They didn't want to make a hot drink cold they acted like they didn't know how other starbucks
Atmosphere: 3
Food: 3
Service: 3
Angela Garcia
The window person must of had bad day. I won't touch those credit cards machine because so very many people have touched it and they don't sanitize them. Window person got mad at me because I wouldn't touch it. Sorry but my health is more important than them trying to make people give a
Atmosphere: 1
Food: 1
Service: 1
Carol Caley
Great cappuccino with 2 natural sugars and a dusting of cinnamon...heaven in a cup.Great staff too. I. L?VE. MyBurleson STARBUCKS?
Food: 5
Service: 5
Rebecca Metcalf
Please tell corporate we notice how you treat employees. Please be kind.
Atmosphere: 5
Food: 4
Service: 5
Jen Rowley
I sat across from the baristas and worked here for a few hours today and overheard some of their customer interactions. Not only were the baristas super friendly but they knew how to work with customers to create the drink they really wanted (not just what was on the menu) but also reminded those with the app that they could claim the 1/2 off their drink order coupon, clearly always working towards the customer’s needs. Whoever was working on 12/7 and this location deserves a raise, they went well beyond established customer service procedures
Atmosphere: 5
Service: 5
Ruben Perez
Clean and pleasant place I highly recommend
Atmosphere: 5
Service: 5
Chris Wawee
Me and my daughter when I have her this is our place we go to talk and
Atmosphere: 5
Food: 5
Service: 5
Rachel Crosby
Delicious food, and fast
Atmosphere: 5
Food: 5
Service: 5
J S
Honestly had the worst experience here! Especially in the morning with Lia! I called and said my coffee something was wrong with it and it was not soy milk ! She rudely yelled I remember JOE!! and didn’t sound sincere so I know she did something to my drink!!! She said in a rude tone we can replace but never said sorry - I knew not to go back so I’m filing a complaint with corporate
I came here to order my iced white mocha, no ice and no whip. They confirmed it on the screen and they still messed up. The label says add ice and whip and I corrected them at the window, but the manager at the time was just wanting to refund me and keep the drink themselves. He was so happy to deny me service and unfriendly about it too. Too bad that I had to get my drink and then go inside and ask the barista to make it.
Atmosphere: 1
Food: 1
Service: 1
Jonathon Foster
There was no one inside placing or waiting on orders. I don't know how busy the drive thru was.But, this was the longest I've ever had to wait for a drink. No one started making it until I approached the counter to ask about it.That said, the interior was clean and the staff was friendly.
Atmosphere: 4
Food: 5
Service: 3
Najika Sempai
Didn't even have to say "extra hot", they took the time to steam the milk properly even though they were busy! No wonder this location is poppin'! Very friendly crew too!
Atmosphere: 5
Food: 5
Service: 5
Rebecca R.
I’ve been a regular on and off for the past year at this location and while it is nice I’ve come into trouble with one specific barista named Jordan. Every time I visit this location she has given very dirty looks to the other baristas and has been quite rude to them as well. I take bullying very seriously and when I things like that it makes me physically ill. And for the person who hasn’t taken responsibility for her actions, shame on you as well. She has also taken my order and has been rude to me as well. I’m already getting in touch with corporate for her obnoxiousness and behavior. She sings loudly and dances around like a child instead of doing her job. I get there’s having fun at the job but if you can’t multitask and treat people kindly then there’s no right for you to be doing any of that.
Atmosphere: 1
Food: 4
Service: 3
Mustang Fan
This place needs a major cleaning. Very dirty tables and the outside seating was just awful. Trash cans were full and countertops was not clean.
They didn't want to make a hot drink cold they acted like they didn't know how other starbucks
Atmosphere: 3
Food: 3
Service: 3
The window person must of had bad day. I won't touch those credit cards machine because so very many people have touched it and they don't sanitize them. Window person got mad at me because I wouldn't touch it. Sorry but my health is more important than them trying to make people give a
Atmosphere: 1
Food: 1
Service: 1
Great cappuccino with 2 natural sugars and a dusting of cinnamon...heaven in a cup.Great staff too. I. L?VE. MyBurleson STARBUCKS?
Food: 5
Service: 5
Please tell corporate we notice how you treat employees. Please be kind.
Atmosphere: 5
Food: 4
Service: 5
I sat across from the baristas and worked here for a few hours today and overheard some of their customer interactions. Not only were the baristas super friendly but they knew how to work with customers to create the drink they really wanted (not just what was on the menu) but also reminded those with the app that they could claim the 1/2 off their drink order coupon, clearly always working towards the customer’s needs. Whoever was working on 12/7 and this location deserves a raise, they went well beyond established customer service procedures
Atmosphere: 5
Service: 5
Clean and pleasant place I highly recommend
Atmosphere: 5
Service: 5
Me and my daughter when I have her this is our place we go to talk and
Atmosphere: 5
Food: 5
Service: 5
Delicious food, and fast
Atmosphere: 5
Food: 5
Service: 5
Honestly had the worst experience here! Especially in the morning with Lia! I called and said my coffee something was wrong with it and it was not soy milk ! She rudely yelled I remember JOE!! and didn’t sound sincere so I know she did something to my drink!!! She said in a rude tone we can replace but never said sorry - I knew not to go back so I’m filing a complaint with corporate
Atmosphere: 1
Food: 1
Service: 1
Yes...Yes ..Yes.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came here to order my iced white mocha, no ice and no whip. They confirmed it on the screen and they still messed up. The label says add ice and whip and I corrected them at the window, but the manager at the time was just wanting to refund me and keep the drink themselves. He was so happy to deny me service and unfriendly about it too. Too bad that I had to get my drink and then go inside and ask the barista to make it.
Atmosphere: 1
Food: 1
Service: 1
There was no one inside placing or waiting on orders. I don't know how busy the drive thru was.But, this was the longest I've ever had to wait for a drink. No one started making it until I approached the counter to ask about it.That said, the interior was clean and the staff was friendly.
Atmosphere: 4
Food: 5
Service: 3
Didn't even have to say "extra hot", they took the time to steam the milk properly even though they were busy! No wonder this location is poppin'! Very friendly crew too!
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular on and off for the past year at this location and while it is nice I’ve come into trouble with one specific barista named Jordan. Every time I visit this location she has given very dirty looks to the other baristas and has been quite rude to them as well. I take bullying very seriously and when I things like that it makes me physically ill. And for the person who hasn’t taken responsibility for her actions, shame on you as well. She has also taken my order and has been rude to me as well. I’m already getting in touch with corporate for her obnoxiousness and behavior. She sings loudly and dances around like a child instead of doing her job. I get there’s having fun at the job but if you can’t multitask and treat people kindly then there’s no right for you to be doing any of that.
Atmosphere: 1
Food: 4
Service: 3
This place needs a major cleaning. Very dirty tables and the outside seating was just awful. Trash cans were full and countertops was not clean.
Atmosphere: 2
Food: 3
Service: 3