Butter Smith Kitchen & Pies

1331 N Zaragoza Rd, El Paso
(915) 590-5058

Recent Reviews

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Juan Segura

Very good food and service and everyday in October they have free slice of pie with your order, can't beat that

Atmosphere: 5

Food: 5

Service: 5

Angel Ramirez

Disappointing birthday visit — poor service and sanitation.
My daughter chose this restaurant for her birthday to try the mimosas. While coffee and water were served promptly and our server had a good sense of humor, the overall experience was very poor.
• The mimosas were only delivered after asking three separate times and speaking to two different staff members.
• Our food arrived in a timely manner, but portions were small for the price, the dishes lacked flavor, and the chicken-fried steak was excessively breaded.
• Midway through the meal we poured our mimosas and noticed lipstick marks on one guest’s glass — clearly unsanitized. The glass was replaced, but only reluctantly.
• Another guest ordered menudo and found a strange pinto bean in her bowl, which was off-putting and grossed her out.
• When we finished and went to pay, the cashier walked away as we approached the register and we waited before I finally asked to speak with the manager. The manager offered a partial credit; I declined and paid the bill. The restaurant was not busy, and the lack of teamwork and apparent indifference from employees was disappointing. The server was acceptable, but could have done more to make things go smoothly.

I informed the manager of the issues; however, the overall combination of sanitation concerns, poor food quality, and inattentive staff means I will not return.

Atmosphere: 1

Food: 1

Service: 1

Ting M

We had a very satisfied experience for breakfast here. The service was excellent. The steak and egg was delicious, steak was cooked perfectly as we like with a good meat quality. Price was reasonable too.
Yes! We will come back here every time when we visit this city!!

Atmosphere: 5

Food: 5

Service: 5

Paul Franklin

**Saturday morning breakfast**
Nice casual dining atmosphere with a friendly and attentive staff.
And good, flavorful food, but very small portions (pictures). Parking can be a bit tricky. It looks like 3 resteraunts share one parking.

Atmosphere: 4

Food: 4

Service: 4

Christian Labra

This place is terrible.
The food seems like it’s microwaved, served to you… COLD.
No seasoning. No flavor. Terrible service. -10/10

Atmosphere: 1

Food: 1

Service: 1

Yazmin Gomez

Good service, The manager was very attentive.. The place was somewhat busy but overall good. the portions are good and they have a lot of options. My mom liked her dish as well.

Atmosphere: 5

Food: 5

Service: 5

Adam

Just ok. Good breakfast spot

Atmosphere: 2

Food: 3

Service: 3

Yvonne Rodriguez

The double cheeseburgers with fries they have going on on sale for 7.99 this August are delicious

Atmosphere: 5

Food: 5

Service: 5

Lynn Martinez

Nice atmosphere, my friends biscuit was hard as a rock otherwise the food was good. Service really needs help, our waiter only showed up to deliver our food and failed to check on our table of six. We were missing utensils and our glasses were empty. Keep in mind the restaurant was mostly empty and I could see him talking and laughing in the kitchen.

Atmosphere: 5

Food: 3

Service: 1

fernando galvan

Excellent customer service and food

Atmosphere: 5

Food: 5

Service: 5

Alejandro Garcia

⭐☆☆☆☆ (1 star)

Disappointing experience overall. The service was very slow — we waited a long time for our food, only to find out there was just one cook working. The food was mediocre at best, definitely not worth the wait. The atmosphere was also loud and chaotic, making it hard to enjoy the meal. Wouldn’t recommend unless they make serious improvements.

B

Cute aesthetic and great service! Food was delicious with amazing pie. We thought their breakfast and lunch were well worth it.

Atmosphere: 5

Food: 5

Service: 5

andy geem

Food presenting can be better. Side dish looked like someone ate before and my family didnt even start it.

Atmosphere: 5

Food: 4

Service: 5

Jurgen Linder

Great food amount and size.
Pretty chill

Atmosphere: 5

Food: 5

Service: 5

Patrick Martinez

Delicious food and great service

Atmosphere: 5

Food: 5

Service: 5

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