Good food, I typically get Vermicelli but beyond poor customer service. The lady at the register never greets any approaching customers, never looks up from her phone to make eye contact with customers, and has an irritable attitude when a customer has a questions about the menu items. That is why I will not return or recommend
ZQ Guo
Love the combination of fried rice and Chick-fil-a nuggets.
I usually try to not leave negative reviews for restaurants , as I am an owner of several, but I have to leave this review.... The regular cashier (bigger girl) HAS TO BE THE WORST when it comes to customer service on EVERY level. She never has any sense of urgency and customers always seem like a bother to her. She never smiles. Never engages any customer. She just stands there with airpods in her ears, head down and has probably the worst attitude that I have ever come across in all of my years in this industry. The rumor is that she is related to the owner in some way, and that is the reason why she is around. This should NOT be accepted. I approached her and asked what time they open and she said "whatever time we get here". Seriously? I thought I was being pranked. I promise I am not being extra or mean at all, but TO THE OWNER, PLEASE PLEASE PLEASE PUT THIS LADY IN THE BACK OF THE RESTAURANT, YOUR CUSTOMERS ARE SUFFERING AND YOU ARE LOSING BUSINESS BECAUSE OF HER.I ordered the chicken curry. This was more like chicken curry flavored water because that's how soupy it was. No flavor, bland as heck, and for sure microwaved. This is not authentic, nutrition or healthy in any way. TO THE OWNER, PLEASE TAKE A CLOSER LOOK AT YOUR FOOD (QUALITY AND TASTE). IF YOU SERVED THIS TO YOUR MOM OR FAMILY, WOULD THEY BE PROUD OF WHAT THEY ARE EATING? DOES IT TASTE LIKE HOME? VERY IMPORTANT!There is NO POINT in asking for a refund since the cashier simply says to call the owner.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curry Chicken
Julian M.
I usually try to not leave negative reviews for restaurants , as I am an owner of several, but I have to leave this review.... The regular cashier (bigger girl) HAS TO BE THE WORST when it comes to customer service on EVERY level. She never has any sense of urgency and customers always seem like a bother to her. She never smiles. Never engages any customer. She just stands there with airpods in her ears, head down and has probably the worst attitude that I have ever come across in all of my years in this industry. The rumor is that she is related to the owner in some way, and that is the reason why she is around. This should NOT be accepted. I approached her and asked what time they open and she said "whatever time we get here". Seriously? I thought I was being pranked. I promise I am not being extra or mean at all, but TO THE OWNER, PLEASE PLEASE PLEASE PUT THIS LADY IN THE BACK OF THE RESTAURANT, YOUR CUSTOMERS ARE SUFFERING AND YOU ARE LOSING BUSINESS BECAUSE OF HER. I ordered the chicken curry. This was more like chicken curry flavored water because that's how soupy it was. No flavor, bland as heck, and for sure microwaved. This is not authentic, nutrition or healthy in any way. TO THE OWNER, PLEASE TAKE A CLOSER LOOK AT YOUR FOOD (QUALITY AND TASTE). IF YOU SERVED THIS TO YOUR MOM OR FAMILY, WOULD THEY BE PROUD OF WHAT THEY ARE EATING? DOES IT TASTE LIKE HOME? VERY IMPORTANT! There is NO POINT in asking for a refund since the cashier simply says to call the owner.
Sadie G.
Very rude and unprofessional. Pictures are not representation of the food at all. When I asked for a refund because I would not eat my food, I was told I couldn't get a refund because of an online order. I was told to call the owner, he called the restaurant and told her to refund me with cash. She could have called and asked him herself. She threw the money at me and yelled sorry the food took too long.....she missed the point. Not sure why she thought I said that, I told her I wasn't going to eat food that looks like has been stored in the back for a week. But I guess it was all my fault and she was deflecting from the actual issue.
Salvador Lira
The regular cashier that works daily at this location had a very nasty attitude towards me today. I came at 2:30pm a half hour before closing and she was counting her money in order to close as this location closes at 3pm. She glared at me making me feel unwelcomed and bothering her. She was obviously upset and kept her head down making faces as if I couldn't see her. I asked if they had dumplings and curtly responded back to me as if I was stupid " Only vegetarian". I placed my order and waited off to the side for it to be prepared. After 5 minutes a bag with food was on the counter and I asked her if it was my order. She mumbled something and shook her head side to side as if I was bothering her. I had a friend there with me who was going to place an order for Pho but changed her mind once she saw the cashier being rude towards me. Another guest came to order and he walked away as she was also rude to him. One minute after I asked about my order she looked at me with a condescending look at said again curtly ... "Number 90????". I picked up my order and she once again looked at me as if I was a problem and bothering her. At that point I asked to speak to a manager which she at first refused to acknowledge my request. I asked a second time and she leaned into their service window and asked for a manager. The alleged manager did not come out speak to me as I explained how the cashier was rude and that I didn't appreciate her behaving that way towards me. The manager didn't respond and the cashier kept on interrupting me and laughing loudly at me as to treat me like an idiot. Needless to say I will never purchase anything from them in the future. I did let them know that I would report this and let other customers know of my experience. It is a shame that this type of attitude and behavior in customer service exists particularly in a smaller business as this one is. I've read other reviews in this site that mentions the rude customer service they experienced by their staff. They obviously don't care.
