This is great, please read… a delivery driver (Jamal) showed to drop off my order but would not bring the pizza upstairs. He called me several times (I had no idea who he was) but when I answered he never said anything so I just hung up after a few seconds of silence. But even though he never reached me by phone, he still never took the initiative to bring the pizza to my door (the apartment number is on the order). He took the pizza back to the store and the store never called either. So I called the store about an hour afterwards and just got told all of that, and that if I still wanted the pizza that it was under the lamp/oven. Almost $40 and a 20% tip and this particular driver could not bring the food to my door.
Additionally, I just came to the store to get the refund receipt, and nothing but attitude from what I am assuming is the delivery driver.
Atmosphere: 1
Food: 4
Service: 1
Santos Caballero Reyes
This is the “Delicious” meal we got today… Also we were told we had to pay extra for Crushed pepper bags like if they didn’t have already charged enough This location has the most rude and pathetic customer service in town. Went two weeks ago and they ran out of pepper bags. Today i asked and the lady said you have to pay extra… Really? I honestly prefer to drive over to the rushing location than coming back here. At least they take a little more care of your food.
Atmosphere: 1
Food: 1
Service: 1
LX vasquez
I picked my order up. It's chain pizza, what else can I say. It better than Domino's and Little Cesar's.
Atmosphere: 2
Food: 2
Service: 5
Brian Claggett
⭐️⭐️⭐️⭐️⭐️ Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service! 🍕👏
Atmosphere: 5
Food: 5
Service: 5
Isabel A
Ordered a pizza and got delivered to the wrong address. When I called to let them know they didn't even apologize for their mistake and now some random person has my number and address
Service: 1
Tony Martinez
Papa John’s saved our wedding. On Saturday 6/14/25, my caterer arrived 2 hours late. I had ordered Papa John’s for the kids and the pizza arrived on time. Not too many kids arrived so the adults had pizza to get them by. I will always be grateful to Papa John’s and this will become our anniversary meal.
Peggy Carnahan
I have ordered many pizzas. I ordered a pizza that arrived very cold. I called the manager, and he set me up a free pizza next time. I called 3/18/25 to order it and was told I had to pay a delivery fee? I paid a delivery fee for a bad pizza. Why am I paying again? This is not right!
Food: 2
Service: 2
martin avila
Good food and good prices
Atmosphere: 5
Food: 5
Service: 5
MARYORIE CASTRO CASTRO
Kid-friendliness: And
Wheelchair accessibility: And
Atmosphere: 5
Food: 5
Service: 5
Rakel Lynn
Ordered Papa John's last night. Got food poisoning from the Zesty Sauce. I have been throwing up from both ends for the last 20hours
To tell the truth, I haven't eaten one of these in a while, but they taste good, I think that from time to time you have to hit the PAPA JOHNS dough hard in the face
Ashley Shaw
Ordered pizza today and my garlic knots are literally dark brown burnt. Like why did they think this was acceptable. SMH won't order again.
Hey “Thrill” Seek
10min is all it took for two large specialty pizzas and breadsticks. Will come back again.
Atmosphere: 5
Food: 5
Service: 5
Timothy f
Excellent all around
Atmosphere: 5
Food: 5
Service: 5
Sony Hallers
Love papa John's. Great deals on pizzas. It's cheaper than getting McDonald's these days. Always an easy fix if I don't have time to make dinner.
This is great, please read… a delivery driver (Jamal) showed to drop off my order but would not bring the pizza upstairs. He called me several times (I had no idea who he was) but when I answered he never said anything so I just hung up after a few seconds of silence. But even though he never reached me by phone, he still never took the initiative to bring the pizza to my door (the apartment number is on the order). He took the pizza back to the store and the store never called either. So I called the store about an hour afterwards and just got told all of that, and that if I still wanted the pizza that it was under the lamp/oven. Almost $40 and a 20% tip and this particular driver could not bring the food to my door.
Additionally, I just came to the store to get the refund receipt, and nothing but attitude from what I am assuming is the delivery driver.
Atmosphere: 1
Food: 4
Service: 1
This is the “Delicious” meal we got today…
Also we were told we had to pay extra for Crushed pepper bags like if they didn’t have already charged enough
This location has the most rude and pathetic customer service in town.
Went two weeks ago and they ran out of pepper bags.
Today i asked and the lady said you have to pay extra… Really?
I honestly prefer to drive over to the rushing location than coming back here.
At least they take a little more care of your food.
Atmosphere: 1
Food: 1
Service: 1
I picked my order up. It's chain pizza, what else can I say. It better than Domino's and Little Cesar's.
Atmosphere: 2
Food: 2
Service: 5
⭐️⭐️⭐️⭐️⭐️
Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service! 🍕👏
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and got delivered to the wrong address. When I called to let them know they didn't even apologize for their mistake and now some random person has my number and address
Service: 1
Papa John’s saved our wedding. On Saturday 6/14/25, my caterer arrived 2 hours late. I had ordered Papa John’s for the kids and the pizza arrived on time. Not too many kids arrived so the adults had pizza to get them by. I will always be grateful to Papa John’s and this will become our anniversary meal.
I have ordered many pizzas. I ordered a pizza that arrived very cold. I called the manager, and he set me up a free pizza next time. I called 3/18/25 to order it and was told I had to pay a delivery fee? I paid a delivery fee for a bad pizza. Why am I paying again? This is not right!
Food: 2
Service: 2
Good food and good prices
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: And
Wheelchair accessibility: And
Atmosphere: 5
Food: 5
Service: 5
Ordered Papa John's last night. Got food poisoning from the Zesty Sauce. I have been throwing up from both ends for the last 20hours
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To tell the truth, I haven't eaten one of these in a while, but they taste good, I think that from time to time you have to hit the PAPA JOHNS dough hard in the face
Ordered pizza today and my garlic knots are literally dark brown burnt. Like why did they think this was acceptable. SMH won't order again.
10min is all it took for two large specialty pizzas and breadsticks. Will come back again.
Atmosphere: 5
Food: 5
Service: 5
Excellent all around
Atmosphere: 5
Food: 5
Service: 5
Love papa John's. Great deals on pizzas. It's cheaper than getting McDonald's these days. Always an easy fix if I don't have time to make dinner.
Atmosphere: 5
Food: 5
Service: 5
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