McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5124 N Tarrant Pkwy, Fort Worth
(817) 428-4118
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
first order for my family they forgot the nuggets and one of the drinks. after looking at recipt I seen there was no drink on ot so I get back in line to get my nuggets and buy a drink. 20 minutes later I'm still waiting on my drink and nuggets....and no refills anymore.
Spent 10 minutes waiting in the drive thru on 6 tenders and fries while 9 cars received their food, then no apology once we got it. Then no sauce we ordered was in the bag, so had to go inside, again had to wait on someone to assist. Poor customer service experience. An apology goes along way!
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 2AM |
| Friday | 5AM - 2AM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's serves good food with fast service, but customer service can be improved. Some employees lack friendliness and fail to express gratitude, making customers feel unwelcome. However, there are exceptional staff members who go above and beyond to provide excellent service, making a significant difference in the overall dining experience. Customers appreciate the quick order taking, but some items may come to you a little expired. The drive-thru staff, especially Andrew, frequently greet customers with a warm smile, ask about their day, and even share friendly conversations, such as discussing sports teams. Andrew's friendly attitude and genuine kindness set a positive tone for visitors, making their experience more enjoyable. Overall, while service can sometimes feel rushed, the staff members like Andrew make a noticeable difference, creating moments of warmth and friendliness that stand out.