Food came out soggy and accused us of steeling someone's food, and our food came in 45 mins late when we ordered it worst McDonald's I've ever been too
Jesus Torres
I come here often , I get my food in a decent amount of time , so fast from my experience the employees are normal , not mean just kind I guess. Only problems I have is that they always have a mess , dirty tables and full trash cans. And there's always never anyone in the counter and sometimes I can be there waiting for a couple minutes.
Atmosphere: 3
Food: 4
Service: 3
Cody Malin
This McDonald’s location is pretty good. I often order through their app for delivery and it seems like I get my food quicker than I could actually drive to McDonald’s myself and pick it up. So far every time I’ve ordered delivery the food has been delivered fresh and hot and my order is typically correct. Occasionally, they have forgotten maybe a ranch or salsa packet but at the end of the day, it is not that big of a deal. Sometimes I get more and I keep them at the house for back up just in case.
I have had to wait an extended amount of time when I do the pick up in their parking lot or they have issues using the app through their drive-through. I cannot speak for the inside, as I have never even walked inside this location, but with it being a newer, McDonald’s here in the city of fate, Texas, I imagine it is pretty clean in orderly on the inside.
Might go to breakfast favorites are their sausage burritos and the sausage egg McMuffin with ranch and mild sauce. I also enjoy their sweet teas. I typically do not eat McDonald’s other than breakfast or fries occasionally as I am not a fan of their hamburgers or chicken nuggets.
Atmosphere: 5
Food: 5
Service: 4
What's LOVE Without LOYALTY
My Stars good good but the wait is hell
Atmosphere: 3
Food: 5
Service: 3
Tj Miller
Placed a pickup order. 1 kids meal and 2 cheeseburgers. Showed up at the pickup parking spot at 2:00pm after waiting for 40 minutes went inside and asked what the delay was and waited for another 10 minutes and was finally given my food. I could have bought groceries and made it myself in less time.
Atmosphere: 1
Food: 2
Service: 1
John D'Costa
I guess it's a new place, fries were not up to the mark but the place is big inside.
Atmosphere: 3
Food: 3
Service: 3
David Gifford
Why I waited almost 30 minutes for a Double Quarter Pounder that never came, I cannot say. Fortunately, the asked for refund was the only fast part of this fast food experience. While waiting, I saw several people having issues with their mobile orders. I'm sorry these folks are having to work Christmas Eve, but it is not a very cohesive team they have at this location.
Food: 1
Service: 1
Khloe Mosqueda
I went yesterday Jolie had such a positive attitude so sweet and nice, great customer service definitely going back to this location from now on I hope she’s there every time I go !!☺️
Atmosphere: 5
Food: 5
Service: 5
Phil Boulware
The night staff tonight as well as the a few days ago when I came don’t get the concept of hot fries. They skimp you on the amount that they put in the box in addition to serving them cold. And some of them come off as very socially awkward. Blonde kid came up while I was reading the holiday hours, mean mugged me up and down and tried to block me my ability to read the sign. Just obnoxious and rude and annoying for them to serve cold food
Food: 2
Service: 2
Roman Procházka
First time visiting McDonalds in USA on my work trip and i stumble upon this one with bad reviews. Unfortunately they are true. I went there like 7 times during 2 months because it was really close from my work and i have to say that almost everytime they got my order wrong, either something was missing or i got something else. The employees there were really slow and i couldn't believe my eyes, I am used to fast & chaotic McDonalds in europe where you order and you got your food in two minutes because how fast and how many employees are there. Here it felt like the food would get cold quicker than get on my table. I gave 5 stars for food, because.. well it tasted the same as in all the other mcdonalds.
Not great service and very slow. Took 20 minutes to get food to my table.
Atmosphere: 3
Food: 3
Service: 1
Phyllis Jenkins
Only place to get cold coffee! The excuse given by mgt, they are updated and the creàmer is cold which makes the coffee cold 🥺
Atmosphere: 5
Food: 1
Service: 3
Centrifugal Muse
Dude. This is likely the rudest McDonald’s I’ve ever been to, and on my first visit to this location. I had to repeat my order 3 times, no problem. The problem is she got an attitude with US while asking us to repeat the order. She was rude when we asked her to repeat herself because she was slurring. I don’t know if she was drunk to something but come on. I’m sorry you have a good job and are paid well but that requires customer service. Don’t take it out on the customer. Order was still wrong, by the way. Obviously.
Atmosphere: 1
Food: 2
Service: 1
Leslie Enochs
Filthy inside, horrible service. Food is ok if they happen to get your order correct.
