Starbucks
2601 Preston Rd, Frisco
(972) 668-1750
Recent Reviews
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Very friendly and always serve with a smile. They prepare your coffee quickly and just the way you like it. The atmosphere is cozy, making it a great spot to work or catch up with friends.
Atmosphere: 5
Food: 5
Service: 5
lady was rude that was serving the drinks
The baristas working 4/15 in the am were the best! Best customer service, best drinks overall. :)
Atmosphere: 5
Food: 5
Service: 5
Six people behind the counter and not one person helping the giant line. Not even a hey, we’ll be right with you. The customer service at this location needs improvement.
Atmosphere: 5
Food: 5
Service: 1
I gave it another try here, but unfortunately, I was disappointed with the drink again. I understand it’s a busy time, but it’s frustrating when the vanilla syrup I paid for isn’t added—even after requesting a remake. Attention to detail goes a long way.
Atmosphere: 5
Food: 1
Service: 3
I ordered my regular drink that I order daily. Vt cinnamon dolce latte with extra toppings. The cinnamon dolce toppings makes the drink delicious.. Really good. I didn’t extra so I walked up to get extra. Elise said this is all we have. And continues to make other drinks. So I continue to stand there. She comes back and asks what I needed. I told her. Again she said that’s all we have. I said are you sure you don’t have any in the back. She goes and whispers to the cashier and the cashier looks at me and points to the toppings. So Elise walks over and sprinkles some in my drink while she talks underneath her breath. As if I couldn’t hear what she was saying. It was a simple task. Simple. This mall has at least three Starbucks and I will visit them. Very rude and disrespectful Elise. Please do better when the next time someone buys a 8 dollar drink and asks for extra sprinkles. :)
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ham & Swiss Croissant
I own a store in the mall the manager today is very rude I asked to buy a gallon of milk as a favor. She refused and was rude about it. When your store was out of ice I gave you a tub full as a neighbor. I guess Starbucks employees don’t believe in being neighborly.
“light ice” lol
Atmosphere: 2
Food: 1
Service: 2
The young cashier lady name Elise was so kind and made our morning experience feel so warm and ready to take the day. I do not write reviews but I wanted to write one here. I’ve never experienced a cashier so nice
Atmosphere: 5
Food: 5
Service: 5
Two days in a row! I coming to Starbucks stonebrier center and the attention was the worst
One off the day the barista was super rude. And the second day I wait almost 20 mins for my online order.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Me and my brother was at the mall he went and purchased a bottled water. It was around 755. I came back in 759 afterwards the young lady was shutting the gate and I asked can I get a bottle water white guy with a beard behind the counter said NO we’re closed. Get it elsewhere ELSEWHERE statement Came from a place of feeling low key racist he looked at me hesitated and stil said No. Never felt so embarrassed and belittled on top of I needed to take my meds Anyhow . Never go to that Starbucks I will be writing corporate also!!!
Service: 1
We were headed out to lunch with my mother-in-law, but first stopped at this little coffee store that was on the way to the restaurant. Each of us bought a coffee drink, everyone had a certain favorite. We went back to the car to sip and be on our way.
Flies are everywhere on food??, worest starbucks i have ever been ?
Atmosphere: 1
Food: 1
Service: 3
The drinks were good, except for the Mocha Cookie Crumble Frappuccino, which was mostly foam, making it difficult for my daughter to drink through a straw. The place was crowded at the time, and we could hardly find seating to enjoy our drinks as a family. In the future, we have decided it would be better to visit another Starbucks location before going to Stonebriar Mall.
Atmosphere: 3
Food: 4
Service: 4
Good to have Starbucks close by.
Atmosphere: 5
Food: 5
Service: 5
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