The Honey Baked Ham Company

OMG that was a good ham. I have never bought a ham from this place before but I'm glad I did.
Yummmm.

Atmosphere: 5

Food: 5

Service: 5

Wow, I used to love this place. The sandwiches were awesome. No more. I drove all the way to this store and ordered a ham sandwich and the woman behind the counter told me they were not selling sandwiches today due to catering of some Easter event. Huh??? Sorry but that is WEAK. If you can’t operate your core business because you’re doing an outside event, maybe reorganize your operation. I’ll have to get my sandwiches elsewhere.

Atmosphere: 1

Food: 1

Service: 1

I called the honey baked ham store to order food and even though they were closed today, they allowed us to come down and get what we needed. The young attendant, Zoe, was amazing. She was so gracious, eager to help and explained all of their products in great detail. And all with a huge smile. I have to say that this was beyond excellent service and I would highly recommend going to this location as you will not be disappointed. As a former store owner, I have to say that it is so rare to see someone so eager to help and so knowledgeable and we really appreciate that.

Atmosphere: 5

Food: 5

Service: 5

This was a great experience and an even better Easter meal with my Honey Baked Ham!

Atmosphere: 5

Food: 5

Service: 5

The problem is not the food , is ownership,managment,and crew, every thing comes from the top , the company is being misrepresented

Atmosphere: 1

Food: 5

Service: 1

Not very happy with how they handled the Christmas Eve. I walked in to pick up my 10lb ham they mentioned they didn't have the 10lb that I ordered but they could give me two 5 lbs. Which came out to be $65.00 more then original price from the 10 lbs. I have bought every year and never spent that amount. I have tried to call since after Christmas and no answer. This isn't about the food it's about the service.

Have emailed several times regarding this issue and didn't receive a response. 2/7/25

Food: 5

Service: 1

Staff was very friendly and we felt very comfortable asking questions regarding

Atmosphere: 5

Food: 5

Service: 5

Great staff and sandwich’s are amazing

Atmosphere: 5

Food: 5

Service: 5

They were out of ham products.

Great employees, great service, and the best ham in El Paso by far… It gets kind of busy around the holidays, but it is well worth it!

Atmosphere: 5

Food: 5

Service: 5

It's Honey Baked...how can you go wrong?

Atmosphere: 4

Food: 5

Service: 4

Driver almost killed me!! I was driving on the i10 highway and Honey Ham Business car tried to run me off the road and nearly killed me I have all this captured on dash cam I was on the way home from work! I followed driver to establishment to speak with store manager/owner “Erma” and was met with with rude attitude & no concern for her driver or the business and told me I was lying after showing her the dash cam footage Hope this management gets
fixed LAWSUIT incoming!!

Atmosphere: 1

Food: 1

Service: 1

Food is amazing but walking in on owner or manager grueling employee about not being able to work because of her daughter not having a babysitter.. manager was not handling situation well and seemed very disrespectful I get about needing people to work but there is a professional way to approach certain situations. As I am currently hearing this manager continues interrupting employee about what she is trying to explain.. threatening termination just because she needs to take care of her daughter is actually crazy.. also as I’m here listening to this she (manager or owner) noticed me listening in and lowered her voice and switched languages to continue grueling this employee.. manager or owner do better… learn how to talk with respect to your employees. Her attitude ruined my day… Thank you.

Atmosphere: 1

Food: 4

Service: 3

placed an order on phone. was told pay when you pick up. go in and my hams were sold.
The place has no sense to put reserved sign on ham or tell the clerk it is reserved.
Damon seems to know nothing. Who is manager when will manager return? " I don't know"
who worked yesterday and took my order?
" I don't know"
I was not offered a discount on unglazed ham, which is not what I wanted. if I wasn't bringing this to an event tomorrow I would never have bought it.

bad business

Always fresh, always delicious. Excellent quality meats and breads.

Atmosphere: 4

Food: 5

Service: 5