This place was run poorly. They first tried giving me someone else's order in the drive through. Then had me come into the lobby and wait for 10 minutes while they made our food. I saw more employees on their phones than making food! When I finally got the food it was not hot or prepared very well. It was one of the worst whoppers I have ever had. Do not recommend this BK - make the trip to Plano, they are good people!
Atmosphere: 4
Food: 3
Service: 2
Chris Sparkman
Walked in, waited maybe 5 min to take my order. They were busy in the drive thru and there were only 3 people working. Waited about 10 min for my food. To be fair, we ordered a lot. Food was perfect. Looked like the picture kind of perfect. Everything was too hot to eat when served, which is ideal for any place with a drive thru. Lobby was clean and cashier was very pleasant, when she got the time to help me.
Atmosphere: 4
Food: 5
Service: 4
Dennis Graf
Worst fast food that I have ever had. Food was cold and tasted nasty!
Kenny Faulhaber
Long wait, cold food, and nasty attitude all in one place!
Service: 1
Shalavonne Watkins
Food cold and number listed online is always busy/incorrect
Atmosphere: 1
Food: 1
Service: 1
speranza kelly
Did not want to approach us to take our order was trying to see who would take our order and who wouldn’t. And when the food actually came out, my chicken fries were cold. My burger was cold like no effort went into it. The fries were cold. My chicken sandwich was cold. The service was just poor acting like they did not want to interact with us the atmosphere was not good at all. Everyone acted like they didn’t even wanna be there. They were just talking and looked like the customers were an inconvenience because they were coming in if I could give this a zero star, I would truly and honestly.
Atmosphere: 1
Food: 1
Service: 1
Terry W.
Food was hot and fresh but I tasted as if someone salted the eggs on top of everything else and that was a bit much
Food: 5
Service: 4
Bhanu Prakash S
I had a very disappointing experience at this Burger King location. The older lady working there was extremely rude and unprofessional. Instead of providing good customer service, she was dismissive and made the experience uncomfortable. As a paying customer, I expect basic courtesy and respect, but unfortunately that was missing. This kind of attitude reflects poorly on the brand. I hope the management addresses this issue so that future customers don’t face the same treatment.
Atmosphere: 1
Food: 4
Service: 1
idk
Attended at a very good pace, always have a reason on they’re waiting time which people seem to not understand that there are actual people making the food, not no machine. the food is always good and lobby is always clean and opened up till a reasonable time.
Atmosphere: 5
Food: 5
Service: 5
Kelly Sills
I am currently waiting in the drive through for 20 minutes before even ordering!!! Then stated my order one #2 lrg diet Pepsi and the worker ask what to drink? What size? Why the repetitive question when I clearly stated my order!!!!
I love this Burger King! I am so glad that they have an Impossible burger here. It is really good! Also, their french fries are the bomb. Their food is always fresh and hot and they always get my order right. Also everyone who works here seems to be really nice. With the app and Walmart plus, we get 25% off every order when we order with the app. I can pull into the parking lot, order from the app, drive up and my order is ready. 5 stars!!
Atmosphere: 5
Food: 5
Service: 5
Samer Ammary
The service people is very bad and the price very very expensive I was get the whopper with drink and fries for4:50 no wits $12 why jump up too much
Atmosphere: 1
Food: 1
Service: 1
Javier Torres
The service is slow. I waited 15 minutes. Was never attended
Atmosphere: 1
Food: 1
Service: 1
Jeff
This is one of the very few Burger Kings with Peach Tea! It's one of the best Peach Teas I have ever tried. Make sure you try it. Other Burger Kings don't have it.
Atmosphere: 5
Food: 5
Service: 5
Al Moon
BK BIG FISH, BS. so small, microwaved, tough . It looked like kids version. I'm done with all BK. GOOD THING THEY KEEP CLOSING THEM.
This place was run poorly. They first tried giving me someone else's order in the drive through. Then had me come into the lobby and wait for 10 minutes while they made our food.
I saw more employees on their phones than making food! When I finally got the food it was not hot or prepared very well. It was one of the worst whoppers I have ever had.
Do not recommend this BK - make the trip to Plano, they are good people!
Atmosphere: 4
Food: 3
Service: 2
Walked in, waited maybe 5 min to take my order. They were busy in the drive thru and there were only 3 people working. Waited about 10 min for my food. To be fair, we ordered a lot. Food was perfect. Looked like the picture kind of perfect. Everything was too hot to eat when served, which is ideal for any place with a drive thru. Lobby was clean and cashier was very pleasant, when she got the time to help me.
Atmosphere: 4
Food: 5
Service: 4
Worst fast food that I have ever had. Food was cold and tasted nasty!
Long wait, cold food, and nasty attitude all in one place!
Service: 1
Food cold and number listed online is always busy/incorrect
Atmosphere: 1
Food: 1
Service: 1
Did not want to approach us to take our order was trying to see who would take our order and who wouldn’t. And when the food actually came out, my chicken fries were cold. My burger was cold like no effort went into it. The fries were cold. My chicken sandwich was cold. The service was just poor acting like they did not want to interact with us the atmosphere was not good at all. Everyone acted like they didn’t even wanna be there. They were just talking and looked like the customers were an inconvenience because they were coming in if I could give this a zero star, I would truly and honestly.
Atmosphere: 1
Food: 1
Service: 1
Food was hot and fresh but I tasted as if someone salted the eggs on top of everything else and that was a bit much
Food: 5
Service: 4
I had a very disappointing experience at this Burger King location. The older lady working there was extremely rude and unprofessional. Instead of providing good customer service, she was dismissive and made the experience uncomfortable. As a paying customer, I expect basic courtesy and respect, but unfortunately that was missing. This kind of attitude reflects poorly on the brand. I hope the management addresses this issue so that future customers don’t face the same treatment.
Atmosphere: 1
Food: 4
Service: 1
Attended at a very good pace, always have a reason on they’re waiting time which people seem to not understand that there are actual people making the food, not no machine. the food is always good and lobby is always clean and opened up till a reasonable time.
Atmosphere: 5
Food: 5
Service: 5
I am currently waiting in the drive through for 20 minutes before even ordering!!! Then stated my order one #2 lrg diet Pepsi and the worker ask what to drink? What size? Why the repetitive question when I clearly stated my order!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love this Burger King! I am so glad that they have an Impossible burger here. It is really good! Also, their french fries are the bomb. Their food is always fresh and hot and they always get my order right. Also everyone who works here seems to be really nice. With the app and Walmart plus, we get 25% off every order when we order with the app. I can pull into the parking lot, order from the app, drive up and my order is ready. 5 stars!!
Atmosphere: 5
Food: 5
Service: 5
The service people is very bad and the price very very expensive I was get the whopper with drink and fries for4:50 no wits $12 why jump up too much
Atmosphere: 1
Food: 1
Service: 1
The service is slow. I waited 15 minutes. Was never attended
Atmosphere: 1
Food: 1
Service: 1
This is one of the very few Burger Kings with Peach Tea! It's one of the best Peach Teas I have ever tried. Make sure you try it. Other Burger Kings don't have it.
Atmosphere: 5
Food: 5
Service: 5
BK BIG FISH, BS. so small, microwaved, tough . It looked like kids version. I'm done with all BK. GOOD THING THEY KEEP CLOSING THEM.
Atmosphere: 1
Food: 1
Service: 3
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