I didn’t receive my sandwich that I ordered through Jersey Mike’s app. When I called this store I was told that I had to deal with Door Dash to try and get my money back. Door Dash blocked my number when I sent them information showing I didn’t get my food plus I added tip $$. DO NOT USE THE DELIVERY OPTION AT THIS STORE. They do not care if you do not get your food nor a refund! Also, I did file a complaint through customer service and no one contacted nor responded to my email. Very bad customer service!
Service: 1
Matt Kelley
Good food with family.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, Cheesesteak Sub, Italian Sub on Rosemary Bread, Club Sub, The Original Italian, Roast Beef and Provolone
Desirae A
I just received my delivery order and it's missing all the condiments I requested on it. I've never had a problem with this location, but this is unacceptable. Paying $43 to get sandwiches that had nothing on it that you want is unacceptable. I will no longer be going to or ordering from this location. So disappointing.
Aaron Allard
I have never once made a review of a restaurant but the manager at the front with braces on was extremely disrespectful. All I did was order my sandwich to-go and when I went to pay she told me “I should be grateful the I have job” and a couple other comments right after that I can’t remember. I don’t want anything to happen to her but I’ve never left somewhere for lunch being treated so poorly. Then they proceeded to make the incorrect sandwich but I did not want to cause any problems because she made it very clear she did not want to help customers. Love eating at this establishment but definitely gonna head to a different location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesteak Sub, Italian Sub on Rosemary Bread
adrian hernandez
Awesome service and food is always on point !!
Jason
As the local UPS delivery driver these days for this store, I enjoy delivering here and eating there all the same because of the friendly staff! Great food (I love the Philly #17), quick, and always clean. Don’t hesitate to eat here, it’s excellent
Marquita Holmes
Service was great! They lost one star because they cut my sandwich in half with a dirty knife that had mustard on it, and I HATE mustard. I didn’t realize it until I took my first bite and tasted that bitter mustard. It was on the cut ends of my sandwich.
Shane Turner
They are awesome fresh everyday.
Vanessa Magallon
Everything is mostly great but that young girl that works there is sooo mean, every time I go in smiling and happy but she's so mean and purposely talks really low. I'm scared to ask her to repeat herself bc she'll get even meaner.
Tam Mccloud
I walked into this store and was the first customer there, but a customer who came in a minute after me was served first. The staff not only took his order before mine but also proceeded to work on his items first, even though I had already started my order. I felt disrespected and discriminated against, as my order was ignored in favor of another customer. As a result, I decided not to complete my purchase. This experience cost the store both my business.I am disappointed by the unprofessionalism and poor customer service, and I hope they address this issue to ensure it doesn’t happen to others.
manager told me restrooms are for customers only. I was picking up uber eats order. hate this type of business. 1 star. maybe I'll pee behind the dumpster next time.
Atmosphere: 1
Food: 1
Service: 1
Brandon Lloyd
My go-to meal is the #7 with the garlic Parmesan bread.
Atmosphere: 5
Food: 5
Service: 5
Rose M
Came to this location today and the worker that was helping us had such a bad attitude. If you’re not happy working at your job working as a customer service then QUIT OR FAKE IT TILL YOU MAKE IT!!
Alan Parker
A bit of an update. Portions have increased a bit. Any sandwich is better than the other two local chains. I would definitely recommend this one. Also the prices did not go up drastically like others during covid. Take a small bank roll with you. Prices resemble east coast menu prices. On the flip side sandwiches are very tasty, though portions of bacon today, were rather skimpy.
Food: 4
Service: 5
Landry U.
I go here every week. The staff is awesome, and they always make my family feel right at home, especially Landry. He is very helpful and always goes out of his way to make sure my experience is superb. He makes the best sandwiches.
I didn’t receive my sandwich that I ordered through Jersey Mike’s app. When I called this store I was told that I had to deal with Door Dash to try and get my money back. Door Dash blocked my number when I sent them information showing I didn’t get my food plus I added tip $$. DO NOT USE THE DELIVERY OPTION AT THIS STORE. They do not care if you do not get your food nor a refund!
Also, I did file a complaint through customer service and no one contacted nor responded to my email. Very bad customer service!
Service: 1
Good food with family.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, Cheesesteak Sub, Italian Sub on Rosemary Bread, Club Sub, The Original Italian, Roast Beef and Provolone
I just received my delivery order and it's missing all the condiments I requested on it. I've never had a problem with this location, but this is unacceptable. Paying $43 to get sandwiches that had nothing on it that you want is unacceptable. I will no longer be going to or ordering from this location. So disappointing.
I have never once made a review of a restaurant but the manager at the front with braces on was extremely disrespectful. All I did was order my sandwich to-go and when I went to pay she told me “I should be grateful the I have job” and a couple other comments right after that I can’t remember. I don’t want anything to happen to her but I’ve never left somewhere for lunch being treated so poorly. Then they proceeded to make the incorrect sandwich but I did not want to cause any problems because she made it very clear she did not want to help customers. Love eating at this establishment but definitely gonna head to a different location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesteak Sub, Italian Sub on Rosemary Bread
Awesome service and food is always on point !!
As the local UPS delivery driver these days for this store, I enjoy delivering here and eating there all the same because of the friendly staff! Great food (I love the Philly #17), quick, and always clean. Don’t hesitate to eat here, it’s excellent
Service was great! They lost one star because they cut my sandwich in half with a dirty knife that had mustard on it, and I HATE mustard. I didn’t realize it until I took my first bite and tasted that bitter mustard. It was on the cut ends of my sandwich.
They are awesome fresh everyday.
Everything is mostly great but that young girl that works there is sooo mean, every time I go in smiling and happy but she's so mean and purposely talks really low. I'm scared to ask her to repeat herself bc she'll get even meaner.
I walked into this store and was the first customer there, but a customer who came in a minute after me was served first. The staff not only took his order before mine but also proceeded to work on his items first, even though I had already started my order. I felt disrespected and discriminated against, as my order was ignored in favor of another customer. As a result, I decided not to complete my purchase. This experience cost the store both my business.I am disappointed by the unprofessionalism and poor customer service, and I hope they address this issue to ensure it doesn’t happen to others.
Restaurantji Recommends
manager told me restrooms are for customers only. I was picking up uber eats order. hate this type of business. 1 star. maybe I'll pee behind the dumpster next time.
Atmosphere: 1
Food: 1
Service: 1
My go-to meal is the #7 with the garlic Parmesan bread.
Atmosphere: 5
Food: 5
Service: 5
Came to this location today and the worker that was helping us had such a bad attitude. If you’re not happy working at your job working as a customer service then QUIT OR FAKE IT TILL YOU MAKE IT!!
A bit of an update. Portions have increased a bit. Any sandwich is better than the other two local chains. I would definitely recommend this one. Also the prices did not go up drastically like others during covid. Take a small bank roll with you. Prices resemble east coast menu prices. On the flip side sandwiches are very tasty, though portions of bacon today, were rather skimpy.
Food: 4
Service: 5
I go here every week. The staff is awesome, and they always make my family feel right at home, especially Landry. He is very helpful and always goes out of his way to make sure my experience is superb. He makes the best sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meaty Goodness
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