Order a drink with light ice and the cup is filled to the brim with ice
Atmosphere: 5
Food: 1
Service: 4
Sherry Hammond
Love my venti white mocha
Atmosphere: 5
Food: 5
Service: 5
Sravan Kumar
Quick and fast service. Well maintained location.
phoenix n
they have the best customer service the employees are amazing and adorable for sure the best starbucks in frisco :D
Atmosphere: 5
Food: 5
Service: 5
David Son of God
Like it
Mark Darkazalli
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Refresher
Crystal Fauss
Wow after all the CEO has done and you guys still have such bad customer service!
Nithiya Parisutham
Worst service..
Joe Moore
Starbucks wastes SOOO much on constant remodeling, which is far from being "green" or good to the earth.
Where's Greta Thurnberg now? Think of the landfills full of Starbucks construction debris and demolished cou enters and furnishings. This location has trashed the condiment counter, chairs, tables, and the whole service counter then installed a brand new custom built one with a virtual wind tunnel.
I'm still no fan of anyone at a counter asking for a tip BEFORE the service has been performed. What's the motivation to excel when they already have your money? The world is already nauseated at Americans' excessive tipping, which became out of control after covid.
They are clearly making enough money on their products to do unnecessary remodeling and filling the landfills, so if you can't pay your team's salaries, don't hit me up for a tip on a $6 cup of coffee.
I'll tip servers that actually hone the skill of service.
Update: in response to the "canned" superficial response.... your CEO and upper echelon of management don't care as long as they reel in their 6 and 7 figure incomes. There's no way such brilliant minds don't know common sense of wastefulness and entitled attitude towards tips (panhandling) and need or want my input. They don't care. They are just hoping no one calls them on it.
Atmosphere: 3
Food: 5
Service: 4
TV2451
After lunch we all decided to get some coffee drinks, so we stopped here as it was close to the place where we enjoyed lunch. It was a normal coffee experience, nothing wrong, nothing special.
Honestly, it’s before 8 a.m., not busy and the first thing I see when I walk up is palm/hand prints and smudges all over the door. To me, this is a first impression, and not a pleasant one. What does the kitchen area look ? Makes you wonder.
Your daddy's favorite
Every single time i come in or go through the drive thru the black girl Mikaya or Makeala always has an off putting attitude unprovoked i understand having a bad day but every single time?
Atmosphere: 3
Food: 4
Service: 1
scott spencer
I am an HR Manager for a really large corporation headquartered in Dallas, the location is great for customers, not so much the employees. I worked from this location and the way the Male Mgr. spoke to his employees, makes me wonder why they still choose to be there. It's embarrassing as an employee to call out the negatives in front of customers and it made it seem like these kids were inferior to him. The work environment needs to change, I can't see that staff staying under these conditions. If this continues, you'll begin to wonder why you have such a high turnover. You have to do better by your employees.
Atmosphere: 1
Food: 5
Service: 5
SafeTDefenseTX
Give drive thru customers a way to leave the line if y’all are too slow!!!!!! WAITED 20 MINUTES IN THE DRIVE THRU LINE AND I CANT LEAVE BECAUSE THEY ONLY HAVE 1EXIT
Atmosphere: 1
Food: 5
Service: 1
Reese Williams
I have been to this starbucks many times! I come after Collin, and occasionally before rehearsals! Every time I am greeted with a smile and great service! This one girl, Lauren, makes the best drinks! Never fails to impress(:
Order a drink with light ice and the cup is filled to the brim with ice
Atmosphere: 5
Food: 1
Service: 4
Love my venti white mocha
Atmosphere: 5
Food: 5
Service: 5
Quick and fast service. Well maintained location.
they have the best customer service the employees are amazing and adorable for sure the best starbucks in frisco :D
Atmosphere: 5
Food: 5
Service: 5
Like it
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Refresher
Wow after all the CEO has done and you guys still have such bad customer service!
Worst service..
Starbucks wastes SOOO much on constant remodeling, which is far from being "green" or good to the earth.
Where's Greta Thurnberg now? Think of the landfills full of Starbucks construction debris and demolished cou enters and furnishings. This location has trashed the condiment counter, chairs, tables, and the whole service counter then installed a brand new custom built one with a virtual wind tunnel.
I'm still no fan of anyone at a counter asking for a tip BEFORE the service has been performed. What's the motivation to excel when they already have your money? The world is already nauseated at Americans' excessive tipping, which became out of control after covid.
They are clearly making enough money on their products to do unnecessary remodeling and filling the landfills, so if you can't pay your team's salaries, don't hit me up for a tip on a $6 cup of coffee.
I'll tip servers that actually hone the skill of service.
Update: in response to the "canned" superficial response.... your CEO and upper echelon of management don't care as long as they reel in their 6 and 7 figure incomes. There's no way such brilliant minds don't know common sense of wastefulness and entitled attitude towards tips (panhandling) and need or want my input. They don't care. They are just hoping no one calls them on it.
Atmosphere: 3
Food: 5
Service: 4
After lunch we all decided to get some coffee drinks, so we stopped here as it was close to the place where we enjoyed lunch. It was a normal coffee experience, nothing wrong, nothing special.
Restaurantji Recommends
Honestly, it’s before 8 a.m., not busy and the first thing I see when I walk up is palm/hand prints and smudges all over the door. To me, this is a first impression, and not a pleasant one. What does the kitchen area look ? Makes you wonder.
Every single time i come in or go through the drive thru the black girl Mikaya or Makeala always has an off putting attitude unprovoked i understand having a bad day but every single time?
Atmosphere: 3
Food: 4
Service: 1
I am an HR Manager for a really large corporation headquartered in Dallas, the location is great for customers, not so much the employees. I worked from this location and the way the Male Mgr. spoke to his employees, makes me wonder why they still choose to be there. It's embarrassing as an employee to call out the negatives in front of customers and it made it seem like these kids were inferior to him. The work environment needs to change, I can't see that staff staying under these conditions. If this continues, you'll begin to wonder why you have such a high turnover. You have to do better by your employees.
Atmosphere: 1
Food: 5
Service: 5
Give drive thru customers a way to leave the line if y’all are too slow!!!!!! WAITED 20 MINUTES IN THE DRIVE THRU LINE AND I CANT LEAVE BECAUSE THEY ONLY HAVE 1EXIT
Atmosphere: 1
Food: 5
Service: 1
I have been to this starbucks many times! I come after Collin, and occasionally before rehearsals! Every time I am greeted with a smile and great service! This one girl, Lauren, makes the best drinks! Never fails to impress(:
Atmosphere: 5
Food: 5
Service: 5
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