They’re always forgetting something in the order everytime I go in there, they’re talking loud and cussing and very unprofessional and overly salt the fries to where you can’t even eat them.
William “Dizzified.” Dizzy
I'm a Texan Though and Though but Wataberger is way better than Mickey Dee's it was tasty and very good 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Texas Made Portraits
Terrible. Slow. Fries always cold. It's as if they always make the fries before everything else ? Where's the common sense in that. Never been to a slower fast food establishment . Today was my last straw.
Atmosphere: 1
Food: 1
Service: 1
Unknowinglytwo Unknowinglytwo
The young lady at the window was rude! Unfriendly and did not communicate at all. Fyi. This was my 1st. and last visit here. I will not spend my funds anywhere that does not try to be kind to their customers.
Atmosphere: 4
Food: 5
Service: 1
Chad Ray
Great food and staff
Atmosphere: 4
Food: 5
Service: 5
Rubi Thompson
The staff at this location are very friendly and helpful despite being constantly busy!!!
Atmosphere: 4
Food: 5
Service: 5
Tyler Talley
We all know Whataburger is slow, but if there was an award for slowest or the slow Whataburger this one would win. When I asked how soon I could expect my very basic order of a honey butter chicken biscuits after already waiting 20 minutes, I was told “no less than 3 minutes”. I didn’t even care to argue and simply thanked him, but this place is awful.
Atmosphere: 1
Food: 2
Service: 1
Alyssia Trimble
This is the closest location for us and we've continued to order here for years for convenience only. We are constantly disappointed and swear never again. Today was the final straw. We've never posted about the CHRONIC inaccurate orders, cold food, terrible customer service, poor attitudes and extremely long wait times even when you've pre-ordered online. We're all human and everyone is going to mess up every now and again, we've shown them grace time and time again after coming home with the wrong drink(s), missing items, inaccurate items on burgers, cold food, half filled boxes of fries, no straws, no condiments that were requested, or spicy ketchup that was not requested that gets thrown away EVERY time we get home, such a waste by not listening or reading. I'm sure most of us have been in the industry at one point in our lives, which is why I don't understand how this place can mess up orders 90% of the time. It's not even large orders! It's 2 or 3 combo meals for our family of 3. We've tried ordering online thinking maybe it's just a miscommunication because of the speaker so close to the highway but that makes no difference whatsoever even when we order online and it's printed out in black and white they still manage to mess it up every single time & we wait even longer for the order to be ready! Today for example, ordered sweet tea, recieved unsweet, ordered 1 burger with cheese only, it was loaded, paid for a large onion ring, recieved a medium. This is just one day of many days of inaccurate orders like this one. I know we have much bigger problems in the world but I'm finally putting this out there for anyone who owns that establishment or works at that establishment who may really need to keep their job. I know we're not the only local family with chronic issues that will stop spending our money at this location. I do you see some folks on here who have had good experiences with this location and we have too. But after going here monthly from many many years I have to say we've had more poor experiences than good. Local, repeat customers help your business prosper and it's too bad we just can't do it anymore. Prayers that your business can thrive without your repeat customers 🙏
Atmosphere: 1
Food: 1
Service: 1
Lucas Winslow
Terrible service and your order will be wrong. Worst Whataburger I’ve ever been to
Went to drive through, you always have to repeat the order due to the highway noise. They are rude and slow. The lady at the window always has an attitude.
Atmosphere: 1
Food: 5
Service: 1
Randy Gonzales
Burger was good but the fryers were old.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Hamburger, French Fries, Whataburger
Rogelio R
Worst customer service.
D Rachel Floran PhD MBA MA LPC-S
The service was slow but they were friendly
Atmosphere: 4
Food: 4
Service: 3
Kim Duke
Their Dr Pepper Blackberry shake is great! I really appreciate the kindness from everyone there! An I love that people still take the time to wish you a blessed day! A+ in my book!
Consistent and great service
Atmosphere: 5
Food: 5
Service: 5
They’re always forgetting something in the order everytime I go in there, they’re talking loud and cussing and very unprofessional and overly salt the fries to where you can’t even eat them.
I'm a Texan Though and Though but Wataberger is way better than Mickey Dee's it was tasty and very good 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Terrible. Slow. Fries always cold. It's as if they always make the fries before everything else ? Where's the common sense in that. Never been to a slower fast food establishment . Today was my last straw.
Atmosphere: 1
Food: 1
Service: 1
The young lady at the window was rude! Unfriendly and did not communicate at all. Fyi. This was my 1st. and last visit here. I will not spend my funds anywhere that does not try to be kind to their customers.
Atmosphere: 4
Food: 5
Service: 1
Great food and staff
Atmosphere: 4
Food: 5
Service: 5
The staff at this location are very friendly and helpful despite being constantly busy!!!
Atmosphere: 4
Food: 5
Service: 5
We all know Whataburger is slow, but if there was an award for slowest or the slow Whataburger this one would win. When I asked how soon I could expect my very basic order of a honey butter chicken biscuits after already waiting 20 minutes, I was told “no less than 3 minutes”. I didn’t even care to argue and simply thanked him, but this place is awful.
Atmosphere: 1
Food: 2
Service: 1
This is the closest location for us and we've continued to order here for years for convenience only. We are constantly disappointed and swear never again. Today was the final straw. We've never posted about the CHRONIC inaccurate orders, cold food, terrible customer service, poor attitudes and extremely long wait times even when you've pre-ordered online. We're all human and everyone is going to mess up every now and again, we've shown them grace time and time again after coming home with the wrong drink(s), missing items, inaccurate items on burgers, cold food, half filled boxes of fries, no straws, no condiments that were requested, or spicy ketchup that was not requested that gets thrown away EVERY time we get home, such a waste by not listening or reading. I'm sure most of us have been in the industry at one point in our lives, which is why I don't understand how this place can mess up orders 90% of the time. It's not even large orders! It's 2 or 3 combo meals for our family of 3. We've tried ordering online thinking maybe it's just a miscommunication because of the speaker so close to the highway but that makes no difference whatsoever even when we order online and it's printed out in black and white they still manage to mess it up every single time & we wait even longer for the order to be ready! Today for example, ordered sweet tea, recieved unsweet, ordered 1 burger with cheese only, it was loaded, paid for a large onion ring, recieved a medium. This is just one day of many days of inaccurate orders like this one. I know we have much bigger problems in the world but I'm finally putting this out there for anyone who owns that establishment or works at that establishment who may really need to keep their job. I know we're not the only local family with chronic issues that will stop spending our money at this location. I do you see some folks on here who have had good experiences with this location and we have too. But after going here monthly from many many years I have to say we've had more poor experiences than good. Local, repeat customers help your business prosper and it's too bad we just can't do it anymore. Prayers that your business can thrive without your repeat customers 🙏
Atmosphere: 1
Food: 1
Service: 1
Terrible service and your order will be wrong. Worst Whataburger I’ve ever been to
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Went to drive through, you always have to repeat the order due to the highway noise. They are rude and slow. The lady at the window always has an attitude.
Atmosphere: 1
Food: 5
Service: 1
Burger was good but the fryers were old.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Hamburger, French Fries, Whataburger
Worst customer service.
The service was slow but they were friendly
Atmosphere: 4
Food: 4
Service: 3
Their Dr Pepper Blackberry shake is great! I really appreciate the kindness from everyone there! An I love that people still take the time to wish you a blessed day! A+ in my book!
Atmosphere: 5
Food: 5
Service: 5
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