I recently ordered a pizza for delivery, and I am extremely disappointed. The pizza I received was completely drenched in oil, soaking through the box and leaving the crust soggy and unappetizing.
This is not the quality I expect when I order pizza. The preparation and handling clearly failed to meet basic standards, and it left me unable to enjoy the food. I hope this issue is addressed so other customers don’t have to experience the same.
Food: 1
Service: 1
Joel Hill
Auto-tip for carry out placed online
Stephen Burch
We enjoy coming here. It's less expensive than ordering pizza. We get to build our own and our family enjoys it. I prefer to get the garlic butter on the crust and then add toppings without the red sauce. We built a nice filling pizza for two of us to share and grabbed a salad. This works well for us.. The team that's working there have been consistent over the last several trips we have been able to make.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Ari Davila
AVOID AVOID AVOID. Found a hair in my food no ONVE but TWICE. Two different times of being here. The first time I forgave them they apologized and said no one was there with blonde hair, Second timeI literally bit into my pizza and felt a hair get tangled I pulled it out and a chunk of food was stuck at the end of the hair. 🤮 the blk manager was super rude didn’t apologize at all and didn’t even know how to refund had to call someone for help over the phone. All staff did not have a hair net and did not wear gloves at all times. Lost a costumer will never be coming back.
Stormy
Lovely food!
Atmosphere: 5
Food: 5
Service: 5
Jessica Medina
Tried it out because of the reviews. Definately a big disappointment. Seemed the young employees were overwhelmed with online orders but there was no manager around to give them some kind of organization. The pizza was subpar, could be because of the overwhelming environment. The atmosphere was somber, could be because of the overwhelming amount of online orders. If there is a manager, help your employees get organized.
Atmosphere: 1
Food: 2
Service: 1
Terri Walker
Took a group from the retirement community. Many had never been there before. They all enjoyed lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Brittany Cook
I love the pizza, but the night shift employees will ruin a franchise. This is my third time walking in about an hour or more before closing and the restaurants is squeaky clean, everything has been put away, and the employees literally scowl and roll their eyes when a customer walks in. Then they lie and say things like “we ran out of dough.” … on a Tuesday night. Adhere to the hours or change them. Jesus
Atmosphere: 1
Food: 5
Service: 1
MARY TIO
The salad was good, except for soggy croutons. The pizza crust was difficult to bite into and more difficult to chew. I was hoping to make Blaze Pizza my new favorite place to get pizza, especially for visiting guests, but after the looks on my great nieces faces, while they tried to chew, I’ll have to order from a different restaurant.
Food: 2
Service: 5
Norma
I've ordered from Blaze multiple times but these last few times have been the worst experience. I understand hiring young adults but it seems these young service workers have no problem commenting on peoples facial or physical appearances when they're making our pizza right in front of us. Additionally, yesterday we ordered a $40+ order from Blaze, they sent it out with DoorDash, they couldn't find the location, gave up and marked as delivered leaving us no way to call the dasher to let them know we never received the order. Blaze has been no help also as I've called them repeatedly last night and this morning to correct the issue. The quality of the pizza's are not bad, but I'm really disappointed by my recent experience. The service experience is terrible and the fact that there is no way to reach Blaze to give them a change to correct the issue shows that they miss their mark on support as well. Oh, yes, we tried contacting DoorDash also but they've outsourced their support and makes it hard to understand the 'Sorry, there is nothing we can do' empty statement. I won't be eating or ordering from here again and urge Blaze to at least set up a voicemail on your phone so you can get messages whenever an order delivery goes wrong, as its bound to happen.
I love this make your own pizza on the original crust. Been there twice and will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Kerry Michael
I ordered a pizza, a fold, cheese bread, meatballs. I had never had this place before and I was excited to give it a shot. I think it is fairly priced and the ingredients seem fresh. The pizza came very soggy with grease but it is pizza after all. The fold was not folded, no biggie. The meatballs were grosssss, half a cup of oil with mealy beef inside. I thought it was like canned meat or something. The cheese bread was good! The fold, was really good even though it was not folded.
My impression is that I might have just caught them on a bad day with the grease, the improper preparation, no utensils or other one time uses in the bag. That is why it is a 3 for me.
Atmosphere: 5
Food: 2
Service: 5
AV Sarma
There were flys on the meat on the cheese and even on the dough, when I informed them they said they were too busy to do any thing about it !! We walked right out , rude young workers who don’t give a dam about any thing
Service: 1
Whitni Snell-Campbell
Server with three 8 tattoos on her hand and a scar on her lip is about the rudest person I have come in contact with in quite some time. A poor representative and bad fro t end person!
