“Membership has been consistently good, checkout for the most part good, jewelry department excellent, electronics excellent, optometry excellent - girls working with the eyeglasses are phenomenal. Mostly one is in-and-out without incidence. I love Costco, shopping since it was Price Club in Southern California back in the early 90's. Fort Worth Costco on Overton has an inconsistent culture though when it comes to it's human hires. Yesterday, I had a busy day working in the garden, cleaning out trash, talking to my husband remembered we needed toilet paper among a few other things like meat, and some celebration items. My trip to Costco became an expedition, remembered I needed a pair of special earrings for my daughter's wedding, the young man was amazingly knowledgeable, and helpful. He was a superb, yet understated employee. Then realized we needed an extra mattress for guests, which required another specialty cart. Turns out the black gal at the front determined I was not allowed to take the cart outside. Why do employees not ask questions? Like "How can I help you". Can I get someone to help you? I am a 56-year old female with white hair, what troubles can I make? But who has time to ask nowadays? Where is the customer service this great nation use to cherish so dearly? So I finally find the specialty flat carts, which were outside on the other side of the massive lines of smaller carts. I hustled around the massive hurdles, and got back to my little cart, purse, and water filter, switched em all over to my flat cart, and left that cart in the front where the lady said I could not take it outside. Got my mattress to my flat cart, some vino, and then was in the meat department getting some lamb roast, when my wine fell and broke during a turn gone wrong. Two employees were there, not one said a word to me, and the latter who has been working there for years had nothing but disgust on his face. I barely mustered "sorry", the pudgy grey-heared eastern-european guy made a sound "eh" with that look of disdain that he does so well. Why does he walk around the store so "slowly" looking straight ahead as if he is the only person in the store? Is he the owner? If he's not, why is he there? If I was the owner, he would be fired. He is useless, zero customer service skills. Zero. He's a nobody, acting like a somebody, Who just looks at receipts all day long. I was worried someone could get stuck with the glass so I took the initiative to skirt all the glass to a safe smaller area. But as soon as I could, I fled the dark clouds looming at the aisle of turkey, chicken, and fish. Can you imagine, my first break of glass in 3 plus decades of shopping at Costco, and not even a "don't you worry" or "it's okay"? Glad it was only a $7.99 bottle of Prosecco, and that I still had another intact on my flat cart. Lastly, I paid for all my necessities on one receipt, and then paid for the earrings on another. Then I picked up my earrings from Costco's Management at the front, and the gal was super efficient, and genuinely oriented in helping me the best way possible. Great employee number two. The guy who showed me the earring earlier was number one, but she sealed the deal with my Costco jewelry experience. Turns out she is part of the management team, and understandably deserves the spot. On my way out, employee number three of terrible customer service looked at the receipt I gave him of all the items on my flatbed cart. Now if this young man had checked the receipt I had given him, he would see that each and every item on the cart had been bought and paid for, and would have realized he had done his job. Instead, seeing another white receipt inside my purse asks about it. I tell him its an item picked up, and cared for. Nothing he has to check. Snotty young kid bends over, reaches inside my purse, and pulls out my receipt. Kid's name is Cris, and I have never seen him before. My husband says he is glad he was not there, (former milit“
“I'm new to Costco, so nothing to gripe about yet. Abilene only has Sam's, and I must admit, Costco is bigger and better, so far. They carry SO much stuff, and it was hard to go easy on my credit card. I did notice, the 65" tv I want is the same price both places. Anyway, it's fun to go look, and buy a little bit. I'm glad I joined and will visit every time I come to DFW. See you later!“
“Very friendly and clean. Super clean establishment. They got a variety of snacks and desserts. We got the jaimaca and melon Agua Fresca and it was refreshing. We also got 1 scoop of pistachio and 1 scoop of strawberry cheesecake ice cream. We will be back next Sunday to try something new.“
“I found a heart drawn out in the gravel as I waited for the Taco Vibe food truck to complete my meal. The sun was a peculiar bright at the time as it was slowing descending below horizon. I paced the park a bit, as well, while thinking. Plenty of seating, but I was restless at the time.“
“Friendly staff, trendy establishment, and lots of tasty options. I purchased the sweet potato half mozzarella/half hot dog with cinnamon sugar it was pretty good. Next time I'll stick with the potato half mozzarella/half hot dog. I was more excited to try my ham & cheese egg garlic toast sandwich. For an additional charge, I requested garlic bread. The toasted garlic bread was thick and buttery. The ham, cheese, sauce, and egg inside were as delicious as the bread. They also have an assortment of sauces and seasonings to add to your items.“
“Had a quick lunch at Fuji Teriyaki. This restaurant is located in the Northeast Mall's food court. Although it may seem long, the line moves rather quickly.We ordered the fried rice, vegetables, and chicken teriyaki. The teriyaki sauce on the chicken was quite tasty and made the meat very flavorful. The vegetables were cooked perfectly and the butter was well balanced in the fried rice. If I ever find myself in the Northeast Mall and am in need of a really good quick meal, I would return again.“
“This is honestly the best hot chicken spot I've ever had. What makes them the best is the sauces and the service! The owner went out of his way to a la carte some things for me that were not on the menu, which isn't pictured because that was on my first visit. It was located inside of a food hall so the scenery is very nice. Everything was made fresh and seasoned so well. The garlic soy sauce is so omg flavor overload and sadly this review has been in my drafts and this place is no longer open.“