NEVER, NEVER, EVER AGAIN!!! THESE PEOPLE ARE CROOKS!! Their portion sizes are so cheap its pathetic!! $28.00 for 1 Bowl!!!?? My 1st, AND my Absolute LAST time here!! I've never seen such GREED from a food establishment, as this one. Even Chipotle and Piata have better portion control. The scoops they use for hummus and other options is no bigger than a quarter, and then after scooping out the1 scoop, they scrape the scoop on edge of container, and now its half a scoop!! Not even 1 bite!!! I asked if they wouldn't mind a full scoop, they told me it's an extra upcharge!! Seriously?? Are you that hard up for money?? but, I wanted to try this place out! I get down to the protein section, and chose braised Lamb, she takes the tongs and grabs the lamb, then proceeded to tap it against the container again, knocking off half the portion back into the container!! So, I only got 2 bites of the braised lamb in my bowl! I chose to add another protein, which I chose Steak, and was told by the server it was $3.00 extra, not a problem, as I wanted the bowl to be full, so I agreed. The next station with the condiments, I got corn, olives, red peppers, and a couple extras, they said 3 scoops of each was ok, but the spoon they used, was like a baby spoon, or a tea spoon, smaller than average size. I got 3 spoon fulls of each, which added up to maybe 1 Tablespoon. it wasn't much!! EVERY STATION HAD TINY PORTIONS, instead of just doing it correctly!! I understood that avocado was an extra upcharge (Everybody charges extra for avocado), and agreed to it, cause I Love avocado. but, when she spooned out the avocado, she grabbed a half avocado, and only added half of that half to my bowl, I asked her where's the rest?? She said she could add more, but its another upcharge, WHAT??? So, you only get a quarter of an Avocado for upgrading!!!?? cheapskates!!! Sauces weren't a problem, Greek yogurt & something else, I forgot. they drenched the bowl with both, covering all the other ingredients completely! I could hardly see anything else. I also got a small Iced Tea. When I get to the register to pay, she says, that's $28.72..I Just about crapped my pants!! WTF??? I don't like being taken advantage of. almost $30 for 1 person, for Lunch!!?? Your Higher than a heroin addict!! I did give one star cause the food is good, but that's the most Greediest, Selfish company I have ever, ever seen!! RIP OFF!! THEY'RE STRAIGHT THIEVES!!! How dare you!! taking advantage of your customers, by being chintzy, cheap, & Greedy, its already overpriced, but to deliberately scam your customers is not cool!!! Oh, and on top of everything else, I was double-charged for the steak!! Instead of $3.oo like the sign says, I was charged $6.oo!!! You LOST THIS CUSTOMER!!! YOU FAILED AT EVERY LEVEL!! I'll be sharing my experience with everyone I meet!!!!! And letting them all know to Avoid this Corrupt, scandalous establishment. Save your money!! $$$ You can go to any restaurant around, for way less!!! This is coming from a Chef who studied Restaurant Management in school, and knows Portion control, food cost control, inventory & purchasing, menu & food development, sanitation procedures, Human resources, and Nutrition, and how to operate and run a kitchen. Although the food was good, I did eat all of it, cause I was starving, and just paid $28 for Lunch!! But, I don't support CROOKS!!! and that's exactly what this is!! NEVER!! WILL I EVER BE BACK!! I should pay to advertise this review in the local paper, to forewarn everyone in Tyler, TX. to avoid this place, CAVA, like a pandemic!!
•
Greggs Kathy
I ordered my food twice and I didn’t get the pita chips or the black lentils I requested. No pita bread. This happened in Fayetteville NC. No one answering their phone.
Tiffany Prorock
I ordered 2 sides of falafel and asked for a side of tzatziki for dipping. I got charged $3.35 for the tzatziki. Absolutely ridiculous. One side of falafel is only 4 pieces too. 👎🏼👎🏼👎🏼👎🏼👎🏼
Ame Official
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Jassidy Borjas
Ryan was so helpful and very patient to me as a first timer ! really recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus
Jose Coronado
First time here and staff was patient and amazing. Food is great to satisfy that Mediterranean food craving.
