Chipotle Mexican Grill
900 N Austin Ave, Georgetown
(512) 868-0941
Recent Reviews
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Food was ok at best everything tasted cold. There food area was absolutely disgusting no one looked like they even tried to keep it clean. Service from the employees was very good though .
Atmosphere: 1
Food: 1
Service: 5
No clean tables. The trash is overflowing and the floor is filthy. Chips were stale. Needs better management.
Atmosphere: 2
Food: 4
Service: 2
Understaffed and pretty dirty. No clean tables and the prep table was a disaster
Atmosphere: 3
Food: 5
Service: 3
Like your hot food cold? Well then eat at this Chipotle - day or night. You can always get a lukewarm meal here - they won’t tell you that something isn’t working, they will just let you order as normal and discover it when you take your first bite. 3rd time over 2 years that I have received cold food - one time they didn’t even pretend to heat up the tortilla for a burrito, but I didn’t catch on until we got our food home. Anyway, if you like to gamble, you can do it here.
Atmosphere: 3
Food: 1
Service: 3
Google is being really strict with what I can say apparently so I'll keep it PG5. I paid $53 for a doordash order (fees included in the total), and they forget the steak in the burrito. Was offered a $5 credit. Waste of my money and time just writing this review. Only giving two stars because the ladies bowl was okay. Add this to the list of places I won't be patronizing anymore. Do better.
Atmosphere: 1
Food: 2
Service: 1
This is the worst run chipotle location out of a long list of the ones we have visited and previously frequented. They consistently mess up fairly simple to go orders, and don’t provide full portions on a fairly regular basis and have left items off on several occasions. Honestly, can’t remember the last time they got an order correct.
Wait times are hit or miss, I’ve stood waiting with about 10 other people who placed to go orders with basically no employee acknowledgement or urgency. Cleanliness is questionable, see other reviews.
Today took the cake, we placed a pickup order, both of our meals came with 2 tacos, guess they assumed we wouldn’t check until we got home—who cares if we’re happy customers at that point, right? After going back in and (politely) asking for them to make it right, employee gave sass when they brought out the additional tacos.
Something needs to be done at this location. There’s not another one near us, so I guess we just won’t be very regular chipotle customers going forward.
Atmosphere: 2
Food: 2
Service: 1
Rude service! AND there’s a picture of guacamole on the carne asada but it doesn’t say anything about it being extra cost. You find that out at checkout! Even the salsa is extra!
Atmosphere: 2
Food: 2
Service: 1
Pick up order was over 30 minutes late.
Long lines and disorganized
Atmosphere: 2
Food: 3
Service: 3
For the first time in few years have I had a burrito which is not skinny and extra portion actually had extra . Taste was also good. Will recommend and return here.
Atmosphere: 5
Food: 5
Service: 5
35 min on the line plus incomplete menu!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rest room had no soap need to be cleaned
Atmosphere: 4
Food: 4
Service: 4
Carna asada was horrible. Tough and barely warm. Worst I've ever had. The place looked nasty especially behind the counter as well as the seating area. This place needs to be inspected. Never go there again..
Atmosphere: 2
Food: 1
Service: 2
This place is dirty. Bunch of young guys hustling but not attention to food safety or sanitation.
Atmosphere: 1
Food: 3
Service: 1
The workers need to be more mindful with how they handle the food. Using the same gloves to handle the cash register, touch their face and clothing and then going back to prepare the food with the same gloves is unsanitary and can spread germs into the food.
Atmosphere: 3
Food: 2
Service: 2
Usually I have no problems with this location however I am completely grossed out tonight after finding the produce sticker for the avocado mixed into my guacamole. This is so unacceptable and unsanitary. Not sure I’ll be visiting this location again. Do better Chipotle.
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