Atmosphere: 4
Food: 4
Service: 1
Cindy Wood
Good service, good food and perfect place to eat inside.
Unacceptable Quality
I recently ordered a pizza for delivery, and I am extremely disappointed. The pizza I received was completely drenched in oil, soaking through the box and leaving the crust soggy and unappetizing.
This is not the quality I expect when I order pizza. The preparation and handling clearly failed to meet basic standards, and it left me unable to enjoy the food. I hope this issue is addressed so other customers don’t have to experience the same.
Food: 1
Service: 1
Auto-tip for carry out placed online
We enjoy coming here. It's less expensive than ordering pizza. We get to build our own and our family enjoys it.
I prefer to get the garlic butter on the crust and then add toppings without the red sauce.
We built a nice filling pizza for two of us to share and grabbed a salad. This works well for us..
The team that's working there have been consistent over the last several trips we have been able to make.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
AVOID AVOID AVOID. Found a hair in my food no ONVE but TWICE. Two different times of being here. The first time I forgave them they apologized and said no one was there with blonde hair, Second timeI literally bit into my pizza and felt a hair get tangled I pulled it out and a chunk of food was stuck at the end of the hair. 🤮 the blk manager was super rude didn’t apologize at all and didn’t even know how to refund had to call someone for help over the phone. All staff did not have a hair net and did not wear gloves at all times. Lost a costumer will never be coming back.
Lovely food!
Atmosphere: 5
Food: 5
Service: 5
Tried it out because of the reviews. Definately a big disappointment. Seemed the young employees were overwhelmed with online orders but there was no manager around to give them some kind of organization. The pizza was subpar, could be because of the overwhelming environment. The atmosphere was somber, could be because of the overwhelming amount of online orders. If there is a manager, help your employees get organized.
Atmosphere: 1
Food: 2
Service: 1
Took a group from the retirement community. Many had never been there before. They all enjoyed lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
I love the pizza, but the night shift employees will ruin a franchise. This is my third time walking in about an hour or more before closing and the restaurants is squeaky clean, everything has been put away, and the employees literally scowl and roll their eyes when a customer walks in. Then they lie and say things like “we ran out of dough.” … on a Tuesday night. Adhere to the hours or change them. Jesus
Atmosphere: 1
Food: 5
Service: 1
The salad was good, except for soggy croutons. The pizza crust was difficult to bite into and more difficult to chew. I was hoping to make Blaze Pizza my new favorite place to get pizza, especially for visiting guests, but after the looks on my great nieces faces, while they tried to chew, I’ll have to order from a different restaurant.
Food: 2
Service: 5
I've ordered from Blaze multiple times but these last few times have been the worst experience. I understand hiring young adults but it seems these young service workers have no problem commenting on peoples facial or physical appearances when they're making our pizza right in front of us. Additionally, yesterday we ordered a $40+ order from Blaze, they sent it out with DoorDash, they couldn't find the location, gave up and marked as delivered leaving us no way to call the dasher to let them know we never received the order. Blaze has been no help also as I've called them repeatedly last night and this morning to correct the issue. The quality of the pizza's are not bad, but I'm really disappointed by my recent experience. The service experience is terrible and the fact that there is no way to reach Blaze to give them a change to correct the issue shows that they miss their mark on support as well. Oh, yes, we tried contacting DoorDash also but they've outsourced their support and makes it hard to understand the 'Sorry, there is nothing we can do' empty statement. I won't be eating or ordering from here again and urge Blaze to at least set up a voicemail on your phone so you can get messages whenever an order delivery goes wrong, as its bound to happen.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I love this make your own pizza on the original crust. Been there twice and will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
I ordered a pizza, a fold, cheese bread, meatballs. I had never had this place before and I was excited to give it a shot. I think it is fairly priced and the ingredients seem fresh. The pizza came very soggy with grease but it is pizza after all. The fold was not folded, no biggie. The meatballs were grosssss, half a cup of oil with mealy beef inside. I thought it was like canned meat or something. The cheese bread was good! The fold, was really good even though it was not folded.
My impression is that I might have just caught them on a bad day with the grease, the improper preparation, no utensils or other one time uses in the bag. That is why it is a 3 for me.
Atmosphere: 5
Food: 2
Service: 5
There were flys on the meat on the cheese and even on the dough, when I informed them they said they were too busy to do any thing about it !! We walked right out , rude young workers who don’t give a dam about any thing
Service: 1
Server with three 8 tattoos on her hand and a scar on her lip is about the rudest person I have come in contact with in quite some time. A poor representative and bad fro t end person!
Atmosphere: 4
Food: 4
Service: 1
Good service, good food and perfect place to eat inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blaze Pizza
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