Just had probably the worst experience at a sonic ive ever had a bit ago. We tried ordering on the app, but it wasnt working properly. Then I tried to call, and the phones are also down. So I went up to order, after they repeated the order to me, they read me the price, they read the wrong price and were going to overcharge me. It then took 10-15 minutes of standing there for them to let me pay. When we finally got our food, smashed would be an understatement. They looked to be thrown into the bag, with a lot of force. The drinks we paid extra for cream, and we got none in our drinks. And I cant call to complain. I want something done about this. Food still tastes good, but it was destroyed.
Atmosphere: 1
Food: 3
Service: 1
Tahsha Moreno
Very upsetting that I asked for one small detail and it did not even get right simple cheese fries with no southwest sauce in the system was down so my husband couldn’t get my order correctly very upsetting and pathetic. I had to put my own cheese on it.
Food: 1
Service: 2
James Barrett
They need to listen on the microphone or just not switch up damn orders. I ordered a RT 44 Dr. Pepper. Recieved Diet coke or Pepsi or whatever and they served my burnt chicken strips almost the size of popcorn chicken. Please just listen to the order or don't switch it up. I payed extra for a drink that I didn't receive.
Atmosphere: 2
Food: 1
Service: 1
Big Boi
I asked for only a large fry and it took them 10 mins which I was fine with and when a girl named Kelly came to give me my food she had an attitude well I needed ketchup and nobody was answering the button on the menu so I walked into the store and asked but let me tell you what I seen when I walked in disgusting floors, dirty walls, and I even seen a roach crawling on the back of where they make the drinks I will never go back knowing what is in there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Anita Morgan
Ordered my food and started to go on my way to work started eating my food. Sounds hair in my food. Try to call the facility. The facilities line is busy with called twice and it’s been busy both times. Service sucks won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Burger
Mike Fikes
I haven't ate Sonic in Grand Saline in a few years. Why? I won't mention. Today we decided and still terrible. Food was cold and the order wasn't even close. No more. If los Compos wasn't closed we would went there today. Sonic just got lucky they were. I don't know how this place has stayed open.
Christopher “Nfvnetwork” Butler
Friendly employees but they tend to get my odrrdwr wrong
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Burger
Tiffany Thompson
The whole order was all wrong and cold!!! they said they could make a sundae but no shakes. the Dr Pepper taste disgusting!!! And that was the second Dr Pepper I had there today my son’s burger had everything we asked to not be on it!!! Most terrible place to eat!!!!! I have also found a hair in my burger few months back!!! ALSO VERY RUDE PEOPLE WORKING THERE!!! They wouldn’t fix any of it
Ordered food took 20 min to get order at 9:30 at night Ordered this burger with mayo NO ketchup got it wrong. They delivered food to car and realized we did not get fry's with order so had to wait another 10 min and of course fry's were cold and stuck together last straw will not stop again
Atmosphere: 5
Food: 3
Service: 1
Robert Lance
Was told by a lady taking my order that while half price shakes are from 7 to close that they shut their ice cream machine down two hours prior to close which is at 11pm so we couldn't order ice cream.. This is by far the most ridiculous thing I've heard yet.. feels like they just don't want to make shakes...on a promotion they offer.
Atmosphere: 1
Food: 1
Service: 1
Mayela Rodriguez
This is the worst sonic I have ever came to they didn't give me my condiments that i asked for my fries were cold in fact my food is always cold when I order there also i had ordered an ice cream and it was melted and bad customer service
Jett Ski Rental
It's sonic u bring young
Atmosphere: 5
Food: 5
Service: 5
Neal Russell
I used the app to get a half priced burger, when I paid for my food,it charged me full price.I spoke to the manager and she said they don't have anything to do with the app,that it's a third party app.Our burger was cold and terrible. It has been like this for years.
