This is the slowest subway I have ever visited. Today I waited almost 10 minutes with no help because the cashier couldn't even figure out how to process a payment. Everytime I come here it's brand new employees every time. Nobody greeted me or told me to wait just a moment. The food is very subpar here anyways the only thing good about this subway is the location but it will be last visit for me.
Atmosphere: 1
Food: 2
Service: 1
Dawn
The sandwiches and customer service are great
Atmosphere: 5
Food: 5
Service: 5
William Bennett
Carl and Nick are two of the hardest working guys I’ve seen here. Nick is pushing out sandwiches fast and accurately. Carl works his tail off every time I see him. And they still find time to be courteous and funny and kind. I always get amazing service here. I truly appreciate those two and their dedication to what they do!
Atmosphere: 5
Food: 5
Service: 5
Taylor Peterson
I placed an online order for pick up at this location and it will be the last time I do. While it was the lunch rush and I understand that they were a bit backed up, half of them showed no urgency to get the food made. As I walked in there were three dine-in patrons and the rest of us were pick up/doordash orders. For some reason only the manager could handle the register while the older gentleman crept down the line making sandwiches for those dining in-store. Once he finished, he decided to check bread then ran outside to his car leaving the rest of us standing there frustrated. Why not help those waiting for their online orders? I was initially told by the manager that she would make the food in order of how it was printed out. You would think that a persons actual presence would take precedence over the time the ticket was printed but critical thinking skills seem to be a foreign concept nowadays. So I've already been waiting well over 20min for my online order that should have been done before I arrived when I noticed another woman had arrived and was standing behind me. I let her know that I was waiting for an online order and she said she was as well. Okay cool, well the woman that was there before me finally got her food and I'm thinking I'm up next but no, the manager turns and asks the woman who arrived 20min after I did, what her name was then proceeded to make her order. Again, I arrived well before her, also had an online order, yet my order was the last to be made of everyone there...suspiciously prejudice don't you think. Surprisingly, the whole time this was going on a third employee was just hanging out in the back instead of lending a hand and helping this entire cluster of a sandwich making line get through it's orders with some efficiency. Oh well. Won't get my money again.
Atmosphere: 1
Food: 3
Service: 1
Bill Knox
Of over 30 years visiting Subway, this is certainly the worst location I’ve experienced. I wasn’t going to review, but this is the third time visiting this location and it was terrible. Staff is poorly trained, often rude, and unable to provide service. This latest trip, we ended up leaving without food. Staff were unable to get the cash resister to work, and they were clearly not getting support from management. Continued to make sandwiches for customers, but unable to check out. Last trip here, the staff member was sitting on her phone, and visibly upset she had to get up and make a sandwich. We felt unwelcome.
Atmosphere: 1
Food: 2
Service: 1
Glen Hogan
I had 2 Doordash orders to pick up, I got 1 after waiting 15 minutes, then one of the employees had 6 of her family members in there and another had her daughter and gave them priority over my customer, I just sat the for half an hour waiting on 1 item. While all 3 employee's were standing there talking.
Atmosphere: 1
Food: 1
Service: 1
Tammy Pickett
Food was delicious only problem was there was only 1 employee there working and I seen one counting down the register and leaving.
Atmosphere: 5
Food: 5
Service: 3
Lilliana Beller
Took over an hour for an online order that was "ready" literally ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Lamanda Serna
I come to this subway all the time. I loved it. But today was the worst I've ever experienced. There was no greet when we came in. When someone finally came around from the back, she said "are you picking up and order?" Not very polite. We got our sandwiches toasted. But our cheese wasn't even melted. She forgot to put salami on my son sandwhich, so when I asked she jus shoved salami in the sandwich ? The lady at the checkout was leaning all over the counter told me my total as I was looking for a drink...which all of the drinks are low or out. Even the fountain drinks and tea. They have no small or medium cups and no lids for large cups. The straw, sugar and napkin containers are empty. The floor table and chairs are filthy.
This is very disappointing. We love coming here. But today ruined it. We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Dylan Smith
Haven't been to this subway location in a while. But since the new owners i will be returning time and time again. They made me feel welcome and right at home. Mr. Carl took care of us and our daughter. He made sure we had great food and a great experience. This place will absolutely get our buisness. If you've strayed away from subway now is the time to go back. You wont be disappointed. Thank you also to Chutnie. She interacted with my little girl tonight. She definitely didnt have to, but we are forever grateful for good people in the world.
Worst subway ever. There was a woman named michelle working when we went in and she was extremely rude she was working alone and we understood that and were trying to be kind but she was just in a terrible mood and looked like she was on drugs. Deff will not be back to this location!
Joshua Kreager
Best subway in Gainesville, Cute girl working there too!
Atmosphere: 5
Food: 5
Service: 5
Nidhi patel
One of the worst subway ever! The girl working during evening time wasn't putting any toppings on our subway! It's not hard to make a sandwich especially when there is no one at the store! Honestly she was being very racist because of my skin color ?
Atmosphere: 1
Food: 1
Service: 1
Bhagvat bhakta
The green hair girl working there was extremely rude! We went there around 9... an hour before closing. She was throwing attitude because we came in at 9 and she wanted to close early so she can hang out with her friends who were in the store! She kept saying "ughh" everytime we asked for any toppings on our subway! Honestly you guys need to hire employees who actually wanna work!!
