We’ve been going to this place for years. We were planning to get boba here for dessert after having dinner at Marufuku Ramen, so we parked here. Little did we know they enforced a towing where you have to be a customer the moment you leave your car or they will tow it.The business owners and the towing company they cooperate with are taking advantage of their towing signs that are very hard for anyone to notice on the entrance of the lot.Please dont support the businesses in that building. They have a scammy towing shenanigans.
La Ch
OMG. I ordered a GREEN TEA strawberry and they mixed JASMINE tea instead!!! Drinks here are not only more expensive, but they cheat you out of product when you ask for no ice. The staff argue with customers that the managers have instructed them to remove product when ordering drinks with no ice. This is CHEATING the customers. So I was thinking the green tea strawberry drink is AWFUL because the green tea is so bitter, meaning it is not fresh and there is no strawberry flavor, but it’s not even the right tea!!! The boba is also not fresh. It’s hard to chew and tastes days old. The mango drink has also been watered down when asking for less sugar. So they ultimately have bad practices like cheating customers out of product, watering drinks down when asking for less sugar, and giving inferior boba that is old. We paid close to $16 for two drinks that were just absolutely the worst. A VERY disappointing experience with ZERO value. We will NEVER return.Wow. A very lengthy and defensive response instead of humble apologies. No wonder the staff are also rude to their customers. I know my green teas and what you served was NOT green tea. I even went to several other cafes and drink establishments including your competitors and their green teas were NOT bitter like yours was. Thank you for proving my point about your bad business practices.
Atmosphere: 1
Food: 1
Service: 1
Fuzzy Camero
This is an honest review from a bubble tea lover.1. If you order no ice, they will have 1 Inch less drink inside your boba tea order.2. Customer service sucks here honestly. The people are unfriendly and absolutely make you want to go away.3. We ordered "Strawberry Green Tea" and they gave us "Jasmine" tea. Wrong product! We drink tea regularly, and this was a wrong taste/order.4. You argue with a customer who has membership ? and we were asking for "proper content".Why should asking no ice or with ice have different liquid ? content?
Atmosphere: 1
Food: 1
Service: 1
Min Ryu
Very tasty!!
Christian Kenyon
pretty good drink and good price, would recommend
Sun B.
Great place to relax and meet friends. Good atmosphere with friendly staff. Definitely a five star place.
Atmosphere: 5
Food: 5
Service: 5
Kyung Park
Everybody here is so nice and kind. Oolong milk tea taste so good and everything is the way I expected. I recommended this place to my friends and I will definitely come back to this one.
Atmosphere: 5
Food: 5
Service: 5
madhura ingalhalikar
My kids love this place, that’s why I go here. However, the service is poor, they barely listen to the ice level, add ons - you never get the exact drink you asked for. Boba was by default earlier now they don’t add boba unless you pay extra. Also the rewards can never be used. Once I asked to use my rewards for 5 USD, they said I need to pay remaining 2 dollars using cash. Next time I was ready to pay extra with cash but they said I have to spend atleast 15 usd then only I can use 5 dollars reward.
Atmosphere: 3
Food: 3
Service: 1
Tim Box
As always fantastic service & Boba. Good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam
lol tim
My friend got towed here even though she had bought gongcha. Several other people got towed on the exact same day. And the boba was mid!
Friendly staff and boba was delicious. I would go back.
Atmosphere: 5
Food: 5
Service: 5
Miyoun Kim
The Milk Foam Peach Slush with Star Jelly is a delightful blend of creamy milk foam, tangy peach slush, and chewy star jelly. It's a refreshing and delicious beverage with a perfect balance of flavors and textures.
Atmosphere: 5
Food: 5
Service: 5
david wolf
The female employee had recommended a tea and it did not disappoint. I’m very happy with her efficiency in supplying the order promptly and her product knowledge on each item listed on the menu. She was friendly, fast and helpful!Parking: Loved how easily accessible this establishment was to accommodate us. I will be telling all of my friends and family and supporters about this wonderful business place!
