Chick-fil-A

8875 Preston Rd, Frisco
(214) 436-5419

Recent Reviews

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Barbara

Honestly the best Chick-fil-A we've been to. Food was great as usual but the service here is next level fast. We had a big family order and the manager Cody actually brought it out himself and checked in to make sure everything was right. Staff is super friendly, the kind of place where you actually feel welcome. We'll be coming back to this location for sure.

Food: 5

Service: 5

Kym Taylor

Fries were cold lemonade was cold which was good. That's all I had

Atmosphere: 5

Food: 3

Service: 5

Lauren

Hair in breakfast sandwich. So gross and tried to act like it wasn't a big deal or our fault

Atmosphere: 1

Food: 1

Service: 1

mark espinoza

Jay Schumacher was very professional greeted with a great energy, Elda not sure if I spelled it correctly but she was helpful made sure I had my sauces kept checking on me making sure I had everything needed.

Thank you guys!!!

Atmosphere: 5

Food: 5

Service: 5

Karen Rodriguez

Very clean, small playground for small kids. The staff is very nice, if you dine in they will go around asking if you need a refill (it was nice).

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Kale Crunch Side

Danielle

Hilda was lovely and provided excellent service !!!

Atmosphere: 5

Food: 5

Service: 5

Mikayla Morgan

I ordered curbside and waited 20-30 minutes for my order to come out. There was no line at drive thru whatsoever and when I went into the store, there was no line. But oh! My curbside order was placed on the pickup shelf so I really wonder how long it had just been sitting up on the shelf while I was waiting in curbside for it. I’m never usually upset since I work in the service industry myself but for them to just leave my order up there while I had requested curbside and it wasn’t busy at all when I got there, that wasn’t ok to me.

Atmosphere: 2

Food: 2

Service: 1

Christina Hamilton

Went to the drive thru and wasn't greeted right away so I just sat there only to be greeted by someone with low energy that acted like I was a nuisance. Definitely not the usual service for this location!

Service: 1

wappydog

the people that work there are very nice but lowkey the fries are so salty it feels like i put a handful of sand in my mouth and started chewing

R T

Always love this location. Staff is always cheerful and respectful. Food is always fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets

Bruce C

Chick Fil a forgot an item in my order, a item I had paid for and was on my receipt. I had to return and they gave me a cookie for my trouble. I think for what we pay for fast food, they should get a right the first time.

Atmosphere: 3

Food: 3

Service: 1

Kate

Haven’t been to this business( chick-fil-a)in general- for a long time, but it was highly disappointing to see all has changed!!! no bright , on point polite teenagers to serve you with kindness and efficiency operating like a fine oiled machine, each portraying professionalism and a sharp presence that gave you the sense, even though they’re just serving food now their futures would seem to be undoubtedly bright!!!

Even had to google for info to see what had changed, was it still original founders etc….

Thought they had a secret formula for this type of employee and presentation- I guess not, sadly.

Same tacky fast food drive through song and dance now- where employees act clueless, careless, and that they’re maybe a 1/4 there, if that?!

AE TAX SERVICES CPA

Great Food and customer services

Atmosphere: 5

Food: 5

Service: 5

Alison Wilborn

The young lady who took my order in the drive-thru was very friendly and pleasant. The young lady who gave me my order was superb! She was so friendly. I had to wait a moment for my order, the line was long, but the service was super fast, and she started chatting with me and made me feel very welcomed!! Amazing service!!

Atmosphere: 5

Food: 5

Service: 5

Saksham Dev Lakhe

Loved the pretzel chicken sandwich and the potato wedges but the lemonade was way too sweet for me, and just those three were over 1500 cal but absolutely loved it

Atmosphere: 5

Food: 4

Service: 5

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