Auntie Anne's
574 Memorial City Mall, Houston
(713) 626-9000
Recent Reviews
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Terrible, do not go here EVER AGAIN! The staff are constantly on their phones, and the manager does not say anything. It took longer than expected to get my pretzels. To add, the manager mocked and made fun of my laugh as I ordered. How unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Why is the phone number for this location incorrect? That's ridiculous
Atmosphere: 1
Food: 1
Service: 1
The product is good, the prices are quite expensive, but it is totally unacceptable that they do not have napkins.
Atmosphere: 1
Food: 1
Service: 1
The large pretzels were so thin, they should feel embarrassed selling them. The male caught an attitude when I said nevermind about buying the pretzels. I am not about to pay $6 for a thin pretzel. Auntie Anne's please DO BETTER with the quality of your food. It has gone downhill these past few years.
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at Auntie Anne’s. I ordered a mini hot dog, and the staff told me it would take 10 minutes. I waited patiently nearby, but I noticed that customers who ordered the same product after me were served their mini hot dogs before I was. When I went to inquire about my order, the staff told me I would have to wait another 5 minutes because they were just starting to prepare it. This was extremely frustrating and unprofessional. Definitely one of the worst customer experiences I’ve had.
Atmosphere: 1
Food: 3
Service: 1
Busy and ppl where a little ghetto
Atmosphere: 3
Food: 3
Service: 3
Busy busy busy
Atmosphere: 3
Food: 3
Service: 3
Staff was friendly and nice when receiving my birthday treat!
Atmosphere: 5
Food: 5
Service: 5
the food isn't horrible but i personally didn't find it appetizing. decent place to get a snack i suppose
Atmosphere: 3
Food: 2
Service: 3
Customer service was super friendly, and I really enjoyed the freshly baked Pretzel.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Long line and pretzel wasn't as fresh as I'd hoped. Frozen lemonade good but very very sugary.
Great food awesome service!! The employee was very nice ?
Loved it
Very rude white man working. Asking me to grab a straw when I didn't heard him he said ''You didn't heard me what I said? '' I was felt I am working for him, highly not recommended. Near Taco Bell
Really easy and very quick transactions with the gentleman working.He was busy making fresh pretzels.Asked what we wanted, offered icing, gave the cinnamon pretzels, pay and done.It was good and soft and warm.Easy to pull apart, yummy:)
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