We’ve been going to this place for years. We were planning to get boba here for dessert after having dinner at Marufuku Ramen, so we parked here. Little did we know they enforced a towing where you have to be a customer the moment you leave your car or they will tow it.The business owners and the towing company they cooperate with are taking advantage of their towing signs that are very hard for anyone to notice on the entrance of the lot.Please dont support the businesses in that building. They have a scammy towing shenanigans.
OMG. I ordered a GREEN TEA strawberry and they mixed JASMINE tea instead!!! Drinks here are not only more expensive, but they cheat you out of product when you ask for no ice. The staff argue with customers that the managers have instructed them to remove product when ordering drinks with no ice. This is CHEATING the customers. So I was thinking the green tea strawberry drink is AWFUL because the green tea is so bitter, meaning it is not fresh and there is no strawberry flavor, but it’s not even the right tea!!! The boba is also not fresh. It’s hard to chew and tastes days old. The mango drink has also been watered down when asking for less sugar. So they ultimately have bad practices like cheating customers out of product, watering drinks down when asking for less sugar, and giving inferior boba that is old. We paid close to $16 for two drinks that were just absolutely the worst. A VERY disappointing experience with ZERO value. We will NEVER return.Wow. A very lengthy and defensive response instead of humble apologies. No wonder the staff are also rude to their customers. I know my green teas and what you served was NOT green tea. I even went to several other cafes and drink establishments including your competitors and their green teas were NOT bitter like yours was. Thank you for proving my point about your bad business practices.
Atmosphere: 1
Food: 1
Service: 1
This is an honest review from a bubble tea lover.1. If you order no ice, they will have 1 Inch less drink inside your boba tea order.2. Customer service sucks here honestly. The people are unfriendly and absolutely make you want to go away.3. We ordered "Strawberry Green Tea" and they gave us "Jasmine" tea. Wrong product! We drink tea regularly, and this was a wrong taste/order.4. You argue with a customer who has membership ? and we were asking for "proper content".Why should asking no ice or with ice have different liquid ? content?
Atmosphere: 1
Food: 1
Service: 1
Very tasty!!
pretty good drink and good price, would recommend
Great place to relax and meet friends. Good atmosphere with friendly staff. Definitely a five star place.
Atmosphere: 5
Food: 5
Service: 5
Everybody here is so nice and kind. Oolong milk tea taste so good and everything is the way I expected. I recommended this place to my friends and I will definitely come back to this one.
Atmosphere: 5
Food: 5
Service: 5
My kids love this place, that’s why I go here. However, the service is poor, they barely listen to the ice level, add ons - you never get the exact drink you asked for. Boba was by default earlier now they don’t add boba unless you pay extra. Also the rewards can never be used. Once I asked to use my rewards for 5 USD, they said I need to pay remaining 2 dollars using cash. Next time I was ready to pay extra with cash but they said I have to spend atleast 15 usd then only I can use 5 dollars reward.
Atmosphere: 3
Food: 3
Service: 1
As always fantastic service & Boba. Good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam
My friend got towed here even though she had bought gongcha. Several other people got towed on the exact same day. And the boba was mid!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fresh Milk W
Restaurantji Recommends
Very good milk tea as
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and boba was delicious. I would go back.
Atmosphere: 5
Food: 5
Service: 5
The Milk Foam Peach Slush with Star Jelly is a delightful blend of creamy milk foam, tangy peach slush, and chewy star jelly. It's a refreshing and delicious beverage with a perfect balance of flavors and textures.
Atmosphere: 5
Food: 5
Service: 5
The female employee had recommended a tea and it did not disappoint. I’m very happy with her efficiency in supplying the order promptly and her product knowledge on each item listed on the menu. She was friendly, fast and helpful!Parking: Loved how easily accessible this establishment was to accommodate us. I will be telling all of my friends and family and supporters about this wonderful business place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wintermelon Tea, Pearl, Green Tea Yogurt, Caramel Chocolate Slush, Aloe
I ordered for wintermelon milk tea and I got a normal milk tea instead. And they insisted it is wintermelon milk tea. What a scam.
Service: 1