McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
269 US-90, Hondo
(830) 426-5300
About McDonald's
Customers' Favorites
McDonald's Reviews
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Not sure where they found that night manager, she didn't get enough training. I've been a full restaurant manager for years and she is horrible. Won't be going back to that McDonalds ever. We were the only ones in the whole place and she still couldn't get it right and then she tried to argue with me.
Very good customer service nice and friendly staff
Burger looked disgusting.
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's is a restaurant that serves food quickly and efficiently with friendly service. The establishment has a humid environment, which may not be ideal for customers or employees. However, the staff still manages to provide excellent service. The food is hot, fresh, and delicious, and the workers are sweet and happy. There is plenty of parking, and the restaurant is wheelchair accessible and kid-friendly. Overall, this McDonald's is the best location the reviewer has ever visited, making it worth driving from afar to dine there.
Recent reviews mention that the drive-thru often receives priority, making walk-in waits longer and sometimes absurd. Some customers experienced chaos and long waits, even with no line at the drive-thru, which affected their visit. A manager was seen verbally abusing employees, and some staff members were not wearing hairnets, raising concerns about sanitation. Despite these issues, other customers praise the customer service, highlighting respectful and kind staff, especially at the drive-thru. Food quality remains good, with hot and fresh meals served promptly, although wait times can vary. Overall, the restaurant offers a friendly atmosphere and convenient parking, but the environment can be hectic at times.