Dairy Queen

Name: Dairy Queen
Address: 12902 Bandera Rd, Helotes, Texas, 78023, US
Telephone: (210) 695-9056
Price range: $
Rating: 2.2

$ • Fast Food, Ice Cream, Burgers

Hours:
12902 Bandera Rd, Helotes
(210) 695-9056

Menu Order Online

About Dairy Queen

Dairy Queen is a mixed bag. Some customers found the restaurant clean with friendly and quick staff, while others reported it being a little dirty with so-so service. The ice cream quality was inconsistent, and the manager was described as mean and deceptive towards employees. Customers praised the staff for doing a good job and providing great customer service, especially when the manager was out on the floor and the store was spotless. However, there were concerns about how the manager treated the staff, with reports of unprofessional scolding and talking to employees like they were idiots, especially in front of customers. Some customers noted that the store can sometimes be unorganized, with mistakes in orders and issues with not using the app or providing receipts. Despite these issues, the ice cream, including Blizzard orders with cookie dough, was appreciated for its quality and enjoyable taste. Overall, the reviews depict a place with friendly staff and good ice cream but also mention areas for improvement in management and cleanliness.