Pizza Hut
928 N Austin Ave, Georgetown
(512) 863-9556
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my wings were raw and the manager said they weren’t so just gotta prove my point bc this is disgusting 🤢
Dined in today at this location and man it was perfect! I love the nostalgia of the old Pizza Hut look and it did not disappoint. Nice and clean inside even though there were a lot of tables of kids around. Service was fantastic, Paul and who I assume was the manager were super attentive despite the busyness and checked on us when needed.
It was really nice seeing a manager (I assume) actually working and helping the employees and the food was fresh and delicious. Thanks y’all!
Kid-friendliness: It has a little kid area with small tables and a tv with kids shows playing
Atmosphere: 5
Food: 5
Service: 5
Food was okay but the assistant manager was an absolute horror to deal with. She obviously doesn’t wanna work here with how blatantly rude and disrespectful she is towards not just the customers, but her own employees.
Do better Tasha.
Atmosphere: 1
Food: 3
Service: 1
Update: reached out on email as response requested on this review. No one has responded to that email, very disappointing.
Bathroom was disgusting. Didn't want to use it at all. Pizza quality was not good. Extremely greasy to where the pizza was just floppy and soaked with grease. Kids pizza was better than the large pizza we ordered. Definitely not worth the price. Service was good we liked the look of the restaurant.
Kid-friendliness: Super affordable kids pizza when dining in. Had small kids area which is nice.
Atmosphere: 2
Food: 2
Service: 4
Very dirty bathrooms, the place looks like it lacks cleanliness, the person who served us was friendly, hence the star.
I wanted to dine in. We called and asked till when will the dine in be open they said till 10
We reached almost till 8:45 ish to 9. They told us it's closed. But we told them of our phone call. Then on it was all downhill. We should have decided to not eat that day. Our super supreme pizza had two toppings which were mostly there. Mushrooms and sausage. Garlic cheese bread was just cheese bread. Our wings had too much salt. We barely ate one pizza and packed rest and left. The guy who had to service us instead of the server whose shift ended just as we entered. He tried his level best. But he had to do too many things alone rest all just gawked around him. There is a reason dineins are disappearing. The people just don't want to serve anymore. Very disappointing when you drive 25 mins to go somewhere and end up bring treated worse then a pickup order.
Atmosphere: 1
Food: 1
Service: 1
I love pizza hut pizza. I love the toy area they have for my son and hus friends. The service is a hit or miss but your dinning at a pizza hut not a five star restaurant. It works for me!
Atmosphere: 5
Food: 5
Service: 4
The service was really quick and the food was amazing as always and Jocelyn the manger was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
I stopped by this location because my toddler had to use the restroom. However, all the rude female employee kept asking was whether we had an online order and REFUSED to allow us to use the bathroom or even enter the restaurant, even after explaining that I had potty-training a toddler. Meanwhile, a male employee just kept cackling in the background, and I assume he found this interaction hilarious.
All I can say is that kindness goes a long way. I would have happily purchased dinner for my girls and me if the customer service had been better (or even existed). It was already close to dinner time, and my kids love pizza. However, I will never spend money at this establishment again after this experience.
Atmosphere: 1
Service: 1
No discernable sauce after ordering extra sauce, two times in a row
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Had to reheat the pizza to get it done enough for us.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza
Lacey is the best! She is so sweet and kind! She is also really hard-working and apologetic for mistakes that I could tell weren't hers. She is new, but I really hope she stays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Chicken Wings Parmesan Cheese, Pizza Rolls, Breadsticks, Marinara, Stuffed Rolls, Salad Bar, Buffalo Chicken Pizza, Garlic Bread, Garden Side Salad - Creamy Italian, Garlic, Fries, Cheese Pizza, Tavern Double Pepperoni Pizza, Pizza, Personal Pan Pizza, Personal Pan - Sausage, Cheese Sticks, Boneless Wings
Make a better quality pizza and more than one person available at th register. The lady with glasses had me waiting 10 minutes just to ring my order. And that is because I asked for the 2nd tome
The service and food were great up to around the middle of this year, 2024. I noticed the quality began falling off and haven't been since August. Gave them another chance this past Sunday, November 24rh around 5pn. I won't be back here for another year after this last experience. Toʻ many other quality pizza places nearby
Atmosphere: 3
Food: 3
Service: 3
Waitress was really nice and kept checking to see what we needed. They had great specials! Food was really good! I haven't been to a dine in Pizza Hut in many many years. It was cool to show the kids what they all used to be. Too bad they don't have the lunch buffet!
Atmosphere: 5
Food: 5
Service: 5
To the team on 12/8/24
Great job! Pizza was amazing!
Wife and I have noticed that the last few times we have order in recent months, all of our orders have been perfect.
Food: 5
Recommended dishes: Pizza
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