Smoothie King Grand Prairie

I love this place best smoothie

I literally told the cashier this I'm allergic to all nuts and to make my smoothie in a nut allergy bowl. Well, now I'm at the emergency room having an allergic reaction

Simply asked for an adjustment to my order and it to be sliced in thirds and was met with hostility. Will be contact corporate.

Service: 1

Sometimes they r busy an depends whos working if u get great service

Keto Protein espresso latte and multivitamin watermelon hydration refresher with a strawberry and blueberry hazelnut toast 😃

Atmosphere: 5

Food: 5

Service: 5

I visited the Smoothie King at 1205 E. Arkansas Ln. in Grand Prairie on June 13th approximately 3:40 PM and I have to say I was very very disappointed in the customer service. Nadia was rude from the sour look on her face, to her getting annoyed because I gave her my phone to scan for my reward points, I was not greeted with a hello nor a thank you. I’ve never experienced customer service like that at any Smoothie King and this has got to be the worst. The smoothie was great, but I won’t be coming back just because of the horrible customer service.

Atmosphere: 2

Food: 4

Service: 1

Terrible experience today with my son. I usually go to this location daily for a smoothie but today will be the last. My son attempted to order a smoothie, he asked to leave some ingredients out of the smoothie the employee couldn’t accommodate. My son asked for a manager who was worse than the employee very unprofessional and rude. Finally they came to an agreement on what to leave out of the smoothie and she said now you’re not getting anything and said my son had to leave. We were in shock surprised ownership and district manager allow this gives the brand a bad name she should not be in the service industry and definitely not a manager.

If anyone has the district manager email or phone number please provide. After my son told her I go there daily she told him well don’t come back. I tried to call her to understand the logic behind her handling this the way she did and she hung up on me.

Service: 1

The person at the window was extremely rude. I asked to order 2 strawberry smoothies and she asked which one and I replied just a plain strawberry and banana smoothie.Then she proceeded to say, well if you look at the menu, there are several options with Strawberries and bananas…so which one do you want. Her tone and attitude were not nice nor professional to working a window with customers. At that point, I said nothing!! This happened today, Thursday 5/21/2026 around 4:40pm/4:50pm. GRAND PRAIRIE SMOOTHIE KING ON ARKANSAS RD…..CHECK YOUR SCHEDULE AND HAVE A TALK WITH YOUR EMPLOYEE! This drink wasn’t even for me, it was for a child! Shame that not only did the child not get her drink but had to experience such rudeness!

Service: 1

One the most unsatisfying visits to a Smoothie King that I've experienced. I went and was greeted upon entry and went to the register and still no greeting as several of the staff looked directly at me. Finally, someone came to the register from the back and took my order, which appeared to be reluctantly. Then my drink was finally made and they barely called out my order, leaving me to guess if it was mine.

Atmosphere: 4

Food: 4

Service: 1

This is one of my favorite locations!
Polite staff, never a long wait, and the smoothies are always good.

Atmosphere: 5

Food: 5

Service: 5

Longer line at drive thru, but worth it. Both kids loved their fruit smoothies. I enjoyed the the Activator Recovery Espresso.

Atmosphere: 3

Food: 4

Service: 3

Horrible experience. I decided to try smoothie king for the first time this morning and was very disappointed with the service. I went around 10:30 so there was a little rush as there was a long line in the “drive-thru”. I placed my order and waited to get to the window. Upon arriving, I was rudely greeted by a young woman in the window. She just rolled her eyes and told me my order total, nothing else. I handed her my cash and then proceeded to wait for my order. About 5 minutes passed and she gave me some sort of bowl and my receipt, no change by the way. We were waiting in intervals so I assumed they were just waiting for the rest of our food. I then looked over the receipt and saw it was the wrong order. I waved to try and get her attention and she again rudely opened the window saying “what’s wrong”. I told her simply “excuse me but I don’t believe this is our order, we placed-“ and she then interrupted stating “then why did you grab it!?” I then calmly tried explaining how this is our first time and we weren’t sure how or what to expect it to look like, it was only after reviewing the receipt and waiting that we realized it wasn’t our order. She then slammed the window in my face and began talking to what I assume was the manger on duty. After about another 5 minutes passed some other woman in blue opened the window and just said “give me the bowl back”. It was so rude just no sort of professionalism or empathy about the mistake. We then waited again, another 5 minutes about what was going to happen. No one communicated anything about what was happening I just waited patiently. The woman in the blue shirt (I’m assuming the manager) opened the window and sharply demanded for a receipt. I was super confused because again, nothing was being communicated. I asked “I’m sorry what receipt, my order was wrong?”. She rudely responded “the one folded on your hand, do you not see it?”. I gave her the receipt and again waited another 5 minutes before anyone came to the window again. Finally, the first woman I encountered came back to the window and had an impolite look towards me as she handed me the change. The change was incorrect but at that point I just wanted to be done with the whole situation. She then again with such a ill mannered attitude said “now what was it you had…?” . I was just so upset at that point with both the horrible attitudes staffing had and the wait I just left. I was really looking forward to trying this place but unfortunately it was the employees that did it for me. I hope Smoothie King hires better employees that don’t have such bad attitudes! I was truly so disappointed, don’t go here unless you want poor service.

Caress was super sweet and suggested the flatbread which was amazing! Staff was super friendly and made my experience so nice.

Atmosphere: 5

Food: 5

Service: 5

​I visited on a Friday and had a fantastic experience. One of the best perks here is that you can get your 20 oz drink upgraded to a 32 oz for free (a deal that works every Friday no app needed!).

​We also tried the food:
​Chicken Flatbread: Very flavorful and a great source of protein.

​Vegan Flatbread: Surprisingly delicious and just as filling as the meat option.

​I’d definitely recommend both if you're looking for a high protein snack to go with your drink. Overall, you should definitely check this place out especially on a Friday to snag that free upgrade!

Big thanks to Caress.

Atmosphere: 5

Food: 5

Service: 5

Super friendly staff and have never had an issue with an order!

Atmosphere: 5

Food: 5

Service: 5