Chick-fil-A - Drive-Thru & Delivery

I go here regularly
But today I was treated badly by the two of the mangers
Bcs I complaine about the peppermint ice coffee
I bought this coffee before it was beautifully made and sweet, but when I ordered it from here they made me rubbish and the young guy making it looked confused.
I ordered food from this same location 2 to 3 times in a week and you guys have to treat me this way today am never coming back
The first picture is the correct coffee while the second one was what they made for me
It was bitter and tasteless

Service: 1

Order placed 20 minutes ahead on the app, but it didn’t save any time at all. When we arrived to pick up our food, we still had to wait in the drive-thru just like everyone else. There was no difference between ordering ahead or ordering on the spot.

After we finally reached the window, we were asked to pull forward because our food still wasn’t ready. We parked and watched multiple cars behind us get their orders and leave before ours was even brought out. When an employee eventually came out, they handed us only three drinks and said, “Thank you, have a nice day,” with no food.

I even asked the employee at the window whether ordering through the app actually makes things faster, and she said no.

The whole experience defeated the purpose of ordering ahead and was extremely frustrating. I’m hoping this feedback helps improve the process, because the app is supposed to make things more efficient—not slower.

Atmosphere: 1

Food: 5

Service: 1

I can always count on this certain chick -fila - A in the evening to mess up my order. Who gives salad without dressing. This is the second time I have an issue

Atmosphere: 1

Food: 1

Service: 1

The level of disappointment, dissatisfaction and utter disrespect of my time and money nearly ruined my gathering. I placed a catering order for pickup at 3:30pm; I arrived at 3:35pm- it is at that moment that they started preparing to fulfill my order. When I should have been walking out the door, I was literally witnessing the aloof manager printing out my order and trying to figure out what to do. If I didn’t have 25 people on the way to my house, at 3:50p- when they were still not done 😑 I would have canceled the $226 order. I will not spend one more dime in this place given the level of service I was given. I have never experienced this with Chick Fil A- extremely disappointing. As a Signature member, I expected great service- not walking out the door 30 minutes later and LATE.

Atmosphere: 1

Food: 1

Service: 1

It’s interesting the amount of negative reviews and still no change in management or in staff. My experience was also filled with unpleasant attitude and no desire to find a solution. I have had multiple issues with this location but after this most recent one, I told myself and the store’s management that I am never returning. I literally work next door, and it’s so cool to have CFA nearby but it’s just not at all worth stepping into that negative environment. By far, this is the worse CFA location. Fix it, please.

Atmosphere: 1

Food: 1

Service: 1

Great all round. Expensive though.

Atmosphere: 4

Food: 5

Service: 5

Worst CFA experience ever! Took 30 minutes for staff to tell me that my order was not processed and did not offer any resolution. Worth the drive to go down the street instead.

Atmosphere: 1

Food: 1

Service: 1

Love CFA, but this has got to be the slowest CFA drive thru. No acknowledgment of long wait times either. Disappointing for a CFA.

Food: 4

Service: 2

Good service and food

Atmosphere: 5

Food: 5

Service: 5

My spicy biscuit tastes like rubber this is the first bad experience at a chick fil a location. And the line took longer than I’ve ever experienced

Atmosphere: 3

Food: 2

Service: 4

Always fun to repeat your first name 3 times to the amusement of the girls through the intercom and have them repeat back 3 different versions of my name while laughing. Mocking and sad thing is I only have 4 letters in my name. WONT EVER BE BACK. Didn’t even order because it was pointless after all of that. Do better for the next person Chick-fil-a

Very well run establishment. Never been to a Chick-fil-a that didn't have friendly workers and great food.

Atmosphere: 5

Food: 5

Service: 5

Their sprite machine is not taken care of. Sprite over the last 5 orders have all tasted really really nasty. And since i ordered uber eats i have no way to contact them and let them know they need to resolve issues with their soda machine.

Atmosphere: 2

Food: 1

Service: 2

Vice chicken sandwich

Atmosphere: 4

Food: 5

Service: 5

Employees rather focus on closing then resolving the issue. No manager present. Terrible customer service.

Atmosphere: 1

Food: 1

Service: 1