Atmosphere: 5
Food: 5
Service: 5
Camila Perez
Great service, staff is really nice and took the time to explain everything to me because it was my first time. Thank you to Tony, Kyonna, Jennifer!!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Gomez
First time at a CAVA and the staff was super helpful and patient with me, Jennifer and Tony let me try their different dips and dressings and the crazy feta is 10/10!
Atmosphere: 5
Food: 5
Service: 5
Mona Mayfair
They will forget have the ingredients in your bowl if you order through the app. Frustrating that it has happened in multiple occasions
Food: 1
Service: 1
Susie Elaine Smith
Ordered through Doordash. Got a falafel pita, spicy falafel bowl, and brownie. There was NO FALAFEL in either of the dishes. No brownie was delivered either, which may have been the runner's fault....but no falafel in two dishes where falafel is the main ingredient is insane. Had to get a full refund through Doordash. Maybe the quality is great if you go in person, but this was very disappointing after a long day of work.
This CAVA is only for people who are walking around the medical center. If you're driving just get something else. It is SO inconvenient.
Not to mention, they're very busy during lunch I assume because all of the bowls I got were made wrong. How agitating.
You go in and there's this wall of orders in bags, and you just search for yours and take it. If you've got drinks, the cups are in the bags and you go fill it. It's so crowded and so goddamn loud. Just go to a DIFFERENT Cava.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Hummus
Judith Escamilla
This place is clearly a local favorite so expect a line to get your meal. Or order online ahead of your arrival and save time. Their app is worth the effort to earn free meals and discounts. The beverage selection is by far the main reason we go. No high fructose corn syrup! Fresh fruit beverages at the fountain dispenser could use some attention after 2pm, I hate when they run out. Great value. They do need some help at the front of the food line to keep dishes moving efficiently. Kitchen orders are generally made timely.
Vegetarian options: Crazy Feta dip is addicting and Crunchy pita chips should be add on as an alternate to soft PITA bread.
Kid-friendliness: Kid meals are generous and come with a drink. Excellent price.
Wheelchair accessibility: The place is accessible.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hummus
serenity harris
It’s good
Atmosphere: 5
Food: 5
Service: 5
Cathleen Courtney
Mo was friendly and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Daniela Barcelo
This is such an amazing location, the food was delicious and the staff were very helpful! Will definitely be coming back:)
NEVER, NEVER, EVER AGAIN!!! THESE PEOPLE ARE CROOKS!! Their portion sizes are so cheap its pathetic!! $28.00 for 1 Bowl!!!?? My 1st, AND my Absolute LAST time here!! I've never seen such GREED from a food establishment, as this one. Even Chipotle and Piata have better portion control. The scoops they use for hummus and other options is no bigger than a quarter, and then after scooping out the1 scoop, they scrape the scoop on edge of container, and now its half a scoop!! Not even 1 bite!!! I asked if they wouldn't mind a full scoop, they told me it's an extra upcharge!! Seriously?? Are you that hard up for money?? but, I wanted to try this place out! I get down to the protein section, and chose braised Lamb, she takes the tongs and grabs the lamb, then proceeded to tap it against the container again, knocking off half the portion back into the container!! So, I only got 2 bites of the braised lamb in my bowl! I chose to add another protein, which I chose Steak, and was told by the server it was $3.00 extra, not a problem, as I wanted the bowl to be full, so I agreed. The next station with the condiments, I got corn, olives, red peppers, and a couple extras, they said 3 scoops of each was ok, but the spoon they used, was like a baby spoon, or a tea spoon, smaller than average size. I got 3 spoon fulls of each, which added up to maybe 1 Tablespoon. it wasn't much!! EVERY STATION HAD TINY PORTIONS, instead of just doing it correctly!! I understood that avocado was an extra upcharge (Everybody charges extra for avocado), and agreed to it, cause I Love avocado. but, when she spooned out the avocado, she grabbed a half avocado, and only added half of that half to my bowl, I asked her where's the rest?? She said she could add more, but its another upcharge, WHAT??? So, you only get a quarter of an Avocado for upgrading!!!?? cheapskates!!! Sauces weren't a problem, Greek yogurt & something else, I forgot. they drenched the bowl with both, covering all the other ingredients completely! I could hardly see anything else. I also got a small Iced Tea. When I get to the register