Papa John's in El Paso

“⭐️⭐️⭐️⭐️⭐️
Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service! 🍕👏“

“First off, I love Papa John's. They're the only pizza place where I can earn rewards almost immediately. I love that they seal the boxes to ensure that the food wasn't tampered with. Ordering is simple, and delivery is swift. However, it appears the quality of the food has gone down. For example, "The Works" used to be covered with toppings. The dough used to also taste good. The dough tasted dry and salty. Maybe it was an off night.“

“I really think that kindness and respect is everything in a Restaurant.. I had a little bad experience in my Pizza.. I went the next day to explain the main manager.. and both managers were very polite and kind.. I got some wings instead of the New Pizza and gave me soda too! Thank you guys you really make a difference.. ✌️✌️✌️✅“

“Not sure how to rate an atmosphere that is just pick-up or delivery but Papa Johns service and food has been improving again. Tonight there was confusion on my order, probably my fault and they corrected it for free and let me keep the mistake. I know their quality and customer service has been a roller coaster ride at best but something is changing because tonight was a great experience. Kudos.“

“My two large two topping pizzas came out perfect!!! I custom ordered them and the girl working by herself at the time really did an outstanding job! It’s been a long time since my order hasn’t been ruined so I’m very happy with today’s results with the food and customer service!!!!“

“My husband and I had such a pleasant experience ordering from this location. The first time Daniel helped us and he was so wonderful. Our youngest has food allergies and sensitivities. It was so helpful to know that I could request a clean cut on the pizza we order for him. To add to the special order I did not know exactly what I wanted because we have a very selective toddler eater and Daniel was so patient, professional and helpful throughout the whole process. I am so grateful. The second experience was over the phone with Jacob and was just as pleasant. He was also very patient and professional and took care to pay attention to the specific details of our order. I truly value the quality of their customer service and professionalism. It is not so easy to find these days. Thank you again Daniel and Jacob! God bless you both!“

“Waited 3 hours for a order to find out it was given to someone else was a bit frustrating but Lillian I believe is how you spell it was able to assist me and re made the order super quick I appreciate her friendliness and professionalism as she was still able to help me out thank you Lillian 🙏🏽“