Panda Express
2521 Flower Mound Rd, Flower Mound
(972) 539-8976
Recent Reviews
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Perhaps the slowest location in existence. Sitting in the drive thru waiting for my food after 25 minutes. Will not come back here.
$11 for inedible fried chicken skin. At least 80% of my meal wasn't chicken. The little chicken that was there was dry to the bone and barely had any sauce. Pretty sure since I ordered online and wasnt watching them load my plate the scraped the bottom of the wok. Got one bell pepper and one pineapple in my sweet fire chicken. Have been going to this location for years and it's majorly gone done hill. Quality is this bad at least half the time. Save yourself the disappointment and just go to sonic.
Atmosphere: 1
Food: 1
Service: 1
Placed a pick up order for a bowl containing 1/2 super greens, 1/2 chow mein and string bean chicken breast. Got there and still a long wait but whatever…so disappointed when I open the bowl and there’s even less meat than usual but as I tried to mix it I discover a huge chunk of cabbage underneath occupying the majority of space in the bowl! 😠 If I want a head of cabbage, I’ll
go to the grocery store and it won’t be $9, do better!!
Atmosphere: 3
Food: 1
Service: 3
Came in on July 8th and had the most amazing experience here, staff very friendly and food fresh off the press ! 🔥
Atmosphere: 5
Food: 5
Service: 5
They're always shutting down the kitchen early and refusing to cook. As much as 30 to 45 mins early.
Service: 1
Longest drive through wait I have ever had!
Online order was fast pickup. Food was fresh and still hot enough that I didn’t have to reheat. Usually when food is old you can taste that it’s been left out and meat is hard, this wasn’t the case today. Meat was moist and saucy.
Atmosphere: 5
Food: 5
Service: 5
I frequented this Panda Express. Multiple times a week for years. Sadly, I don’t think I can continue to be a customer. The quantity of food given has gone down severely. The service has become atrocious, the interior is always filthy. The workers use the tables and chairs as storage for all their junk they bring to work. The culture has deteriorated and none of the workers are professional. They are all grumbly and angry to work. They frequently make mistakes and do not apologize or attempt for correct the problems. The time of service has also become really bad. Last time, it took no kidding ONE HOUR to get food in the drive thru and there were only two other cars in front of me. Very hood rat atmosphere at this location now.
Edit - Discussed my complaints with customer service and nothing was done to rectify the situation
Atmosphere: 1
Food: 1
Service: 1
Rude employees! Terrible customer service.
Ok resturant. My kid likes it.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I think they used old rice when I made the fried rice, it smelled really bad.
Atmosphere: 3
Food: 1
Service: 3
Adaobi and the manager, Amber were friendly and so welcoming. My favorite Panda Express to visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Service and accuracy has gone downhill.
Atmosphere: 1
Food: 1
Service: 1
I ordered a meal online and the website indicated it would be ready in 15 minutes. Then 3 minutes later, I received a text message that the order was ready, so I hurried up there as fast as I could. But of course when I got home the food was cold.
There was one more annoying thing: when I arrived I did not see a sign indicating where to pick up my food. I went to the order counter to ask, but there was nobody there. But right behind the counter was a set of shelves that had a little sign on it that indicated it was the pickup area, and I could see my name on the one bag that was there. I looked around again and did not see anyone headed my way, so I took the two steps forward and grabbed the bag. As I was picking it up a girl who worked there appeared and told me off for going behind their counter. I apologized, and amazingly enough she told me off again. I think one time is enough for a teen-aged employee to admonish one of their adult customers.
Atmosphere: 3
Food: 3
Service: 2
Been here 12 min now waiting, staff just ignores you, food cold now
Atmosphere: 2
Food: 3
Service: 2
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