“First off, I love Papa John's. They're the only pizza place where I can earn rewards almost immediately. I love that they seal the boxes to ensure that the food wasn't tampered with. Ordering is simple, and delivery is swift. However, it appears the quality of the food has gone down. For example, "The Works" used to be covered with toppings. The dough used to also taste good. The dough tasted dry and salty. Maybe it was an off night.“
“These guys absolutely crushed it on Super Bowl Sunday. I wish I knew all their names but we ordered a pizza last minute and they had it ready before the game. When I showed up they were even fixing the door and still all had smiles. The small room was packed but and I didn’t hear one complaint.“
“The pizza across the board was very good, i.e; crust,ingredients... however a bit disappointed with the Philly cheese pizza.. I was not crazy about the sauce.. reminded me of mayonnaise..aside from that.. it ranked with a few of my favorite other places..“
“My two large two topping pizzas came out perfect!!! I custom ordered them and the girl working by herself at the time really did an outstanding job! It’s been a long time since my order hasn’t been ruined so I’m very happy with today’s results with the food and customer service!!!!“
“My husband and I had such a pleasant experience ordering from this location. The first time Daniel helped us and he was so wonderful. Our youngest has food allergies and sensitivities. It was so helpful to know that I could request a clean cut on the pizza we order for him. To add to the special order I did not know exactly what I wanted because we have a very selective toddler eater and Daniel was so patient, professional and helpful throughout the whole process. I am so grateful. The second experience was over the phone with Jacob and was just as pleasant. He was also very patient and professional and took care to pay attention to the specific details of our order. I truly value the quality of their customer service and professionalism. It is not so easy to find these days. Thank you again Daniel and Jacob! God bless you both!“
“Waited 3 hours for a order to find out it was given to someone else was a bit frustrating but Lillian I believe is how you spell it was able to assist me and re made the order super quick I appreciate her friendliness and professionalism as she was still able to help me out thank you Lillian 🙏🏽“
“⭐️⭐️⭐️⭐️⭐️
Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service! 🍕👏“