Answer the damn phones!!! All i keep getting is a damn busy signal! Been trying to cancel a order for almost an hour!
Michael
"COLD FOOD MELTED BLAST $30"Ordered food got home and a burger on the order was wrong. Took the whole order back to have it remade so when i got home again the food would be fresh and not an hour old at that point. They remade the one burger that cost $2.50 the whole order cost $30 dollars. My sonic blast was melted when I finally got home and all the other food was cold. Any other place would have taken all the food back and remade the order so it would have all been fresh.
Food: 1
Service: 1
J
Thank you for catering to my teenage pickyness, it is very appreciated.
Sabra Sprague
Order drinks on the app all the time. Ordered a large jumbo popcorn chicken today and it was nearly 7 dollars for this. Not worth it.
E M
Marinara sauce for the mozzarella sticks now cost 20 cents extra. There is no indication on the menu board that the marinara sauce is not included and that it is extra. But when I order the pretzel twist and say "no cheese sauce" there is no discount. I tried to say no marinara sauce, then, but the guy was already gone. The app doesn't work. If I can't get offers or rewards, why should I go here anymore? Nearly every other restaurant, fast food or otherwise, now has a loyalty program. It seems like the app might have a loyalty program, but it does not work. I will take my dollars where I can earn rewards for spending my money there since it's an option most other places.
Atmosphere: 4
Food: 4
Service: 3
Antionette Taljaard
The food was
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
maddy will
i ordered a small order on the app at 10:40 pm and as i pulled up the person working saw us turned the lights off walked out and got in his car and drove away this is unacceptable i ordered over an hour before the restaurant closed the was no way they assumed no one was coming we stayed for 15 minutes waiting by far the worst sonic i’ve gone to do not recommend
Atmosphere: 1
Food: 1
Service: 1
L
Just came in tonight and I ordered a number 11 like I always do. A chicken dinner… when I got my order i told them I think they had mistaken. That I ordered the chicken dinner and it normally comes in a box. The guy goes, I don’t know how it comes?? I asked him to go inside and please check. He came back out and said they no longer offer the boxes. But I told him it normally comes with toast, chicken, fries, onion rings and tots. I just paid $10 for a dinner that had only chicken strips and a SMALL fry.. no tater tots no toast no onion rings. I asked to make sure this was correct and then he told me that they are making menu changes. Why couldn’t you have told me that in the beginning? This amount of food would feed a kid. Not a dinner! I knew they were closing soon. So did you just not want to make the other food?
Atmosphere: 1
Food: 1
Service: 1
M Fowlers
Sonic you disappointed me!!! I asked for 2 marinara sauces and mustard. I got neither. I discovered that after going into the bag. Luckily I wasn't far so I returned only to be handed 1 marinara for a med order on Mozz sticks. Customer service is dying a quick and horrible death. Sonic do better or these birds are going to keep singing!!!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Tots
Terry Green
We visit atleast twice a week. Ocean water and shakes are our go to!
The food was great, the service was very quick. And the employees are so nice! Very professional, very friendly!
Matthew Tews
Can not make a ice coffee if you want good food from sonic don’t come here go to the one on Justin rd 407 right off the highway, they know how to cook and make coffee this place sucks fire everyone and start over this time teach them how to do their
Atmosphere: 1
Food: 1
Service: 1
Latashia Gallagher
I love sonic now got the app even
Atmosphere: 5
Food: 5
Service: 5
Rhonda Thompson
Cassie/Cassandra took such great care of us. She came out to the car to take our order, as we were hard to hear. We have had a complicated order. And she got it all correct and made sure we knew which drinks were whitch and brought it to us with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Cheeseburger
Angie Hernandez
I will go out of my way to come to this Sonic. Cassie is usually my carhop - she is awesome! The world needs more people like her!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Beef Hot Dog, French Toast Sticks, Grilled Cheese, Cheeseburger
Answer the damn phones!!! All i keep getting is a damn busy signal! Been trying to cancel a order for almost an hour!
"COLD FOOD MELTED BLAST $30"Ordered food got home and a burger on the order was wrong. Took the whole order back to have it remade so when i got home again the food would be fresh and not an hour old at that point. They remade the one burger that cost $2.50 the whole order cost $30 dollars. My sonic blast was melted when I finally got home and all the other food was cold. Any other place would have taken all the food back and remade the order so it would have all been fresh.
Food: 1
Service: 1
Thank you for catering to my teenage pickyness, it is very appreciated.
Order drinks on the app all the time. Ordered a large jumbo popcorn chicken today and it was nearly 7 dollars for this. Not worth it.
Marinara sauce for the mozzarella sticks now cost 20 cents extra. There is no indication on the menu board that the marinara sauce is not included and that it is extra. But when I order the pretzel twist and say "no cheese sauce" there is no discount. I tried to say no marinara sauce, then, but the guy was already gone. The app doesn't work. If I can't get offers or rewards, why should I go here anymore? Nearly every other restaurant, fast food or otherwise, now has a loyalty program. It seems like the app might have a loyalty program, but it does not work. I will take my dollars where I can earn rewards for spending my money there since it's an option most other places.
Atmosphere: 4
Food: 4
Service: 3
The food was
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
i ordered a small order on the app at 10:40 pm and as i pulled up the person working saw us turned the lights off walked out and got in his car and drove away this is unacceptable i ordered over an hour before the restaurant closed the was no way they assumed no one was coming we stayed for 15 minutes waiting by far the worst sonic i’ve gone to do not recommend
Atmosphere: 1
Food: 1
Service: 1
Just came in tonight and I ordered a number 11 like I always do. A chicken dinner… when I got my order i told them I think they had mistaken. That I ordered the chicken dinner and it normally comes in a box. The guy goes, I don’t know how it comes?? I asked him to go inside and please check. He came back out and said they no longer offer the boxes. But I told him it normally comes with toast, chicken, fries, onion rings and tots. I just paid $10 for a dinner that had only chicken strips and a SMALL fry.. no tater tots no toast no onion rings. I asked to make sure this was correct and then he told me that they are making menu changes. Why couldn’t you have told me that in the beginning? This amount of food would feed a kid. Not a dinner! I knew they were closing soon. So did you just not want to make the other food?
Atmosphere: 1
Food: 1
Service: 1
Sonic you disappointed me!!! I asked for 2 marinara sauces and mustard. I got neither. I discovered that after going into the bag. Luckily I wasn't far so I returned only to be handed 1 marinara for a med order on Mozz sticks. Customer service is dying a quick and horrible death. Sonic do better or these birds are going to keep singing!!!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Tots
We visit atleast twice a week. Ocean water and shakes are our go to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Tots
Restaurantji Recommends
The food was great, the service was very quick. And the employees are so nice! Very professional, very friendly!
Can not make a ice coffee if you want good food from sonic don’t come here go to the one on Justin rd 407 right off the highway, they know how to cook and make coffee this place sucks fire everyone and start over this time teach them how to do their
Atmosphere: 1
Food: 1
Service: 1
I love sonic now got the app even
Atmosphere: 5
Food: 5
Service: 5
Cassie/Cassandra took such great care of us. She came out to the car to take our order, as we were hard to hear. We have had a complicated order. And she got it all correct and made sure we knew which drinks were whitch and brought it to us with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Cheeseburger
I will go out of my way to come to this Sonic. Cassie is usually my carhop - she is awesome! The world needs more people like her!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Beef Hot Dog, French Toast Sticks, Grilled Cheese, Cheeseburger