Schlotzsky's used to be very good, they used to have unique pizzas, now they changed them completely and they taste like a frozen pizza, the employees at this location have messed up my order several times and they always seem to have attitude
Food Complaint: I am a truck driver decided to visit Schlotzsky's in Hillsboro to have a quick bite to eat. I got home after eating sandwich halfway through the meal a HAIR was in the other half of the sandwich. I called the same day reported the hair in the food manager Ashley noted that the return will go back to the card. Two weeks have passed never received a refund. Returned to the store to speak to Ashley showed her the receipt she said she was busy training new employees and that she would refund the meal but never did. Today my hubby visited the store talked to a different manager Mark (very rude) he did not replace or refund the meal after showing the receipt and informed him that we had spoke with Ashley. And yes all of this over $13.85. The strangest thing happened the Manager Mark called me from his personal cell to apologize after telling him that the health department will be notified.
Atmosphere: 1
Food: 1
Service: 1
Margaret Gilbert
Love, love, LOVE the oldies music they play at this location!!! Wish this was a staple at each location. The sandwich was also the best we’ve had in Texas. They didn’t overcook the sourdough bun. Lastly, very pleasant gentleman at the cashier. We will definitely try to come back when we’re out this way again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Sandwich
Josh
Great place, great food, great people with one exception. Manager Marc.Only reason it ain't a 5 star.I highly recommend it as a great place to eat. California Flatbread is my favorite item on the menu.
When l do do to Schlotzsky's to eat ,l order the Roast beef sandwich with a slice of American cheese, bag of Lay's chips and a medium Dr.Pepper.
Atmosphere: 5
Food: 5
Service: 5
Priscilla Pounds
I WILL NEVER EVER EAT HERE AGAIN. DISGUSTING!
Atmosphere: 1
Food: 1
Service: 3
Juan
While the food was fantastic it was very uncomfortable to eat there because of one worker named Mark. I think he was some kind of Manager if you want to call him that. He was rude to me and my fiends. His rudeness didn't stop with my group i could hear him treating the workers in the kitchen like scum. The young man who brought out our food so so kind and friendly and was very helpful correcting an error on the order that the manager made. We would eat here every time we pass thru if they would get rid of the jerk who waited on us.Parking: They have an overflow parking lot so we could park our new car by itself with no other cars to ding the car.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Pesto Pizza, Cinnabon Classic, Original Sandwich, The Original
one stop to get a pizza for my son...the best sourdough
Atmosphere: 5
Food: 5
Service: 5
Rowena Haps
This chain used to be good. At this location they messed up the order and all of the workers seemed high. Just go to little Caesars for pizza or make a sandwich at home with bread from HEB.
Atmosphere: 1
Food: 1
Service: 1
Nita Simmons
It isn't fine dining, but they do their sandwiches justice. Service is excellent and place is clean. What more can you ask for?
Robyn Chote
Thank y’all for friendly service and clean atmosphere We enjoyed the most delicious original sandwich es and excellent chocolate chip cookies. See y’all soon ?♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Anonymous
Sandwiches were cold. Bread was hard and not appetizing. Disappointed I stopped here.
Schlotzsky's used to be very good, they used to have unique pizzas, now they changed them completely and they taste like a frozen pizza, the employees at this location have messed up my order several times and they always seem to have attitude
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Pesto Pizza, Cheese Pizza V, Supreme Pizza
Food Complaint: I am a truck driver decided to visit Schlotzsky's in Hillsboro to have a quick bite to eat. I got home after eating sandwich halfway through the meal a HAIR was in the other half of the sandwich. I called the same day reported the hair in the food manager Ashley noted that the return will go back to the card. Two weeks have passed never received a refund. Returned to the store to speak to Ashley showed her the receipt she said she was busy training new employees and that she would refund the meal but never did. Today my hubby visited the store talked to a different manager Mark (very rude) he did not replace or refund the meal after showing the receipt and informed him that we had spoke with Ashley. And yes all of this over $13.85. The strangest thing happened the Manager Mark called me from his personal cell to apologize after telling him that the health department will be notified.
Atmosphere: 1
Food: 1
Service: 1
Love, love, LOVE the oldies music they play at this location!!! Wish this was a staple at each location. The sandwich was also the best we’ve had in Texas. They didn’t overcook the sourdough bun. Lastly, very pleasant gentleman at the cashier. We will definitely try to come back when we’re out this way again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Sandwich
Great place, great food, great people with one exception. Manager Marc.Only reason it ain't a 5 star.I highly recommend it as a great place to eat. California Flatbread is my favorite item on the menu.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cinnabon Classic, Original Sandwich, Texan, Flatbread, Roast Beef & Cheese Sandwich
Food was amazing loved eating
Atmosphere: 5
Food: 5
Service: 5
When l do do to Schlotzsky's to eat ,l order the Roast beef sandwich with a slice of American cheese, bag of Lay's chips and a medium Dr.Pepper.
Atmosphere: 5
Food: 5
Service: 5
I WILL NEVER EVER EAT HERE AGAIN. DISGUSTING!
Atmosphere: 1
Food: 1
Service: 3
While the food was fantastic it was very uncomfortable to eat there because of one worker named Mark. I think he was some kind of Manager if you want to call him that. He was rude to me and my fiends. His rudeness didn't stop with my group i could hear him treating the workers in the kitchen like scum. The young man who brought out our food so so kind and friendly and was very helpful correcting an error on the order that the manager made. We would eat here every time we pass thru if they would get rid of the jerk who waited on us.Parking: They have an overflow parking lot so we could park our new car by itself with no other cars to ding the car.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Pesto Pizza, Cinnabon Classic, Original Sandwich, The Original
Sooooooooooooooooooooo
Atmosphere: 3
Food: 3
Service: 2
The food is good but the dining area is
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
one stop to get a pizza for my son...the best sourdough
Atmosphere: 5
Food: 5
Service: 5
This chain used to be good. At this location they messed up the order and all of the workers seemed high. Just go to little Caesars for pizza or make a sandwich at home with bread from HEB.
Atmosphere: 1
Food: 1
Service: 1
It isn't fine dining, but they do their sandwiches justice. Service is excellent and place is clean. What more can you ask for?
Thank y’all for friendly service and clean atmosphere We enjoyed the most delicious original sandwich es and excellent chocolate chip cookies. See y’all soon ?♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Sandwiches were cold. Bread was hard and not appetizing. Disappointed I stopped here.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: The Original