Einstein Bros. Bagels

5500 Preston Rd #101, Frisco
(214) 705-0220

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Recent Reviews

The Einstein app was majorly glitching today so the restaurant did not receive my order. The employee at the drive thru (who is always very kind and helpful) did their best searching for my order and tried to help me. It was busy in there today so I felt bad and didn’t want to cause an issue. After they couldn’t find my order, I showed them the receipt on my phone and they very quickly helped me get my order. Thank you for the great service!
The food here is pretty good but the customer service is terrible every time. I feel like I’m bothering them when I come in.. no greeting or please or thank you ever. I just feel like that’s the bare minimum for a place this expensive.
A very nice young men take us the order nice and quick, when we go to the cashier the cashier/manager was yelling to hime in a very rude way in front of costumers, not even let him to talk, I didn't know why, this was happening but is very disappointed that a young man working in Sundays is being treated like that embarrassing him in front of the costumers, it was so irrespecutful , for him and the costumers, maybe the manager needs some training about treating his employees...

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