Quick in and out lunch! Fries still suck but the burger is top tier.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Whopper
Richard Hill
Bk all the way ! Nothing beats that flame grilled taste!
Atmosphere: 5
Food: 5
Service: 5
Daniel Tucker
First time I had ordered something cheap such as a junior whopper and didn’t receive low quality food! Everything was hot and fresh
Food: 5
Carlos Ramos
This is my favorite place because the service is amazing and the food is great I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, Chicken Fries
Lucy Wang
I have been a loyal customer and ordered in this store above 5 years. I was totally disappointed today. I got rewards 750 points for a whopper and I tried to make the order with other foods together but the app refused so I got two separate orders. When I was drive thru, the staff declined the give me whopper and told me it was not completely. But I got the receipt on app. And then they even insulted me that “ is that your purpose to get a free one?” I paid other order !! And they asked me to talk in store. When I entered no one talked with me they Laughed while speaking Spanish!!!! Shame on you all staff worked on 2/27 19:00 in there and I will never eat Burger King in here!! Shame on Burger King! And its app!Updated: I reported this by app and they replied me promptly and solved it.Well I feel a little bit relief because I really like whopper. Thank you to give me chance to face your store and order again. Hope your encounter staff will be trained well at least know it is a service.
Atmosphere: 1
Food: 1
Service: 1
Tyler Brewerton
Worst Burger King ever.
Atmosphere: 1
Food: 1
Service: 1
rakesh bishnoi
Absolutely disgusting chicken sandwich. The pattie was not fully cooked and leaking juices (the type that u get when thawing a frozen Pattie). I was too tired to go back and ask for refund. Onions rings were ok and served as my lunch.Chik fil a is next door. Better price and better food. Lengthy lines though.
Atmosphere: 3
Food: 1
Service: 4
Roger Gulledge Sr. MBA Esq - Ret Army
My youngest loves the BK spicy chicken sandwich!Kid-friendliness: Very kid friendly location.
They need to lose the microwaves and Flame broil to
Atmosphere: 4
Food: 3
Service: 4
Animesh D
Cold nuggets and the gentleman at the window is doing some favor - what a bad attitude & food service - please train the bee hires and at least one manager should be there to supervise.Also very slow drive thru - I believe the team is working hard but 7 mins waiting in drive thru!
There was this person who claimed to be the manager who kept picking his pimple while taking our order for dine in and went directly and collected the bun with his bare hands and put it in toaster. After I called him to talk about this, he went in and took the gloves and came towards me wearing the gloves… I asked him whether I can talk to a manager because there were three people at time. He said he is the manager & the other two doesn’t not speak or understand English. Then I told him about what I saw & said, “you were picking your pimples with bare hands and then you directly went to cook, you picked the buns with bare hands and put it in the toaster with no gloves, do you think that’s a right way to do it?? & i don’t wanna go ahead with the order & I would like to cancel my orders” he responded in very a rude way that “Mam, I have a drive through order to take care of, if you wanna cancel the order you can”There was No Apology or anything like that…since I just placed the order & was waiting to pay for it and seeing that person so called “Manager” going to cook, touching the bun and out in the toaster with his bare hands(that picked pimples on face, unwashed & no gloves) and all that, after I encountered that with that person & his rude attitude I cancelled my order and left the store with Hungry stomach. I had my 8 year old daughter with me and she witnessed everything and this person’s unhygienic, disgusting action, rude behavior filled with attitude… A very bad experience we will never forget. You can check the camera around 8:40-8:55pm time window on 12/21/23 for further details…I have lost Trust in Burger King’s Hygiene standards after this…. Disgusting & Disappointing…& although I reached out to customer support regarding this, (above you see, is the email I sent to them) they can’t assist me as I don’t have the receipt form that BK trip… reason I didn’t have a receipt -I canceled the dine in order because of this whole bad experience. so I don’t get any receipt or anything. I have provided you the exact date, time and place. And here I go again.Location - Burger King,8725, Preston Rd,Frisco, TX 75034Date - 12/21/23Time - 8:40pm-8:50pm
Atmosphere: 1
Food: 1
Service: 1
Felix Cardenas
Sooooo good!!
Atmosphere: 5
Food: 5
Service: 5
Carlos Quintanilla
They were very rude, they yelled at us, and the fat man who seems to be the manager defended the employee's attitude.Cold food
Atmosphere: 1
Food: 1
Service: 1
Ashley H.
I went through the drive thru this morning (12/2/2023) at 9:45am. I ordered a breakfast burrito meal and a double cheese burger. when I got to the window, I asked for a receipt and the gentleman replied that the machine wasn't working. I thought it was strange, but received my good and went home. when I opened my breakfast burrito, I found mold spots on the tortilla. when I tried to call the store, It kept taking me to a lady's phone that had nothing to do with burgerking. Them I found an alternative number which was out of service. This experience is absolutely unacceptable. I can understand how this store has such a low rating score.
