Pho Duc Grand Prairie

“I had an amazing experience here. The food was fresh, flavorful, and came out quickly. The staff (Eric) were friendly and attentive without being overbearing. The restaurant was clean and had a comfortable vibe. Highly recommend trying this spot if you want good food and great service!”

Atmosphere: 5

Food: 5

Service: 5

The food was great, and Tom was very attentive and made sure we know everything we need to know about our items. Would definitely come back again.

Atmosphere: 4

Food: 5

Service: 5

The food was absolutely amazing but very disappointed I’m having to fly back home later today with a pocket full of Kleenex. Our server had been sneezing the entire time we were there and I didn’t notice until my wife mentioned it right before we left because she knows I would have otherwise left. No establishment should allow employees to serve customers if they’re sick especially in a food establishment. Haven’t been sick all year and now it starts because of our visit to Pho Duc. Very disappointed and upset I had to pay $100 for 2 people and bring back home a cold/flu or whatever he had.

Atmosphere: 1

Food: 5

Service: 1

Eric was amazing and treated with the best hospitality. Service was amazing and is the reason why I keep on coming back.

Atmosphere: 5

Food: 5

Service: 5

Not 100% sure if Is Tod or Tom but maaaaaan I tell you he’s one of the best servers I had meet in a while super friendly I took my family there yesterday and he made sure we are going back didn’t even write the order down and got everything perfect and on point I definitely recommend this sport for sure

Atmosphere: 5

Food: 5

Service: 5

I like this place for better cuts of meat than pho. 57 there meatballs to me taste better love the option of adding the short rib but less soup
than pho 57 and not saying the service is bad but pho 57 makes me feel welcomed and good service from start to finish

Atmosphere: 3

Food: 5

Service: 3

When I first walked in I didn’t have very high expectations. But sure enough my drink came really quick. I had also ordered the Lo-mein. Which came really quick too. But OMG that first bite was heaven! The food was not only good but the service was amazing Our waiter also came very quick to check on us. Overall I enjoyed the time that I was there! WILL DEFINITELY BE RETURNING!

Atmosphere: 5

Food: 5

Service: 5

Great food, nice portions. Haven’t had everything, but I’m sure you couldn’t go wrong.

Atmosphere: 5

Food: 5

Service: 5

Food was not that good.

Atmosphere: 2

Food: 2

Service: 2

Just delicious ❤️
Ox tail pho
Korean BBQ ribs

Atmosphere: 5

Food: 5

Service: 5

Pho is very flavorful, tender flanks, rich soupbase.

Atmosphere: 5

Food: 5

Service: 5

Fair price, bun bo is very spicy, a lot of meats and flanks. Would come again!

Atmosphere: 5

Food: 5

Service: 5

Wow! This little spot is out of this world! I have been coming here for a while now and I just love it here. From the customer service to the atmosphere this has to be best pho place in the neighborhood, the most amazing service and the food is delicious. This place has become my little cozy hangout spot when I’m not feeling my best, I come treat myself to a home cooked meal always makes me feel better . The atmosphere is very peaceful and laid back and the food never disappoints. Eric and Tom and others are always very friendly and more than happy to help very kind people if I could give 100 stars I could this place deserves the buzz for sure . Thank you for always taking great care of me .

Atmosphere: 5

Food: 5

Service: 5

My friend and I recently tried this place after she saw some good reviews on social media recommending this place. We came on a Saturday afternoon and the place had a lot of customers going in and out.

I will say that the customer service is really good.

We ordered the salt and pepper shrimp, which came out pretty lukewarm and didn’t have any sauce accompanying the dish. The staff was pretty nice and bringing out what they have after we requested something to eat it with. I do wish the dish was hot and not on the warm cold side. It would’ve made it a seven out of 10 for me.

I ordered the chicken pho with dark meat, and although the broth was OK, I definitely had some complaints. The pho came out lukewarm as well and wasn’t piping hot as I normally like. I typically order pho with dark meat however, the meat that was served was aesthetically, not pleasing, and honestly looks like a wild chicken butchered and added to my bowl. This was beyond dark meat, pretty veiny, really dark purple pieces of meat, pieces of boiled chicken skin, and I was completely turned off. My friend did ask on my behalf for a side of white meat to replace the dark meat I kept taking out of my bowl, which was nice of them to do.

My friend ordered an oxtail pho and she enjoyed it for the most part, but also was a little bit turned off by the meat and how veiny it was. Not all pieces were like that to be fair. She also did get a charge for extra oxtail that she didn’t ask for. The lady that originally took our order was no longer in the restaurant by the time we paid so we told another staff member and he ended up bringing out cash instead of refunding the money on the card. Because my friend had experience working in food, she believes he probably took out money from his own tip to do so and we’ve really feel bad for that.

My friend also made it a point to ask if they had specifically Ocean Spray cranberry juice, and the waitress assured her that they serve that however when it was brought out, it didn’t taste anything like she requested. Again, she has experience in the food industry and knows what she’s talking about so it was a little disappointing that the waitress wasn’t a little bit more forthcoming.

I would give this place a try again because our food wasn’t terrible, but I wouldn’t make my way all the way from Dallas to Grand Prairie to do so in all fairness. I did like the customer service though and thought they were pretty kind. If you’re in the area, I would still try this out and I love the abundance of dessert, places nearby in the area or even bubble tea places to make us a nice foodie experience.

Atmosphere: 4

Food: 3

Service: 4

Never again .. customer service is garbage