Wendy's

12701 Montana Ave, El Paso
(915) 200-4114

Recent Reviews

Lex Luna

I love the meat flavor here and the Frosty, even tho they are so expensive now. Bring the yellow Wendy's back!!

Atmosphere: 4

Food: 4

Service: 4

wendiiee m

Food was so hot I burned myself really good ?

Atmosphere: 5

Food: 5

Service: 5

cowboy87 Smith

The store has a small electronic loddy with employees that will stand and watch well you don't get your order spend 30 minutes after my order was not put in though the computer I had to do on my own. They didn't ask us if we where okay do t bother going in unless you have a to go online order or using the drive though the company prioritize the employees over the customer in the loddy area anyway ?

Atmosphere: 1

Food: 1

Service: 1

Paul P

If I could give this place a ZERO I would. Went in today through drive thru and when my card was swiped and given back to me the guy at the window yelled out it had been declined as I pulled forward. I checked my bank account and there was a clear charge from Wendy's that had just gone through and the money was pulled out. The guy then told me to pull to the first window where the manager was. For being a manager let me start off by saying what a joke of manager Wendy's hires. I showed her the charge on my phone and she proceeded to say well it didn't go through on my system and ask if I want her to swipe it again. ABSOLUTELY NOT! if something is going on with the system and it already charged me once and I'm being denied my food why would I want that again. She then ask me to park so she can make a phone call. I watched her help about 10 people in the drive thru till I figured she was not gonna come help me. So I left with no food and 28 bucks short. Obviously this manager was not properly trained in how to handle this situation and could care less about the customer.

Phil Tepezano

Took 15 minutes to get served raw chicken :/

McKenzie Saldaña

Three times that I’ve ordered here, all incorrect and missing items. Not the Wendy’s I know.

Samuel De Leon

Manager Felix was very rude when the temperature of the building was brought to his attention, seemed to careless that we had to sit outside in the wind which caused the worse experience for us . The cashier that took care of us was sweating and when the issue was brought to the manager , he did not address the issue nor apologize . The whole crew was silent and seemed to be miserable, maybe Wendy’s could consider doing a survey with their employees rating their managers to get their opinion if their managers are suitable for their positions?

Atmosphere: 1

Food: 4

Service: 1

Thomas DeVaughan

Fast drive

Food: 5

Service: 5

Recommended dishes: Bacon Cheese Baked Potato, Double Stack

Sylent Jedi

Best service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Chili, Wendy’S Baked Potatoes

D Dning

The young man who helped me gave the best service I've ever had at fast food. He's missing an arm but that was not an issue he worked as though it's no big deal. I was very impressed with him. Everyone with a handicap should watch this young man. He's an

Atmosphere: 5

Food: 5

Service: 5

Nizar Idriss

Very nice, the cashier even brought our meal over yo our

Atmosphere: 5

Food: 5

Service: 5

Eric Dunkins

Stood at the counter waiting to order for almost ten minutes. During that time behind the counter, a few people walked right in front of me, but no one acknowledged I was there. When I finally ordered, the order was completely wrong. When I brought to the cashiers attention, I get an attitude from her as if I did not just pay for my food and should be greatful to get any thing. This location was convenient, but I think I’ll be back to the Zaragoza location… if at all

Atmosphere: 1

Food: 1

Service: 1

SGP

Great coffee y'all!

Atmosphere: 5

Food: 5

Service: 5

Ms M

Today payed for 2 - sides of cheese. What are they 1/2 empty????

Atmosphere: 3

Food: 3

Service: 1

Matt Havise

Great food! Nice and Fresh! And the customer service was awesome!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy

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