My friend and I just finished eating here and while the food was good, the fact that the manager verbally berated and yelled at his employees in the area in between the drink fountain and the pick counter was beyond disappointing, unprofessional, and disrespectful. (In front of everyone) He stated “this is my store and I will decrease your pay if you aren’t able to keep up my standards or I will fire you” he went on to tell them how poorly the are performing and that there is a line of people wanting to work there. He also yelled at telling them “I know I haven’t trained you but you should be better.” The fact that the manager spoke in such a toxic manner and created a hostile work environment completely ruined the meal. When we wanted to speak to the manager he walked away and just shook his head and said no. When we ask to speak to him he refused to come out and the employee stated he didn’t want to speak to us instead he hid in his office like a coward. The manager isn’t a manager or a leader at all instead a child throwing a temper tantrum.
We wont be back and we will be sure other will stay away.
Atmosphere: 1
Food: 3
Service: 1
Chase Carmody
Ordered $150 worth of sandwiches and a couple sides. Any guesses what wasn't in the bag??? Sandwiches..... Hire better people.
Atmosphere: 1
Food: 1
Service: 1
Joseph Kenner
Great sandwiches as always.
Jack Hoover
One time, No Avocado on the Avocado Turkey sandwich. Another, no jalapeno bread on the Fiesta chicken sandwich; long delay to take order when no one else in line, only 1 car in front and staff visiting rather than working when at the window. Just typical examples. Unfortunately, not up to the quality of most Schlotzsky's and the only one in Granbury.
Atmosphere: 2
Food: 2
Service: 2
Marcy Gilbreath
My favorite sandwich for lunch!
Atmosphere: 5
Food: 5
Service: 5
Sri C
Noah is really the reason for the 5 stars rating. He went out of his way to make sure the order was done right for a bit of a detailed order. (As we were pure vegetarians, he also made sure everything was cleaned). Great customer service, Noah!
Atmosphere: 5
Food: 5
Service: 5
Vickie S
Good fast food
Atmosphere: 3
Food: 4
Service: 4
Jill Eliason
Very fresh and helpful
Urmisnshne
Amazing gluten free sandwiches! Bread is soft and they can make any sandwich into a gluten free! Love it!
I was greeted by Joe at the front with a smile. He answered my questions and was passionate about his job.
I ordered the chicken flatbread with 🥑 ..The Chef, Nickson knocked it out of the park SON!! The best fast food in town...hands down. Everything was super fresh and Nickson himself delivered my meal to my table with extra napkins. Homie Nickson is a growing LEGEND!!! BOOOOM! (That's the sound when Nickson knocks it out the park)! Come get uou some BOOOM!
Atmosphere: 5
Food: 5
Service: 5
William Withrow
All employees show disdain when someone walks up to counter. Took about 5 minutes before acknowledged my presence. Sold me a drink without telling me ice machine not working. When I or other customers approached counter to ask for ice from the drive through, manager seemed disturbed. While there, a sweet woman tried to get a spoon for her soup and was totally ignored at the counter until another male customer intervened more aggressively for her. Complete disregard for customers. They should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Nathan Green
Sweet tea tasted like funk
Atmosphere: 2
Food: 2
Service: 3
S Steph
We tried Schlotskys for the first time and had a great experience. Sandwiches were delicious and stacked high! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
K Dorey
I know your not that intelligent after all you work at Schlotskys but you'd think you could follow a list of what goes on a salade. There is always something missing. This time no pecans. Im surprised your still in business. And when we check to see if its all there she gets offensive. It's been a year since I stopped going because of this but I really felt like a salade...nothings changed. It's always missing chicken, ot nuts, or the garlic bread or the dressing...terrible
My friend and I just finished eating here and while the food was good, the fact that the manager verbally berated and yelled at his employees in the area in between the drink fountain and the pick counter was beyond disappointing, unprofessional, and disrespectful. (In front of everyone) He stated “this is my store and I will decrease your pay if you aren’t able to keep up my standards or I will fire you” he went on to tell them how poorly the are performing and that there is a line of people wanting to work there. He also yelled at telling them “I know I haven’t trained you but you should be better.” The fact that the manager spoke in such a toxic manner and created a hostile work environment completely ruined the meal. When we wanted to speak to the manager he walked away and just shook his head and said no. When we ask to speak to him he refused to come out and the employee stated he didn’t want to speak to us instead he hid in his office like a coward. The manager isn’t a manager or a leader at all instead a child throwing a temper tantrum.
We wont be back and we will be sure other will stay away.
Atmosphere: 1
Food: 3
Service: 1
Ordered $150 worth of sandwiches and a couple sides. Any guesses what wasn't in the bag??? Sandwiches..... Hire better people.
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches as always.
One time, No Avocado on the Avocado Turkey sandwich. Another, no jalapeno bread on the Fiesta chicken sandwich; long delay to take order when no one else in line, only 1 car in front and staff visiting rather than working when at the window. Just typical examples. Unfortunately, not up to the quality of most Schlotzsky's and the only one in Granbury.
Atmosphere: 2
Food: 2
Service: 2
My favorite sandwich for lunch!
Atmosphere: 5
Food: 5
Service: 5
Noah is really the reason for the 5 stars rating. He went out of his way to make sure the order was done right for a bit of a detailed order. (As we were pure vegetarians, he also made sure everything was cleaned).
Great customer service, Noah!
Atmosphere: 5
Food: 5
Service: 5
Good fast food
Atmosphere: 3
Food: 4
Service: 4
Very fresh and helpful
Amazing gluten free sandwiches! Bread is soft and they can make any sandwich into a gluten free!
Love it!
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was greeted by Joe at the front with a smile. He answered my questions and was passionate about his job.
I ordered the chicken flatbread with 🥑 ..The Chef, Nickson knocked it out of the park SON!! The best fast food in town...hands down. Everything was super fresh and Nickson himself delivered my meal to my table with extra napkins. Homie Nickson is a growing LEGEND!!! BOOOOM! (That's the sound when Nickson knocks it out the park)! Come get uou some BOOOM!
Atmosphere: 5
Food: 5
Service: 5
All employees show disdain when someone walks up to counter. Took about 5 minutes before acknowledged my presence. Sold me a drink without telling me ice machine not working. When I or other customers approached counter to ask for ice from the drive through, manager seemed disturbed. While there, a sweet woman tried to get a spoon for her soup and was totally ignored at the counter until another male customer intervened more aggressively for her. Complete disregard for customers. They should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Sweet tea tasted like funk
Atmosphere: 2
Food: 2
Service: 3
We tried Schlotskys for the first time and had a great experience. Sandwiches were delicious and stacked high! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
I know your not that intelligent after all you work at Schlotskys but you'd think you could follow a list of what goes on a salade. There is always something missing. This time no pecans. Im surprised your still in business. And when we check to see if its all there she gets offensive. It's been a year since I stopped going because of this but I really felt like a salade...nothings changed. It's always missing chicken, ot nuts, or the garlic bread or the dressing...terrible
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