Nomad16102374280
I came to Burger King and ordered hen we order we did not her the person clearly and then we get to the window and tell that we did not hear them clearly and he did not care the when we got the fries they were stale and moldy like what is this.
Quick in and out lunch! Fries still suck but the burger is top tier.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Whopper
Bk all the way ! Nothing beats that flame grilled taste!
Atmosphere: 5
Food: 5
Service: 5
First time I had ordered something cheap such as a junior whopper and didn’t receive low quality food! Everything was hot and fresh
Food: 5
This is my favorite place because the service is amazing and the food is great I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, Chicken Fries
I have been a loyal customer and ordered in this store above 5 years. I was totally disappointed today. I got rewards 750 points for a whopper and I tried to make the order with other foods together but the app refused so I got two separate orders. When I was drive thru, the staff declined the give me whopper and told me it was not completely. But I got the receipt on app. And then they even insulted me that “ is that your purpose to get a free one?” I paid other order !! And they asked me to talk in store. When I entered no one talked with me they Laughed while speaking Spanish!!!! Shame on you all staff worked on 2/27 19:00 in there and I will never eat Burger King in here!! Shame on Burger King! And its app!Updated: I reported this by app and they replied me promptly and solved it.Well I feel a little bit relief because I really like whopper. Thank you to give me chance to face your store and order again. Hope your encounter staff will be trained well at least know it is a service.
Atmosphere: 1
Food: 1
Service: 1
Worst Burger King ever.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting chicken sandwich. The pattie was not fully cooked and leaking juices (the type that u get when thawing a frozen Pattie). I was too tired to go back and ask for refund. Onions rings were ok and served as my lunch.Chik fil a is next door. Better price and better food. Lengthy lines though.
Atmosphere: 3
Food: 1
Service: 4
My youngest loves the BK spicy chicken sandwich!Kid-friendliness: Very kid friendly location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Impossible Whopper, Double Whopper, Sourdough King Meal
They need to lose the microwaves and Flame broil to
Atmosphere: 4
Food: 3
Service: 4
Cold nuggets and the gentleman at the window is doing some favor - what a bad attitude & food service - please train the bee hires and at least one manager should be there to supervise.Also very slow drive thru - I believe the team is working hard but 7 mins waiting in drive thru!
Recommended dishes: Whopper Sandwich, Chicken Nuggets
Restaurantji Recommends
There was this person who claimed to be the manager who kept picking his pimple while taking our order for dine in and went directly and collected the bun with his bare hands and put it in toaster. After I called him to talk about this, he went in and took the gloves and came towards me wearing the gloves… I asked him whether I can talk to a manager because there were three people at time. He said he is the manager & the other two doesn’t not speak or understand English. Then I told him about what I saw & said, “you were picking your pimples with bare hands and then you directly went to cook, you picked the buns with bare hands and put it in the toaster with no gloves, do you think that’s a right way to do it?? & i don’t wanna go ahead with the order & I would like to cancel my orders” he responded in very a rude way that “Mam, I have a drive through order to take care of, if you wanna cancel the order you can”There was No Apology or anything like that…since I just placed the order & was waiting to pay for it and seeing that person so called “Manager” going to cook, touching the bun and out in the toaster with his bare hands(that picked pimples on face, unwashed & no gloves) and all that, after I encountered that with that person & his rude attitude I cancelled my order and left the store with Hungry stomach. I had my 8 year old daughter with me and she witnessed everything and this person’s unhygienic, disgusting action, rude behavior filled with attitude… A very bad experience we will never forget. You can check the camera around 8:40-8:55pm time window on 12/21/23 for further details…I have lost Trust in Burger King’s Hygiene standards after this…. Disgusting & Disappointing…& although I reached out to customer support regarding this, (above you see, is the email I sent to them) they can’t assist me as I don’t have the receipt form that BK trip… reason I didn’t have a receipt -I canceled the dine in order because of this whole bad experience. so I don’t get any receipt or anything. I have provided you the exact date, time and place. And here I go again.Location - Burger King,8725, Preston Rd,Frisco, TX 75034Date - 12/21/23Time - 8:40pm-8:50pm
Atmosphere: 1
Food: 1
Service: 1
Sooooo good!!
Atmosphere: 5
Food: 5
Service: 5
They were very rude, they yelled at us, and the fat man who seems to be the manager defended the employee's attitude.Cold food
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru this morning (12/2/2023) at 9:45am. I ordered a breakfast burrito meal and a double cheese burger. when I got to the window, I asked for a receipt and the gentleman replied that the machine wasn't working. I thought it was strange, but received my good and went home. when I opened my breakfast burrito, I found mold spots on the tortilla. when I tried to call the store, It kept taking me to a lady's phone that had nothing to do with burgerking. Them I found an alternative number which was out of service. This experience is absolutely unacceptable. I can understand how this store has such a low rating score.
I came to Burger King and ordered hen we order we did not her the person clearly and then we get to the window and tell that we did not hear them clearly and he did not care the when we got the fries they were stale and moldy like what is this.