Filthy inside, horrible service. Food is ok if they happen to get your order correct.
Atmosphere: 1
Food: 3
Service: 1
Jacob Driggars
Their hours state they close at 10 pm but they will lock the doors at 8:30
Bettie George
I have never met a router manager at a McDonald’s ever in my life. This staff got seven out of 10 orders wrong in the 20 minutes. I was there trying to get my own order. They need some serious supervision and staffing. There’s one in Royse city two minutes down the road. I would definitely go there.
Atmosphere: 1
Food: 4
Service: 1
michelle franco
Don’t go here if ur hungry late at night on the way home after a long drive and u don’t wana deal with a headache from the staff (mostly the old Hispanic male with glasses) they weren’t trying to give us our food , they kept telling us to cancel our order even though they didn’t know how to cancel it either , and wanted us to pay again. Like what ?? Pretty much wanted to give us a basket of fries for $22 even though we ordered more. We kept showing them our phone but they kept saying no they can’t give us our food just because our full order wouldn’t show on their screen and to order and pay again. But whatever the lady was kind enough to actually look at our phone & give us our complete order.
Atmosphere: 1
Food: 5
Service: 1
Sam Cuenca
Great service and awesome customer service this is my favorite location in the area
Atmosphere: 5
Food: 5
Service: 5
steven Anschutz
Service was slow.
Janie Bordner
I order from DoorDash and they have never gotten an order right. 3 items- chicken nugget happy meal, fish sandwich and chicken wrap. No hapy meal. Order chicken nugget happy meal and didn’t get any nuggets. Ughhh. They are very bad.
Food: 1
Redd Hurtt
Couldn’t even get my coffee order right and there was step by step instructions! Such a joke.
Patricia C
Went in to just purchase a toy and Manager refused! She said we needed to buy a Happy Meal! All other locations have been selling them! Post a sign inside next to the toy display if that’s the case! Thanks for disappointing my 3 yr old!
Ali Varela
terrible service, ordered online because they take forever and they somehow still made it wrong, clearly they need to restructure there staff because they suck, this is why the rockwall mcdonald’s is better! i could be the freakin owner of the mcdonald’s and they would still make it wrong because the staff are lazy!! if i could do a negative star trust me i would
completely messed up my order this isn’t the first time either, the kids working the window were too busy flirting to get the order right smh
Atmosphere: 1
Food: 1
Service: 1
Stef Sanchez
Probably the worst order I received tonight from my ubereats order. Nuggets were stale and cold, missing straws for my drinks, kids meal missing extra fry, fries were disgusting and cold, no condiments in the bag, and missing apple pies. For this being a newer location it’s always missing something in your order.
Atmosphere: 1
Food: 1
Service: 1
Will Hunt
I never leave bad reviews unless it is extremely warranted. This is by far the worst ran fast food restaurant I’ve ever been to in my life anywhere in the country. Every time I go I wait for a ridiculously long time. Last time I’ll ever go back. The negative reviews on here are 100% warranted.
Service: 1
Derrick Green
I Love Breakfast here
Atmosphere: 5
Food: 5
Service: 5
Brady Pringle
Made me wait 25 minutes in reserved parking just to give my order to someone else. When I did finally receive my order its was wrong and sloppily prepared
Filthy inside, horrible service. Food is ok if they happen to get your order correct.
Atmosphere: 1
Food: 3
Service: 1
Their hours state they close at 10 pm but they will lock the doors at 8:30
I have never met a router manager at a McDonald’s ever in my life. This staff got seven out of 10 orders wrong in the 20 minutes. I was there trying to get my own order. They need some serious supervision and staffing. There’s one in Royse city two minutes down the road. I would definitely go there.
Atmosphere: 1
Food: 4
Service: 1
Don’t go here if ur hungry late at night on the way home after a long drive and u don’t wana deal with a headache from the staff (mostly the old Hispanic male with glasses) they weren’t trying to give us our food , they kept telling us to cancel our order even though they didn’t know how to cancel it either , and wanted us to pay again. Like what ?? Pretty much wanted to give us a basket of fries for $22 even though we ordered more. We kept showing them our phone but they kept saying no they can’t give us our food just because our full order wouldn’t show on their screen and to order and pay again. But whatever the lady was kind enough to actually look at our phone & give us our complete order.
Atmosphere: 1
Food: 5
Service: 1
Great service and awesome customer service this is my favorite location in the area
Atmosphere: 5
Food: 5
Service: 5
Service was slow.
I order from DoorDash and they have never gotten an order right. 3 items- chicken nugget happy meal, fish sandwich and chicken wrap. No hapy meal. Order chicken nugget happy meal and didn’t get any nuggets. Ughhh. They are very bad.
Food: 1
Couldn’t even get my coffee order right and there was step by step instructions! Such a joke.
Went in to just purchase a toy and Manager refused! She said we needed to buy a Happy Meal! All other locations have been selling them! Post a sign inside next to the toy display if that’s the case! Thanks for disappointing my 3 yr old!
terrible service, ordered online because they take forever and they somehow still made it wrong, clearly they need to restructure there staff because they suck, this is why the rockwall mcdonald’s is better! i could be the freakin owner of the mcdonald’s and they would still make it wrong because the staff are lazy!! if i could do a negative star trust me i would
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
completely messed up my order this isn’t the first time either, the kids working the window were too busy flirting to get the order right smh
Atmosphere: 1
Food: 1
Service: 1
Probably the worst order I received tonight from my ubereats order. Nuggets were stale and cold, missing straws for my drinks, kids meal missing extra fry, fries were disgusting and cold, no condiments in the bag, and missing apple pies. For this being a newer location it’s always missing something in your order.
Atmosphere: 1
Food: 1
Service: 1
I never leave bad reviews unless it is extremely warranted. This is by far the worst ran fast food restaurant I’ve ever been to in my life anywhere in the country. Every time I go I wait for a ridiculously long time. Last time I’ll ever go back. The negative reviews on here are 100% warranted.
Service: 1
I Love Breakfast here
Atmosphere: 5
Food: 5
Service: 5
Made me wait 25 minutes in reserved parking just to give my order to someone else. When I did finally receive my order its was wrong and sloppily prepared
Atmosphere: 1
Food: 1
Service: 2
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