without our wings. We called and they made a second delivery. Wings came but unfortunately they were the wrong flavor. I called back again and the store manager was super friendly and offered to send us out fresh ones and doubled our order. The customer service was excellent. I absolutely would do business with them again. They made a mistake and took such care in making sure that we walked away with not only the right thing, but with a positive experience. This location does really care and that was so refreshing. I recently had the worst experience at the little Cesar’s on Saul Kleinfield and the customer service with dominos is Barr none the best I have seen in a very long time. Keep up the good work! We’ll be back! And thank you for everything 🙏🏼“

“I placed a pick up order and unfortunately received a wrong item. I went in to see if they could fix it and they did! Adriel was very nice and attentive while I was waiting and Pedro, who re-do my order added in a little sweet treat for the inconvenience. Overall it was a very pleasant experience and I just wanted to give a shout to to both of those workers who made my experience better! I will be returning in the near future :))“

“Thank you MIA! My delivery driver kindly explained to me they made an error in the size of pizza I ordered so I received an additional pizza! That is the kindest gesture and I appreciate it! And it was absolutely DELICIOUS! Thanks again MIA!“

“Initially, I encountered a less-than-ideal experience; however, after speaking with the establishment, they resolved the issue entirely and graciously provided a credit for my entire order. The subsequent experience was exceptional, and everything proceeded smoothly. I will certainly be ordering from this location again, as they clearly demonstrate a commitment to customer satisfaction, and it is important to communicate any concerns that may arise since it's the only way they have a chance to correct any mistakes.“

“Vegetarian options: All vegetables no meat sauce cheese and dough.. vegetarian correct? I apologize I eat meat but from my understanding vegetarians don't consume any meat. I think they may even have a tufu options if I'm not mistaken.

Dietary restrictions: I'm diabetic with a rye grain, yeast allergy. I also cannot have red sauce so I order a thin crust. Alfredo sauce mushroom black olives and chicken with cheese. That's how I order my pizza. So it eliminates most of the bread with the thin crust the white sauce so I don't have extreme heartburn and enough toppings on top to at least somewhat fill me up I put two vegetables and they say chicken and fish are the better things for me to eat meat wise so I put chicken.

Parking: It is a big parking lot considering it's on the corner of Delta and Alameda, but they share the same parking lot with the Valero a restaurant, a bar, a smoke shop, a MetroPCS. It's a strip of stores in the one parking lot. So on non-busy hours you'll find a parking spot. No problem but during busy hours during rush hour forget it. You're going to be going circles waiting for somebody to pull out or hike it.

Kid-friendliness: Even though inside the store there's no tables or anything. They do have a step two steps that you walk up and the kids get to see you make the pizza from scratch through a plastic window. And they get to interact with the pizza maker. I mean it's not the greatest but at least it keeps her attention while they're waiting for their food.

Wheelchair accessibility: They do have handicap spots and the door is large enough to go through with a wheelchair and there's plenty of room for the wheelchair to be backed up to a wall waiting for their order and the counters are low enough for the wheelchair to pull up. It's not a dine-in. It's a delivery or pickup location.“

“As a truck driver passering through town, the young lady who answered the phone was professional and very helpful. She told me what stores were closest to the area I was in for delivery and pick up. My pizza was fresh and delicious, quite enjoyable!! The manager also advised me that their parking lot could accommodate my semi due to their receiving their goods in a larger truck. GREAT JOB Y'ALL!!“

“I called around everywhere to try to find some food to get delivered to my son at the greyhound bus station.No one would deliver there. My son was starving. The lady I spoke to on the phone Was very professional and make sure my son was taking care of the delivery guy I wish I knew his name, but I do not.Hate took care of my son and he called me and let me know that my son received his pizza. They went Way beyond Being helpful and feeding my son. God bless you all.I highly recommend this location.They will take care of you. They actually care about us.This is very rare to find nowadays.“