Wingstop
4020 Monroe Ave A, El Paso
(915) 219-8527
Recent Reviews
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Went to this wingstop after working a 12 hour shift. They misplaced my order and even when they found the receipt to make my order they were filling the orders of the people who came in behind me. When I got home the fries were over salted.
Atmosphere: 1
Food: 2
Service: 1
We arrived to place an order and our attendant Sergio was super courteous and quick to attend. We received our food fresh and hot ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: All in Bundle
Probably the worst location in town. Always have to go back in because something is missing. Cringe
I usually don't review fast food restaurants, but I think this review is worth posting. I always enjoy my Wingstop, never have any issues with the food, but this time in particular I had a very pleasant experience with one of the employees; Sergio was very professional. I saw him up and down answering questions, taking orders and handling the food, asked the customers if they were doing okay and if they needed anything. I really hope his boss/es see this review and know he's a great employee.
Atmosphere: 4
Food: 5
Service: 5
I arrive when they said they would be done at 1:53, it’s a Tuesday and nobody else was there.. I didn’t think it would be much longer, but it took an extra 20 minutes till it was done.. I was the only customer there and it took them a total of 40 mins just to make my boneless wings. I had someone waiting for me at the airport I had to pickup so I didn’t expect that. I get my order and the fries were dry and stale/old so I threw them away, I got home and the order wasn’t correct. They ended up giving me half the order for spicy buffalo & the other half was all bbq.
I ordered 10 Cajun, 10 Asian & 5 bbq. I wish I could blame they were busy but I was the ONLY ORDER they had ?? they didn’t seem stressed either so I’m not sure how they got it wrong. Very disappointed. My first & last time at this location.
Shout out to the Dyer location that has always been on time and never messed up my order though!! ??
Atmosphere: 1
Food: 1
Service: 1
Rude guys if you can call them workers also wings were not seasoned well ?? also restaurant closes at 11:00 pm my self and my family got there like around 10:55 pm and they were making excuses not to let us dine in cause they were about close in an hour.
Atmosphere: 1
Food: 2
Service: 1
DONT COME TO THIS LOCATION!! The veggies are always soggy and not fresh at all.
Atmosphere: 1
Service: 1
Forgot my order waited over minutes for wings
There's a female that works there by the name of Esmeralda she is a horrible horrible person she does not know how to speak to people treats their staff horribly is disrespectful and believes that she runs the restaurant and owns the restaurant this person should not be in the food industry at all she should not even work with people I believe she should be fired immediately absolutely horrible will never go back again!!!!
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE!!! Just ordered my wings not even an hour ago and when I got home, my wings were not cooked all the way and were raw. My carrots were soggy as if they were old and the ranch don’t even get me started. The ranch was super sour as if it was expired, worst experience ever. I do not recommend at all. Save Yourself the hassle and go somewhere else
Food: 1
Restaurantji Recommends
Food was good, just kinda pricy for some basic wings.
Atmosphere: 4
Food: 4
Service: 5
Give me a mess up fries and put some foreign objects in my food
This is just nasty who is working here it’s worst place. In town. When it comes to wing stop don’t come here at all fries weren’t seasoned
Atmosphere: 1
Food: 1
Service: 1
Great wings! Service was very good.The mango habanero sauce is just right...not too much heat...and the right balance of sweetnessThe fries are fresh...very nice!
Atmosphere: 3
Food: 5
Service: 5
Ordered delivery and received my order all wrong. They gave me the wrong drink, my fries were not seasoned like I selected when ordering, and my wings were not cooked the way I selected them to be cooked either. Given the lack of care in double checking orders, it doesn’t seem like this location cares to follow order instructions to make sure they are correct.
Food: 1
I love ordering from this location, they always get my order right and the app is very accurate regarding when they’ll have my order ready for pickup.
Atmosphere: 5
Food: 5
Service: 5
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