Christina Vasquez
I was very disappointed with today's service. The girl that took my order was rude. And then the chicken didn't even taste good. I have ate there many times and never got bad food like I did today.
Bernard C.
The soupiest chicken curry I ever had and the rice was hard. And the chicken pieces looked overcooked. Not gonna lie. I should have kept walking to Jimmy Johns.
The wonton soup is filling.I'd have to say my favorite about the place is the egg rolls with the Bodard sauce. The Bodard rolls pictured are huge and taste ok. They are filling as well.
Jackie Marlowe
Just picked up my order -- it was WRONG -- specifically wrote NO MAYO - allergic and guess what - had mayo on the sandwich. - why would you not read the ticket - if you ask for 'special requests" - you should probably read them. And employees want $20.00/hour - and you can't make a sandwich correctly??? Additionally, I asked for additional sauces and was told "NO" -- just flat NO - seriously? Is there a chili sauce shortage? I won't be back!
James R.
Been going here on and off for about 3 years. Good food but really inconsistent. Today the order was wrong on every level...ingredients weren't even right. chicken overdone and dried out. Chicken Pho shouldn't be this hard...
Russell Monroe
The viet coffee and banh mi here are fine, the dumplings are ok, the viet egg rolls are ok, but don't come with the vegetables that literally every other Viet restaurant serve with them. The "fried rice" is bland, and just bad. There are no veggies in it, little crumbs of what I assume are eggs is about all that's in there. The General Tso's is probably the worst I've ever had. Completely soggy, like out of a microwave. Even if you get it as soon as it comes out of the kitchen, it's soggy and gross. I'm fairly certain most of the food here would be ok if it were served fresh, but almost everything comes from the microwave or steamer or something.
Brian Mitchell
This is so good for Vietnamese fast food. It's blows other cities Vietnamese food away. Grilled Pork Been Mi
Good food, I typically get Vermicelli but beyond poor customer service. The lady at the register never greets any approaching customers, never looks up from her phone to make eye contact with customers, and has an irritable attitude when a customer has a questions about the menu items. That is why I will not return or recommend
Love the combination of fried rice and Chick-fil-a nuggets.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice with Chicken, Beef Noodle Soup, Curry Chicken
I usually try to not leave negative reviews for restaurants , as I am an owner of several, but I have to leave this review.... The regular cashier (bigger girl) HAS TO BE THE WORST when it comes to customer service on EVERY level. She never has any sense of urgency and customers always seem like a bother to her. She never smiles. Never engages any customer. She just stands there with airpods in her ears, head down and has probably the worst attitude that I have ever come across in all of my years in this industry. The rumor is that she is related to the owner in some way, and that is the reason why she is around. This should NOT be accepted. I approached her and asked what time they open and she said "whatever time we get here". Seriously? I thought I was being pranked. I promise I am not being extra or mean at all, but TO THE OWNER, PLEASE PLEASE PLEASE PUT THIS LADY IN THE BACK OF THE RESTAURANT, YOUR CUSTOMERS ARE SUFFERING AND YOU ARE LOSING BUSINESS BECAUSE OF HER.I ordered the chicken curry. This was more like chicken curry flavored water because that's how soupy it was. No flavor, bland as heck, and for sure microwaved. This is not authentic, nutrition or healthy in any way. TO THE OWNER, PLEASE TAKE A CLOSER LOOK AT YOUR FOOD (QUALITY AND TASTE). IF YOU SERVED THIS TO YOUR MOM OR FAMILY, WOULD THEY BE PROUD OF WHAT THEY ARE EATING? DOES IT TASTE LIKE HOME? VERY IMPORTANT!There is NO POINT in asking for a refund since the cashier simply says to call the owner.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curry Chicken
I usually try to not leave negative reviews for restaurants , as I am an owner of several, but I have to leave this review.... The regular cashier (bigger girl) HAS TO BE THE WORST when it comes to customer service on EVERY level. She never has any sense of urgency and customers always seem like a bother to her. She never smiles. Never engages any customer. She just stands there with airpods in her ears, head down and has probably the worst attitude that I have ever come across in all of my years in this industry. The rumor is that she is related to the owner in some way, and that is the reason why she is around. This should NOT be accepted. I approached her and asked what time they open and she said "whatever time we get here". Seriously? I thought I was being pranked. I promise I am not being extra or mean at all, but TO THE OWNER, PLEASE PLEASE PLEASE PUT THIS LADY IN THE BACK OF THE RESTAURANT, YOUR CUSTOMERS ARE SUFFERING AND YOU ARE LOSING BUSINESS BECAUSE OF HER. I ordered the chicken curry. This was more like chicken curry flavored water because that's how soupy it was. No flavor, bland as heck, and for sure microwaved. This is not authentic, nutrition or healthy in any way. TO THE OWNER, PLEASE TAKE A CLOSER LOOK AT YOUR FOOD (QUALITY AND TASTE). IF YOU SERVED THIS TO YOUR MOM OR FAMILY, WOULD THEY BE PROUD OF WHAT THEY ARE EATING? DOES IT TASTE LIKE HOME? VERY IMPORTANT! There is NO POINT in asking for a refund since the cashier simply says to call the owner.
