Pizza Milan

This was an amazing place. They were super friendly and great energy . They were very intentional about the service and the food was absolutely delicious. This pizza is really really good.

Atmosphere: 5

Food: 5

Service: 5

Stumbled in here this evening and am blown away by the service first snd foremost. Manager treated us like royalty. But let’s get to why you’re reading this review… the pizza. Absolutely delicious pizza DELICIOUS!!!! I highly recommend stopping by or ordering delivery you won’t be disappointed. I promise.

Yum! The staff of Pizza Milan was exceptionally kind and helpful! We had a slight miscommunication on our end and they were super polite in trying to meet us in the middle!

Atmosphere: 5

Food: 5

Service: 5

They made me a vegan pizza! Super friendly and the restaurant is very clean. Definitely will be stopping by again.

Atmosphere: 5

Food: 5

Service: 5

Loves these guys. Great pies and great food.

Atmosphere: 5

Food: 5

Service: 5

All good 👍

Atmosphere: 5

Food: 5

Service: 5

Previously, I loved the calzones here. However, I ordered a calzone with veggies and no meat. I ordered through DoorDash, it comes and has Canadian bacon on it. No biggie, I notify DoorDash, get my account credited, get a repeat calzone reordered. Comes again, Candian bacon. This time despite my DoorDash app saying I ordered banana peppers, onions, mushrooms, and artichoke hearts, the ticket on the box says bacon, onions, mushrooms, artichoke. I check the box just to be sure, and sure enough there’s bacon again. I am a vegetarian, so this was frustrating, so I called the store this time to see if the disconnect was the DoorDash app or and the register. My real complaint is the customer service in this scenario. The girl I spoke with first was great, but I was placed on hold 3 times to speak with 3 different people. Each time I explained what happened, someone else would speak to me condescendingly, one person telling me that the store doesn’t carry pork products at all so I clearly am mistaken and another person told me that they couldn’t understand why I was upset about bacon. I explained that I am a vegetarian and specifically avoid pork especially. They abruptly put me on hold without any notice. The nice girl comes back on and says they will remake my order if I come in to place the order and pick it up. I explained that at this point it was too late and they didn’t need to remake it. However, I could hear one of the men I’d previously spoken to in the background yelling about me not coming. Mistakes happen, I understand it was probably a glitch between the DoorDash app and the store’s interface, but customer service like this makes me not want to dine here again.

Food: 1

Service: 1

This experience was deeply disappointing and upsetting—especially for someone just trying to satisfy a pregnancy craving safely. Zero stars for service, empathy, and professionalism.

Tonight, my pregnant wife had a strong craving for a veggie calzone, so we placed an order at pizza Milan in Forney. She specifically requested only vegetable toppings because she cannot eat meat during her pregnancy. Unfortunately, the calzone arrived with bacon. We requested a replacement with only veggetables—only to receive another calzone with bacon.

When we called again, we spoke with three different employees, all of whom seemed irritated that she was asking for a correction. One even claimed the restaurant doesn’t serve meat at all. We sent photos showing the bacon, and they responded by saying, “That’s not meat—it’s Canadian bacon.”

We calmly explained again that she cannot eat any kind of meat, regardless of the label. Instead of showing understanding, they asked, “What’s wrong with Canadian bacon?” Then, while supposedly placing us on hold, we overheard them mocking her and making rude comments.

Service: 1

I had the lunch special calzone (Greek salad & a can soda) it was absolutely delicious—fresh, flavorful, and perfectly made. The service was wonderful; the energy was welcoming from start to finish. The employee who helped me was so polite and sweet, which made the experience even better. Overall, 10/10!

Atmosphere: 5

Food: 5

Service: 5

Pizza was good. Good quality ingredients

Atmosphere: 3

Food: 5

Service: 3

Great pizza and salad and the service its great.
Super recommended

Atmosphere: 5

Food: 5

Service: 5

The lunch special was great! The pizza tasted super good, the salad was fresh, and the customer service was excellent. Definitely worth it!

Atmosphere: 5

Food: 5

Service: 5

good place to eat mostly all the pizzas are good

Atmosphere: 4

Food: 5

Service: 5

Awesome place to come with your family and friends.

Food was good and service as well. Thank you!😋

Atmosphere: 5

Food: 5

Service: 5