I gave it another try here, but unfortunately, I was disappointed with the drink again. I understand it’s a busy time, but it’s frustrating when the vanilla syrup I paid for isn’t added—even after requesting a remake. Attention to detail goes a long way.
Atmosphere: 5
Food: 1
Service: 3
Sholi
I ordered my regular drink that I order daily. Vt cinnamon dolce latte with extra toppings. The cinnamon dolce toppings makes the drink delicious.. Really good. I didn’t extra so I walked up to get extra. Elise said this is all we have. And continues to make other drinks. So I continue to stand there. She comes back and asks what I needed. I told her. Again she said that’s all we have. I said are you sure you don’t have any in the back. She goes and whispers to the cashier and the cashier looks at me and points to the toppings. So Elise walks over and sprinkles some in my drink while she talks underneath her breath. As if I couldn’t hear what she was saying. It was a simple task. Simple. This mall has at least three Starbucks and I will visit them. Very rude and disrespectful Elise. Please do better when the next time someone buys a 8 dollar drink and asks for extra sprinkles. :)
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ham & Swiss Croissant
Asim Chinoy
I own a store in the mall the manager today is very rude I asked to buy a gallon of milk as a favor. She refused and was rude about it. When your store was out of ice I gave you a tub full as a neighbor. I guess Starbucks employees don’t believe in being neighborly.
Raphael Nam
“light ice” lol
Atmosphere: 2
Food: 1
Service: 2
Danielle Ford
The young cashier lady name Elise was so kind and made our morning experience feel so warm and ready to take the day. I do not write reviews but I wanted to write one here. I’ve never experienced a cashier so nice
Atmosphere: 5
Food: 5
Service: 5
Lynda Guerra
Two days in a row! I coming to Starbucks stonebrier center and the attention was the worst One off the day the barista was super rude. And the second day I wait almost 20 mins for my online order.
Atmosphere: 2
Food: 3
Service: 1
Chenell Hickey
Me and my brother was at the mall he went and purchased a bottled water. It was around 755. I came back in 759 afterwards the young lady was shutting the gate and I asked can I get a bottle water white guy with a beard behind the counter said NO we’re closed. Get it elsewhere ELSEWHERE statement Came from a place of feeling low key racist he looked at me hesitated and stil said No. Never felt so embarrassed and belittled on top of I needed to take my meds Anyhow . Never go to that Starbucks I will be writing corporate also!!!
Service: 1
Sanjay Patel
Flies are everywhere on food??, worest starbucks i have ever been ?
Atmosphere: 1
Food: 1
Service: 3
Umm Youssof
The drinks were good, except for the Mocha Cookie Crumble Frappuccino, which was mostly foam, making it difficult for my daughter to drink through a straw. The place was crowded at the time, and we could hardly find seating to enjoy our drinks as a family. In the future, we have decided it would be better to visit another Starbucks location before going to Stonebriar Mall.
always incredibly busy and id you order pickup they never tell you its ready. they also always put wayyy too much ice my grandes always last 3 minutes, its ridiculous. go the one near
Atmosphere: 1
Food: 4
Service: 4
sakar ruda
Worst staff and they are very rudely!
Atmosphere: 1
Food: 1
Service: 1
Michael Singleton
Go to stop for coffee and snacks!
Atmosphere: 5
Food: 5
Service: 5
genesis Z
They were super busy but managed to get our drinks fast and well done.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Crème, White Chocolate Mocha Frappuccino Blended Beverage
Paityn M
I always feel very welcome whenever I walk in! They always get my order right and the few times where they don’t, they always fix it and are super nice about it! They’re also pretty fast pace, and you can get your drink in pretty good time. It’s also amazing how well they deal with rude customers, they’re always super nice and respectful. I especially appreciate Florin! They’re amazing and always so nice. This location’s customer service is amazing! Will be frequently returning.
I gave it another try here, but unfortunately, I was disappointed with the drink again. I understand it’s a busy time, but it’s frustrating when the vanilla syrup I paid for isn’t added—even after requesting a remake. Attention to detail goes a long way.
Atmosphere: 5
Food: 1
Service: 3
I ordered my regular drink that I order daily. Vt cinnamon dolce latte with extra toppings. The cinnamon dolce toppings makes the drink delicious.. Really good. I didn’t extra so I walked up to get extra. Elise said this is all we have. And continues to make other drinks. So I continue to stand there. She comes back and asks what I needed. I told her. Again she said that’s all we have. I said are you sure you don’t have any in the back. She goes and whispers to the cashier and the cashier looks at me and points to the toppings. So Elise walks over and sprinkles some in my drink while she talks underneath her breath. As if I couldn’t hear what she was saying. It was a simple task. Simple. This mall has at least three Starbucks and I will visit them. Very rude and disrespectful Elise. Please do better when the next time someone buys a 8 dollar drink and asks for extra sprinkles. :)
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ham & Swiss Croissant
I own a store in the mall the manager today is very rude I asked to buy a gallon of milk as a favor. She refused and was rude about it. When your store was out of ice I gave you a tub full as a neighbor. I guess Starbucks employees don’t believe in being neighborly.
“light ice” lol
Atmosphere: 2
Food: 1
Service: 2
The young cashier lady name Elise was so kind and made our morning experience feel so warm and ready to take the day. I do not write reviews but I wanted to write one here. I’ve never experienced a cashier so nice
Atmosphere: 5
Food: 5
Service: 5
Two days in a row! I coming to Starbucks stonebrier center and the attention was the worst
One off the day the barista was super rude. And the second day I wait almost 20 mins for my online order.
Atmosphere: 2
Food: 3
Service: 1
Me and my brother was at the mall he went and purchased a bottled water. It was around 755. I came back in 759 afterwards the young lady was shutting the gate and I asked can I get a bottle water white guy with a beard behind the counter said NO we’re closed. Get it elsewhere ELSEWHERE statement Came from a place of feeling low key racist he looked at me hesitated and stil said No. Never felt so embarrassed and belittled on top of I needed to take my meds Anyhow . Never go to that Starbucks I will be writing corporate also!!!
Service: 1
Flies are everywhere on food??, worest starbucks i have ever been ?
Atmosphere: 1
Food: 1
Service: 3
The drinks were good, except for the Mocha Cookie Crumble Frappuccino, which was mostly foam, making it difficult for my daughter to drink through a straw. The place was crowded at the time, and we could hardly find seating to enjoy our drinks as a family. In the future, we have decided it would be better to visit another Starbucks location before going to Stonebriar Mall.
Atmosphere: 3
Food: 4
Service: 4
Good to have Starbucks close by.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
always incredibly busy and id you order pickup they never tell you its ready. they also always put wayyy too much ice my grandes always last 3 minutes, its ridiculous. go the one near
Atmosphere: 1
Food: 4
Service: 4
Worst staff and they are very rudely!
Atmosphere: 1
Food: 1
Service: 1
Go to stop for coffee and snacks!
Atmosphere: 5
Food: 5
Service: 5
They were super busy but managed to get our drinks fast and well done.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Crème, White Chocolate Mocha Frappuccino Blended Beverage
I always feel very welcome whenever I walk in! They always get my order right and the few times where they don’t, they always fix it and are super nice about it! They’re also pretty fast pace, and you can get your drink in pretty good time. It’s also amazing how well they deal with rude customers, they’re always super nice and respectful. I especially appreciate Florin! They’re amazing and always so nice. This location’s customer service is amazing! Will be frequently returning.
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