This is the slowest subway I have ever visited. Today I waited almost 10 minutes with no help because the cashier couldn't even figure out how to process a payment. Everytime I come here it's brand new employees every time. Nobody greeted me or told me to wait just a moment. The food is very subpar here anyways the only thing good about this subway is the location but it will be last visit for me.
Atmosphere: 1
Food: 2
Service: 1
The sandwiches and customer service are great
Atmosphere: 5
Food: 5
Service: 5
Carl and Nick are two of the hardest working guys I’ve seen here. Nick is pushing out sandwiches fast and accurately. Carl works his tail off every time I see him. And they still find time to be courteous and funny and kind. I always get amazing service here. I truly appreciate those two and their dedication to what they do!
Atmosphere: 5
Food: 5
Service: 5
I placed an online order for pick up at this location and it will be the last time I do. While it was the lunch rush and I understand that they were a bit backed up, half of them showed no urgency to get the food made. As I walked in there were three dine-in patrons and the rest of us were pick up/doordash orders. For some reason only the manager could handle the register while the older gentleman crept down the line making sandwiches for those dining in-store. Once he finished, he decided to check bread then ran outside to his car leaving the rest of us standing there frustrated. Why not help those waiting for their online orders? I was initially told by the manager that she would make the food in order of how it was printed out. You would think that a persons actual presence would take precedence over the time the ticket was printed but critical thinking skills seem to be a foreign concept nowadays. So I've already been waiting well over 20min for my online order that should have been done before I arrived when I noticed another woman had arrived and was standing behind me. I let her know that I was waiting for an online order and she said she was as well. Okay cool, well the woman that was there before me finally got her food and I'm thinking I'm up next but no, the manager turns and asks the woman who arrived 20min after I did, what her name was then proceeded to make her order. Again, I arrived well before her, also had an online order, yet my order was the last to be made of everyone there...suspiciously prejudice don't you think. Surprisingly, the whole time this was going on a third employee was just hanging out in the back instead of lending a hand and helping this entire cluster of a sandwich making line get through it's orders with some efficiency. Oh well. Won't get my money again.
Atmosphere: 1
Food: 3
Service: 1
Of over 30 years visiting Subway, this is certainly the worst location I’ve experienced. I wasn’t going to review, but this is the third time visiting this location and it was terrible. Staff is poorly trained, often rude, and unable to provide service. This latest trip, we ended up leaving without food. Staff were unable to get the cash resister to work, and they were clearly not getting support from management. Continued to make sandwiches for customers, but unable to check out. Last trip here, the staff member was sitting on her phone, and visibly upset she had to get up and make a sandwich. We felt unwelcome.
Atmosphere: 1
Food: 2
Service: 1
I had 2 Doordash orders to pick up, I got 1 after waiting 15 minutes, then one of the employees had 6 of her family members in there and another had her daughter and gave them priority over my customer, I just sat the for half an hour waiting on 1 item. While all 3 employee's were standing there talking.
Atmosphere: 1
Food: 1
Service: 1
Food was delicious only problem was there was only 1 employee there working and I seen one counting down the register and leaving.
Atmosphere: 5
Food: 5
Service: 3
Took over an hour for an online order that was "ready" literally ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I come to this subway all the time. I loved it. But today was the worst I've ever experienced.
There was no greet when we came in. When someone finally came around from the back, she said "are you picking up and order?" Not very polite.
We got our sandwiches toasted. But our cheese wasn't even melted. She forgot to put salami on my son sandwhich, so when I asked she jus shoved salami in the sandwich ?
The lady at the checkout was leaning all over the counter told me my total as I was looking for a drink...which all of the drinks are low or out. Even the fountain drinks and tea. They have no small or medium cups and no lids for large cups.
The straw, sugar and napkin containers are empty. The floor table and chairs are filthy.
This is very disappointing. We love coming here. But today ruined it. We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Haven't been to this subway location in a while. But since the new owners i will be returning time and time again. They made me feel welcome and right at home. Mr. Carl took care of us and our daughter. He made sure we had great food and a great experience. This place will absolutely get our buisness. If you've strayed away from subway now is the time to go back. You wont be disappointed. Thank you also to Chutnie. She interacted with my little girl tonight. She definitely didnt have to, but we are forever grateful for good people in the world.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Cookies, Chocolate Chip Cookie, All-Pro Sweet Onion Chicken Teriyaki
Restaurantji Recommends
Worst subway ever. There was a woman named michelle working when we went in and she was extremely rude she was working alone and we understood that and were trying to be kind but she was just in a terrible mood and looked like she was on drugs. Deff will not be back to this location!
Best subway in Gainesville, Cute girl working there too!
Atmosphere: 5
Food: 5
Service: 5
One of the worst subway ever! The girl working during evening time wasn't putting any toppings on our subway! It's not hard to make a sandwich especially when there is no one at the store! Honestly she was being very racist because of my skin color ?
Atmosphere: 1
Food: 1
Service: 1
The green hair girl working there was extremely rude! We went there around 9... an hour before closing. She was throwing attitude because we came in at 9 and she wanted to close early so she can hang out with her friends who were in the store! She kept saying "ughh" everytime we asked for any toppings on our subway! Honestly you guys need to hire employees who actually wanna work!!
Atmosphere: 1
Food: 1
Service: 1
Great Meal To
Atmosphere: 5
Food: 5
Service: 5
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