to pay, she says, that's $28.72..I Just about crapped my pants!! WTF??? I don't like being taken advantage of. almost $30 for 1 person, for Lunch!!?? Your Higher than a heroin addict!! I did give one star cause the food is good, but that's the most Greediest, Selfish company I have ever, ever seen!! RIP OFF!! THEY'RE STRAIGHT THIEVES!!! How dare you!! taking advantage of your customers, by being chintzy, cheap, & Greedy, its already overpriced, but to deliberately scam your customers is not cool!!! Oh, and on top of everything else, I was double-charged for the steak!! Instead of $3.oo like the sign says, I was charged $6.oo!!! You LOST THIS CUSTOMER!!! YOU FAILED AT EVERY LEVEL!! I'll be sharing my experience with everyone I meet!!!!! And letting them all know to Avoid this Corrupt, scandalous establishment. Save your money!! $$$ You can go to any restaurant around, for way less!!! This is coming from a Chef who studied Restaurant Management in school, and knows Portion control, food cost control, inventory & purchasing, menu & food development, sanitation procedures, Human resources, and Nutrition, and how to operate and run a kitchen. Although the food was good, I did eat all of it, cause I was starving, and just paid $28 for Lunch!! But, I don't support CROOKS!!! and that's exactly what this is!! NEVER!! WILL I EVER BE BACK!! I should pay to advertise this review in the local paper, to forewarn everyone in Tyler, TX. to avoid this place, CAVA, like a pandemic!! •
I ordered my food twice and I didn’t get the pita chips or the black lentils I requested. No pita bread. This happened in Fayetteville NC. No one answering their phone.
I ordered 2 sides of falafel and asked for a side of tzatziki for dipping. I got charged $3.35 for the tzatziki. Absolutely ridiculous. One side of falafel is only 4 pieces too. 👎🏼👎🏼👎🏼👎🏼👎🏼
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Ryan was so helpful and very patient to me as a first timer ! really recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus
First time here and staff was patient and amazing. Food is great to satisfy that Mediterranean food craving.
Atmosphere: 5
Food: 5
Service: 5
Great service, staff is really nice and took the time to explain everything to me because it was my first time. Thank you to Tony, Kyonna, Jennifer!!
Atmosphere: 5
Food: 5
Service: 5
First time at a CAVA and the staff was super helpful and patient with me, Jennifer and Tony let me try their different dips and dressings and the crazy feta is 10/10!
Atmosphere: 5
Food: 5
Service: 5
They will forget have the ingredients in your bowl if you order through the app. Frustrating that it has happened in multiple occasions
Food: 1
Service: 1
Ordered through Doordash. Got a falafel pita, spicy falafel bowl, and brownie. There was NO FALAFEL in either of the dishes. No brownie was delivered either, which may have been the runner's fault....but no falafel in two dishes where falafel is the main ingredient is insane. Had to get a full refund through Doordash. Maybe the quality is great if you go in person, but this was very disappointing after a long day of work.
Food: 1
Service: 1
Restaurantji Recommends
This CAVA is only for people who are walking around the medical center. If you're driving just get something else. It is SO inconvenient.
Not to mention, they're very busy during lunch I assume because all of the bowls I got were made wrong. How agitating.
You go in and there's this wall of orders in bags, and you just search for yours and take it. If you've got drinks, the cups are in the bags and you go fill it. It's so crowded and so goddamn loud. Just go to a DIFFERENT Cava.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Hummus
This place is clearly a local favorite so expect a line to get your meal. Or order online ahead of your arrival and save time. Their app is worth the effort to earn free meals and discounts. The beverage selection is by far the main reason we go. No high fructose corn syrup! Fresh fruit beverages at the fountain dispenser could use some attention after 2pm, I hate when they run out. Great value. They do need some help at the front of the food line to keep dishes moving efficiently. Kitchen orders are generally made timely.
Vegetarian options: Crazy Feta dip is addicting and Crunchy pita chips should be add on as an alternate to soft PITA bread.
Kid-friendliness: Kid meals are generous and come with a drink. Excellent price.
Wheelchair accessibility: The place is accessible.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hummus
It’s good
Atmosphere: 5
Food: 5
Service: 5
Mo was friendly and the food was great!
Atmosphere: 5
Food: 5
Service: 5
This is such an amazing location, the food was delicious and the staff were very helpful! Will definitely be coming back:)
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