Domino's Pizza
$ • Pizza, Chicken Wings
Hours:
131 E Fate Main Pl 105 ste 105, Fate
(469) 769-3030
About Domino's Pizza
Domino's Pizza Reviews
I rarely leave reviews, but my experience with this Domino’s was incredibly frustrating. I received an incorrect pizza, and when I called to have it corrected, I was told they would send out a new one. After waiting over an hour with no delivery, I called again—only to be met with one of the rudest employees I’ve ever encountered.
The person who answered the phone had zero manners or professionalism. When I asked for their name, they responded with, “Why?”—as...read full review
My pizza was not made as requested with certain items on one side due to allergies. It was also not cut in squares as requested. The pizza had hardly no sauce. There was no taste to the pizza. Since this was the opening of the Fate, Texas, I thought great care would be taken to get everything made perfectly and taste great, nope.
Ratings
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Domino's Pizza has shown improvement over time, with recent visits reflecting a more positive experience. The staff now appears friendly, helpful, and attentive, with some employees going out of their way to assist customers. One customer appreciated how an employee helped find an alternative meal after a menu change, highlighting the staff’s willingness to go beyond expectations. The new general manager has made a significant difference, replacing a previous management team that struggled to maintain quality. Customers have noted that the place is now clean, and service is quicker and more efficient.
However, past issues have been reported, including problems with online ordering, incorrect charges, and delays. Some customers experienced difficulty with their orders, such as missing or wrong ingredients on pizzas, and frustration with the lack of seating, especially for disabled customers. Despite these setbacks, many reviews mention that the pizza itself is delicious, with favorites like the Philly cheesesteak pizza. Friendly staff members, such as Larry and Quentin, received praise for their professionalism and helpfulness.
Overall, while Domino's Pizza faced challenges in the past, recent updates suggest a more customer-focused approach, better service, and improved quality, making it a place worth trying again for pizza lovers.