On The Border Mexican Grill & Cantina

1350 Northwest Hwy, Garland
(972) 865-7988

Recent Reviews

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Lori Cooper

I asked for no salt on my chips... Short waiting time for fresh, hot chips without salt! 😋❤️

Atmosphere: 5

Food: 5

Service: 5

ernest robbins

Can you say Ghost Town. Need I say more.

Atmosphere: 1

Food: 2

Service: 2

Frances Bradford

bring back the red sauce not a fan of warn brown one

Recommended dishes: Enchilada Border Meal

Jerry Dealey

Since Papas (Papasitos) bought the chain (summer 2025), everything has gone downhill. Chips are soggy, salsa lousy, and portions have greatly reduced to save money.

I was a regular customer for years, but will not be going back.

Atmosphere: 3

Food: 1

Service: 2

Stephen Doherty

12/13/2025 - This is no longer On the Border. The food is nothing like it was that made us come back over and over. It is not good - The rice was half cooked and crunchy! The server said it was hit or miss on whether or not it was cooked! Pitiful! This location has been slipping in service since before 2020. Now service is very slow, mistakes on orders and the food has been served cold over the last year or two.

Atmosphere: 3

Food: 1

Service: 1

Brandi Carpenter

We had the steak and shrimp fajitas. The steak and the tortillas were edible... the shrimp, beans, and rice tasted like it came directly out of an old plastic bag from Walmart, especially the shrimp. Ick. My husband said it was fine but also didn't eat the beans and rice and is... pretty oblivious to tastes and smells.

All in all, it tastes and feels like bankruptcy. I dont think ill be going back.

Atmosphere: 3

Food: 1

Service: 2

Jewls4660

Restaurant was empty when we walked in with maybe two people at the bar. There was a sewer smell throughout. Food was okay but our margaritas were extremely sour as if the rind off the limes were blended in and we just couldn’t even drink them.

Atmosphere: 2

Food: 3

Service: 3

Sheila Faske

In town for a meeting and it was so good with fast service we went back the second day.

Atmosphere: 5

Food: 5

Service: 5

amy elgin

Waitress attempted to charge us (two people) for four meals. I brought it to her attention and she was already aware. I snapped and said so you knew the check was wrong and you still brought it to us? She apologized but If she knew the check was wrong and she still gave it to us, lets me know all I need know.

Atmosphere: 1

Food: 3

Service: 1

J. McDonut

I am a long time customer. Actually would visit weekly. Since the chain was purchased by this new company I have hated everything about it. The chips and salsa are terrible. The salsa comes out hot and the chips taste gross along with being very thin. The rice has new ingredients that makes it taste cheap and awful and the beans have the same issue. The chicken for the south west chicken tacos tastes both under cooked and wrong. Everything is wrong. I've gone from going weekly to never. Change it back

Atmosphere: 4

Food: 1

Service: 5

Michaela Longoria

It was new to us as all the ones we used to frequent have now closed down. We stopped by and had a small lunch date together and it was great! Waiter was so wonderful,.food was affordable and yummy

Atmosphere: 5

Food: 5

Service: 5

C.C. Carson

Don’t take away our Salsa !

Atmosphere: 3

Food: 3

Service: 4

Dallas Window Tint

Love OTB, the best salsa in the world, so OTB was bought out and they changed the salad, beans, rice, but mainly the salsa, so sad, not the same at all!!! Don't like it at all, and if you're no longer ITB with there recipes, than change the name, your not OTB anymore, terrible 😔 I won't be back

David Schultz

Went in shortly after opening on a Tuesday. Server was a nice guy, but other than that poor experience. First up, didn’t help we received a dirty appetizer plate with stuck on gunk from someone else’s meal. Food really sucked from starter to entrees. We ordered the sampler appetizer, tortilla soup and taco salad, Barely touched all 3, pretty nasty stuff from consistency to flavor. If you told me everything was from a can or reheated in a microwave I’d believe it. It’s a chain restaurant, so maybe we got the kitchen staff that decided to give up, who knows. Waiter noticed we didn’t like our food and offered to replace it, but we were just too grossed out to give anything another shot.
The ambiance didn’t help either. Location seems to be transient’s favorite restroom stop. Foot traffic by our table was random people roaming in from outside just to do whatever in the bathroom. Freaked us out. We couldn’t get our check fast enough. Hostess did give my wife a card for a free bowl of cheese when we were leaving as an apology, but definitely won’t visit this location again.

Atmosphere: 1

Food: 1

Service: 5

Dae Love

I love the atmosphere here and my server kaitlynn was very nice and polite making sure all my needs were met.

Atmosphere: 5

Food: 5

Service: 5

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On The Border Mexican Grill & Cantina

1350 Northwest Hwy, Garland, TX 75041
(972) 865-7988