McDonald's
3250 Heritage Trace Pkwy, Fort Worth
(817) 750-3250
Recent Reviews
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This is first time I felt not good service at Drive Thru. I was planning to get lunch for my both kids but due to service, I got just one item and move form there
01/10/2026 around 2 PM
Food: 5
Service: 1
Honestly, I can’t rate it poorly as a restaurant just because I don’t like the food. It’s simply that the burgers aren’t to my taste. 😅 But I love the fries, lemonade, ice cream, and especially the pancakes. Ufff!! Of course, if you’re looking for something healthy, this isn’t the place for you, haha, but if you want something delicious every now and then, I definitely recommend it! 🍟🥤🧁
Atmosphere: 4
Food: 4
Service: 4
They always MESS UP YOUR FOOD! The management is rude and always rush you off. If they make a mistake they want to blame the customer.
Atmosphere: 1
Food: 1
Service: 1
I know it's just a McDonald's... but this one never gets my order correct
Atmosphere: 1
Food: 1
Service: 2
Worst customer service, ordered on McDonald's app, sent order to family member to pick up but no order available at the drive thru and at the cashier window, I'm even shown the picture of order on phone. I can just go to the drive thru to order in person every time, useless APP!
Service: 1
Food was fast, good service and no mix ups.
Atmosphere: 3
Food: 5
Service: 5
Fast service and friendly staff. Food same as any mcdonalds I've been too.
Best part is the play area. There's an interactive piano slide that the kids love.
Atmosphere: 5
Food: 5
Service: 5
Extremely clean and the staff are nice. The play area is extremely clean.
I would not recommend ordering inside, definitely go through the drive thru. It took my order 30 mins and nobody calls out the orders or help the pickup orders. They prioritize the drive thru so order there and then go inside
Atmosphere: 5
Food: 5
Service: 3
I really like this location and am grateful to all the people who work there especially on holidays or weekends when it’s the busiest! I got a little upset today when they couldn’t understand my code for the app order but then realized how spoiled we have become. I decided to shake it off and give them a big smile and thank them for their service. The steak egg McMuffin sandwich with hash brown is the perfect breakfast for me! 🔥 And contrary to the bad rep that McDonald’s food is bad for you, I actually feel the best when I have this in the morning. Stay away from the sausage or burgers of course even though is cheaper but it is a lot more processed so in the end you will pay more in medical bills
Atmosphere: 5
Food: 5
Service: 5
Window lady hard language barrier. Have to repeat code 2 or 3 times. Please rotate drivve thru person
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Awful service. Not enough employees and the ones they have are too slow.
Atmosphere: 3
Food: 3
Service: 1
Love this one! Great big playplace suitable for older kids (7, 8,9) and younger alike!
Atmosphere: 5
Food: 5
Service: 5
Grabbed breakfast before work, so glad they're open early.
Atmosphere: 5
Food: 5
Service: 5
Sign says that dining room closes at 2200. Manager decided to close 10 min. An order placed on the app to be pick up inside the restaurant was ignored. That manager should get fire
Atmosphere: 1
Food: 3
Service: 1
This has happened 3 times that I have ordered extra diced onions, and they barely put any on my cheeseburger. I will go out of my way to go to a different McDonald’s. Poor service.
Food: 1
Service: 1
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