Friendly staff, fresh food, rarely packed
Atmosphere: 5
Food: 5
Service: 5
Just had probably the worst experience at a sonic ive ever had a bit ago. We tried ordering on the app, but it wasnt working properly. Then I tried to call, and the phones are also down. So I went up to order, after they repeated the order to me, they read me the price, they read the wrong price and were going to overcharge me. It then took 10-15 minutes of standing there for them to let me pay. When we finally got our food, smashed would be an understatement. They looked to be thrown into the bag, with a lot of force. The drinks we paid extra for cream, and we got none in our drinks. And I cant call to complain. I want something done about this. Food still tastes good, but it was destroyed.
Atmosphere: 1
Food: 3
Service: 1
Very upsetting that I asked for one small detail and it did not even get right simple cheese fries with no southwest sauce in the system was down so my husband couldn’t get my order correctly very upsetting and pathetic. I had to put my own cheese on it.
Food: 1
Service: 2
They need to listen on the microphone or just not switch up damn orders. I ordered a RT 44 Dr. Pepper. Recieved Diet coke or Pepsi or whatever and they served my burnt chicken strips almost the size of popcorn chicken. Please just listen to the order or don't switch it up. I payed extra for a drink that I didn't receive.
Atmosphere: 2
Food: 1
Service: 1
I asked for only a large fry and it took them 10 mins which I was fine with and when a girl named Kelly came to give me my food she had an attitude well I needed ketchup and nobody was answering the button on the menu so I walked into the store and asked but let me tell you what I seen when I walked in disgusting floors, dirty walls, and I even seen a roach crawling on the back of where they make the drinks I will never go back knowing what is in there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Ordered my food and started to go on my way to work started eating my food. Sounds hair in my food. Try to call the facility. The facilities line is busy with called twice and it’s been busy both times. Service sucks won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Burger
I haven't ate Sonic in Grand Saline in a few years. Why? I won't mention. Today we decided and still terrible. Food was cold and the order wasn't even close. No more. If los Compos wasn't closed we would went there today. Sonic just got lucky they were. I don't know how this place has stayed open.
Friendly employees but they tend to get my odrrdwr wrong
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Burger
The whole order was all wrong and cold!!! they said they could make a sundae but no shakes. the Dr Pepper taste disgusting!!! And that was the second Dr Pepper I had there today my son’s burger had everything we asked to not be on it!!! Most terrible place to eat!!!!! I have also found a hair in my burger few months back!!! ALSO VERY RUDE PEOPLE WORKING THERE!!! They wouldn’t fix any of it
Recommended dishes: Fries
Love your food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Cheesecake, Strawberry, Sandwich, Fries, Cheeseburger, Burger, Chili Cheese Tots, Crispy Chicken Sandwich, Onion Rings, Bacon Cheeseburger, Oreo, Popcorn Chicken
Restaurantji Recommends
Ordered food took 20 min to get order at 9:30 at night
Ordered this burger with mayo NO ketchup got it wrong. They delivered food to car and realized we did not get fry's with order so had to wait another 10 min and of course fry's were cold and stuck together last straw will not stop again
Atmosphere: 5
Food: 3
Service: 1
Was told by a lady taking my order that while half price shakes are from 7 to close that they shut their ice cream machine down two hours prior to close which is at 11pm so we couldn't order ice cream.. This is by far the most ridiculous thing I've heard yet.. feels like they just don't want to make shakes...on a promotion they offer.
Atmosphere: 1
Food: 1
Service: 1
This is the worst sonic I have ever came to they didn't give me my condiments that i asked for my fries were cold in fact my food is always cold when I order there also i had ordered an ice cream and it was melted and bad customer service
It's sonic u bring young
Atmosphere: 5
Food: 5
Service: 5
I used the app to get a half priced burger, when I paid for my food,it charged me full price.I spoke to the manager and she said they don't have anything to do with the app,that it's a third party app.Our burger was cold and terrible. It has been like this for years.
Atmosphere: 1
Food: 1
Service: 1
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