Baskin-Robbins

11660 Westheimer Rd, Houston
(281) 870-9560

Recent Reviews

NANCY GLASS

This place is horrible the people is really rude not want to help you we asked only question the guys tell me sorry I can’t not help you

Chloe Flora

I love this place. I was just there a couple of minutes ago and everyone is so kind, and helpful. They make sure the place is clean and they are very respectful.A couple of minutes ago, when I was there….a customer was very rude to one of the workers. I witnessed the misunderstanding and the woman was awful and started name calling and saying things about the worker being “rude” and “not knowing what he was doing”. I disagree. he handled the situation very well, and ignored her commentary. I think he handled it with grace and was still respectful afterwards.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Warm Cookie Sandwich

Rogelio Moreno

Kid-friendliness: Los cakes ? son riquizimos y delicioso

Atmosphere: 5

Food: 5

Service: 5

S H

My order was disgusting! The young ladies laughed and played the entire time. There's no telling how much spit was flying out their mouth....

Atmosphere: 1

Food: 1

Service: 1

Chavez Dayana

The best place to enjoy icream

Rachael P.

I came to this location for my birthday to get the free 4 ounce cup of ice cream. I am a member of Baskin-Robbins, and I even showed her my account and my birthday on the Baskin-Robbins website and we went back-and-forth about this for at least 15 minutes. I was not able to find it the coupon, even though I proved it was my birthday and that I was registered as a member, so I ended up leaving the location with no ice cream. It was extremely disappointing that this location wasn't more accommodating.

Erika Bonner

Any time I go to BR I get either Cherries Jubilee or Daquiri Ice. My absolute favorites!

Tracy W.

Very poor food safety and hygiene practices. The cashier did put one glove on but proceeded to scratch her head multiple time with the same hand she used to hold my cone. No hair net or hat on to cover her dreads. I felt so uncomfortable I could not even purchase.

Jessica Villalba

Literally just walked in at this moment and got ignored. Someone that was sitting down ordered and immediately was helped. 2 people walked in right behind me and they were helped as well. 1 staff member walked right in front of me to check on the drinks and didn't bother to asked if I been helped. No one EVER acknowledged me so my family and I walked out. WORST SERVICE!!!!

Delia Perez

Service was great! Facility was clean and waffle cones freshly made. Variety of ice cream was stocked and plenty of toppings were available.

patti m.

The service is great and the employees are very friendly and polite. The owner is so sweet and has come to my rescue a couple times when I needed a last minute cake.

S Azad

I had Milkshake in this place this evening and I got sick afterwards. I have diarrhea now and don’t feel well!

Rashon Barney

I looks like they updated the interior or made things a lot cleaner. Much better than the last time I went

mcgaiver matt

Horrible service on mothers day it's not that hard to pay attention to who was in line next we were skipped twice and the server who finally served us had a attitude the whole time

Adrian O'Neal

Friendly staff. Great variety and cool stuff for the kids

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