McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
118 US-281, Falfurrias
(361) 325-2151
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McDonald's Reviews
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I cannot express how disappointing our experience was at this McDonald's. From the moment we pulled up to the window, the red flags started flying. The employee was clearly untrained, asking if we had ordered beforehand and if we'd been charged.:.a simple task turned into a confusing ordeal.
But it gets worse. Upon opening our box of chicken nugget, we found a pair of used fake eyelashes inside. Yes, you read that right — fake eyelashes in our food. It’s clear evidence...read full review
Store is not trucker friendly due to lobby being closed.
Waited and waited for my 4 pies and the rest of our food.. the excuse after 21minutes that turned into 32 minutes-sorry ma'am we are short staffed. its 8:06pm no cars in line..no cars in lot Curbside just mine. My kid and I ate our nuggets without fries nor pies... if you want to keep schedule to travels- think twice.. they will slow you down and only say. Mcdonalds train your staff. I'm pretty sure the girl that answerwd wasn't the MGR even thought she said she was. no sorry...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
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McDonald's offers a mixed experience according to reviews. While some praise the sweet and attentive service, others criticize the cleanliness and staffing issues. Customers have had mixed experiences with food quality, from soggy chicken nuggets to perfectly cooked fries. Recent visits highlighted excellent customer service from staff members who went out of their way to be kind and helpful. However, some customers reported confusion regarding meal options, such as not being able to exchange apple slices for extra fries, leading to dissatisfaction. There have also been complaints about incorrect orders, like receiving a sausage mcgrill with an unexpected sweet bun or missing items from app orders. Despite these hiccups, the staff at this location are often friendly and caring, making the visit more comfortable. During a difficult situation when a family’s car broke down nearby, the restaurant staff showed extra kindness by allowing the family to stay and enjoy food and entertainment while waiting for help. The restaurant offers deals through the app, and while it doesn't have a play area, there are several computer screens with games to keep children occupied. Overall, the staff's kindness and helpful attitude stand out, making this McDonald's a welcoming place despite some common issues.