Atmosphere: 1
Food: 3
Service: 1
Jacob Driggars
Their hours state they close at 10 pm but they will lock the doors at 8:30
Food came out soggy and accused us of steeling someone's food, and our food came in 45 mins late when we ordered it worst McDonald's I've ever been too
I come here often , I get my food in a decent amount of time , so fast from my experience the employees are normal , not mean just kind I guess. Only problems I have is that they always have a mess , dirty tables and full trash cans. And there's always never anyone in the counter and sometimes I can be there waiting for a couple minutes.
Atmosphere: 3
Food: 4
Service: 3
This McDonald’s location is pretty good. I often order through their app for delivery and it seems like I get my food quicker than I could actually drive to McDonald’s myself and pick it up. So far every time I’ve ordered delivery the food has been delivered fresh and hot and my order is typically correct. Occasionally, they have forgotten maybe a ranch or salsa packet but at the end of the day, it is not that big of a deal. Sometimes I get more and I keep them at the house for back up just in case.
I have had to wait an extended amount of time when I do the pick up in their parking lot or they have issues using the app through their drive-through. I cannot speak for the inside, as I have never even walked inside this location, but with it being a newer, McDonald’s here in the city of fate, Texas, I imagine it is pretty clean in orderly on the inside.
Might go to breakfast favorites are their sausage burritos and the sausage egg McMuffin with ranch and mild sauce. I also enjoy their sweet teas. I typically do not eat McDonald’s other than breakfast or fries occasionally as I am not a fan of their hamburgers or chicken nuggets.
Atmosphere: 5
Food: 5
Service: 4
My Stars good good but the wait is hell
Atmosphere: 3
Food: 5
Service: 3
Placed a pickup order. 1 kids meal and 2 cheeseburgers. Showed up at the pickup parking spot at 2:00pm after waiting for 40 minutes went inside and asked what the delay was and waited for another 10 minutes and was finally given my food. I could have bought groceries and made it myself in less time.
Atmosphere: 1
Food: 2
Service: 1
I guess it's a new place, fries were not up to the mark but the place is big inside.
Atmosphere: 3
Food: 3
Service: 3
Why I waited almost 30 minutes for a Double Quarter Pounder that never came, I cannot say. Fortunately, the asked for refund was the only fast part of this fast food experience. While waiting, I saw several people having issues with their mobile orders. I'm sorry these folks are having to work Christmas Eve, but it is not a very cohesive team they have at this location.
Food: 1
Service: 1
I went yesterday Jolie had such a positive attitude so sweet and nice, great customer service definitely going back to this location from now on I hope she’s there every time I go !!☺️
Atmosphere: 5
Food: 5
Service: 5
The night staff tonight as well as the a few days ago when I came don’t get the concept of hot fries. They skimp you on the amount that they put in the box in addition to serving them cold. And some of them come off as very socially awkward. Blonde kid came up while I was reading the holiday hours, mean mugged me up and down and tried to block me my ability to read the sign. Just obnoxious and rude and annoying for them to serve cold food
Food: 2
Service: 2
First time visiting McDonalds in USA on my work trip and i stumble upon this one with bad reviews. Unfortunately they are true. I went there like 7 times during 2 months because it was really close from my work and i have to say that almost everytime they got my order wrong, either something was missing or i got something else. The employees there were really slow and i couldn't believe my eyes, I am used to fast & chaotic McDonalds in europe where you order and you got your food in two minutes because how fast and how many employees are there. Here it felt like the food would get cold quicker than get on my table. I gave 5 stars for food, because.. well it tasted the same as in all the other mcdonalds.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Not great service and very slow. Took 20 minutes to get food to my table.
Atmosphere: 3
Food: 3
Service: 1
Only place to get cold coffee! The excuse given by mgt, they are updated and the creàmer is cold which makes the coffee cold 🥺
Atmosphere: 5
Food: 1
Service: 3
Dude. This is likely the rudest McDonald’s I’ve ever been to, and on my first visit to this location. I had to repeat my order 3 times, no problem. The problem is she got an attitude with US while asking us to repeat the order. She was rude when we asked her to repeat herself because she was slurring. I don’t know if she was drunk to something but come on. I’m sorry you have a good job and are paid well but that requires customer service. Don’t take it out on the customer.
Order was still wrong, by the way. Obviously.
Atmosphere: 1
Food: 2
Service: 1
Filthy inside, horrible service. Food is ok if they happen to get your order correct.
Atmosphere: 1
Food: 3
Service: 1
Their hours state they close at 10 pm but they will lock the doors at 8:30
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