Popeyes Louisiana Kitchen
1436 Belt Line Rd, Garland
(972) 530-4611
Recent Reviews
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Dayanara is amazing. Great customer service
Atmosphere: 5
Food: 5
Service: 5
My husband is deaf and was trying to pick up an order through door dash. She was extremely rude and obnoxious. She needs to learn not to have an attitude to someone who has disability.
Service: 1
Great staff and fresh food!!
Atmosphere: 5
Food: 5
Service: 5
I order 5 combo special Tuesday and they give me total 9 piece
And I say no wing tip and they give me 2 of them
I’m being order ever week but they disappoint me
Atmosphere: 1
Food: 1
Service: 1
Great service! The manager on duty was very nice.
The fod was wonderful
Atmosphere: 5
Food: 5
Service: 5
I went out with my family to have a nice lunch at Popeyes. However, we ordered online and we waited for more than an hour to receive our food. When we received it, it was already cooling down and even after that, the app said that the order wasn’t ready. Please fix your app. We also saw many other orders piling up in the pick up section. I don’t think people have time to wait more than an hour to get their food in Popeyes. There were also a lot of spiders near our table. We just had to suck it up and eat our food.
Atmosphere: 2
Food: 3
Service: 1
I order the family meal the fries where thrown in the brown bag did not give the mash potatoes and only got 1 biscuit the chicken was fried too hard, will never return there again
Atmosphere: 1
Food: 1
Service: 1
I ordered their special 12 for $12 to be delivered. I ordered all 12 tenders blackened. I got the notice the order had been picked up and would be delivered at 8:45. I live in a 55+ secured apartment building, 200 apartments. I wrote out detailed delivery instructions including the
Code to enter. The driver asks for the code, so I gave it to him (again), still no delivery. Then he says he can’t find my apt., so I text him the detailed instructions (again). Finally at 9:10 he shows up. The food is cold, I start to divide the order in half and there are only 9 tenders, NOT 12 for two people. So I looked up the Popeyes phone number and called over 15 times up until closing and get a busy signal. I am pissed…
Food: 1
Service: 1
I feel ashamed to even have to leave a star on this review. The service I got was horrible from the beginning the Spanish lady that took my order didn’t even want to take my order and when I got to the window I had to wait there for 30 mins for some chicken and on top of that she couldn’t even apologize for the wait all she did was give me my order and closed the window. I will never be going to this Popeyes location ever again I hope this problem get fixed so it won’t happen to anyone again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I waited more than 15mins in the car for my order and they brought out the food with no type of manners no sorry for the wait worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Great store
Atmosphere: 5
Food: 5
Service: 5
everytime i ask for no gravy in my mash potatoes they still put it fix it now or else im suing
Atmosphere: 1
Food: 1
Service: 1
Quality A1
Atmosphere: 5
Food: 5
Service: 5
We have been customers at this location for years. The food at this location has gotten worse over the past year. The family meal I purchased yesterday had pieces of extremely overcooked chicken in it, so today I took it back to get a refund. After standing at the counter for almost 5 minutes with employees ignoring me, I finally asked for a manager. The manager, Martha, refused to refund my money, and offered to replace the chicken. I'll never eat at this location again. And did not want more overcooked, burnt chicken. Everything about this location is horrible. From the food to management, and especially their customer service. Popeyes lost a long time customer today.
Atmosphere: 1
Food: 1
Service: 1
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