Very rude and unprofessional. Pictures are not representation of the food at all. When I asked for a refund because I would not eat my food, I was told I couldn't get a refund because of an online order. I was told to call the owner, he called the restaurant and told her to refund me with cash. She could have called and asked him herself. She threw the money at me and yelled sorry the food took too long.....she missed the point. Not sure why she thought I said that, I told her I wasn't going to eat food that looks like has been stored in the back for a week. But I guess it was all my fault and she was deflecting from the actual issue.
The regular cashier that works daily at this location had a very nasty attitude towards me today. I came at 2:30pm a half hour before closing and she was counting her money in order to close as this location closes at 3pm. She glared at me making me feel unwelcomed and bothering her. She was obviously upset and kept her head down making faces as if I couldn't see her. I asked if they had dumplings and curtly responded back to me as if I was stupid " Only vegetarian". I placed my order and waited off to the side for it to be prepared. After 5 minutes a bag with food was on the counter and I asked her if it was my order. She mumbled something and shook her head side to side as if I was bothering her. I had a friend there with me who was going to place an order for Pho but changed her mind once she saw the cashier being rude towards me. Another guest came to order and he walked away as she was also rude to him. One minute after I asked about my order she looked at me with a condescending look at said again curtly ... "Number 90????". I picked up my order and she once again looked at me as if I was a problem and bothering her. At that point I asked to speak to a manager which she at first refused to acknowledge my request. I asked a second time and she leaned into their service window and asked for a manager. The alleged manager did not come out speak to me as I explained how the cashier was rude and that I didn't appreciate her behaving that way towards me. The manager didn't respond and the cashier kept on interrupting me and laughing loudly at me as to treat me like an idiot. Needless to say I will never purchase anything from them in the future. I did let them know that I would report this and let other customers know of my experience. It is a shame that this type of attitude and behavior in customer service exists particularly in a smaller business as this one is. I've read other reviews in this site that mentions the rude customer service they experienced by their staff. They obviously don't care.
I was very disappointed with today's service. The girl that took my order was rude. And then the chicken didn't even taste good. I have ate there many times and never got bad food like I did today.
The soupiest chicken curry I ever had and the rice was hard. And the chicken pieces looked overcooked. Not gonna lie. I should have kept walking to Jimmy Johns.
Best wonton soup I have ever had
Best wonton soup I have ever had
Restaurantji Recommends
The wonton soup is filling.I'd have to say my favorite about the place is the egg rolls with the Bodard sauce. The Bodard rolls pictured are huge and taste ok. They are filling as well.
Just picked up my order -- it was WRONG -- specifically wrote NO MAYO - allergic and guess what - had mayo on the sandwich. - why would you not read the ticket - if you ask for 'special requests" - you should probably read them. And employees want $20.00/hour - and you can't make a sandwich correctly??? Additionally, I asked for additional sauces and was told "NO" -- just flat NO - seriously? Is there a chili sauce shortage? I won't be back!
Been going here on and off for about 3 years. Good food but really inconsistent. Today the order was wrong on every level...ingredients weren't even right. chicken overdone and dried out. Chicken Pho shouldn't be this hard...
The viet coffee and banh mi here are fine, the dumplings are ok, the viet egg rolls are ok, but don't come with the vegetables that literally every other Viet restaurant serve with them. The "fried rice" is bland, and just bad. There are no veggies in it, little crumbs of what I assume are eggs is about all that's in there. The General Tso's is probably the worst I've ever had. Completely soggy, like out of a microwave. Even if you get it as soon as it comes out of the kitchen, it's soggy and gross. I'm fairly certain most of the food here would be ok if it were served fresh, but almost everything comes from the microwave or steamer or something.
This is so good for Vietnamese fast food. It's blows other cities Vietnamese food away. Grilled Pork Been Mi