Chiba Hot Pot

A truly unique hotpot experience. Between the conveyor belt and the mini train delivery for prepared food, you never have to get up. Fast, friendly service and a very cool setup

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot, All You Can Eat

The food quality and taste are average to good, but not as good as other hotpot places. The price of this place is similar to other AYCE hotpot restaurants, but there are fewer meat options and a lack of freshness. However, they have grilled skewers, which is a good way to make up for the lack of meat options. I have been coming here multiple times a year for years. I'm glad they improved their dessert bar and added some sushi. They recently added a wagyu option, but they charge per skewer/order, which defeats the purpose of AYCE. I could go to Hai Di Lao if I wanted to pay per order with better meat options, add-ons, amenities, and overall services. I could go to Kpot BBQ&HP for AYCE; they serve Kobe beef and more meat/seafood/noodle options there. Of course, the price is a little bit more, but it's AYCE, which is better than paying AYCE prices but still being charged per order. It doesn't make sense.
Overall, the food and service is acceptable good to come back if you're in the area.
There was one time we came with my 3-year-old son (no charge), but they charged for each refill of iced tea. For two adults plus iced teas, the price was nearly $100. My husband is a quiet and kind person; he saw the price was off but paid anyway. Make sure to read your bill and check.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hot Pot

Food is really good and the service is wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot, BBQ

A bit overpriced but is worth it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot

I got food poisoning was throwing up and couldn't get off out the bathroom 😭

Atmosphere: 1

Food: 1

Service: 1

One of my favorite spots. The food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All You Can Eat, Chicken Wings

My husband & I love coming here anytime we get a chance, we haven’t been in awhile because of my foot injury but we came back for lunch and brought our friend to try it because it’s our go-to hot pot place and he absolutely loved it! Jenny was our server (according to our receipt cause I forgot to ask for her name) and she was sooo wonderful! She was very attentive, welcoming & helpful with explaining flavors when we had questions. Her personality was the sweetest! And I want to thank the staff for allowing me to feel comfortable with my knee scooter as well. We loved our experience :) 10/10 as always! Thank you Jenny & staff for making us feel welcomed ♥️

Atmosphere: 5

Food: 5

Service: 5

My husband and I ate there for dinner last night. I started throwing up 2am in the morning. I was feeling so sick and kept throwing up in the early AMs. I was not able to sleep because my stomach was hurting and also dealing with diarrhea and vomiting throughout the next day. I wasn’t able to get out of bed the entire day. And still dealing with diarrhea on the 2nd day all day long. My husband didn’t get sick, but we ate different stuff. I had some grilled beef short ribs, lamb screwers and some fish balls that my husband did not eat any. So it must have been one of those items that were contaminated. It was a very bad experience for me because I hardly ever get sick. Now, it left me a bad taste about hotpots.

Food: 1

Service: 5

The food was great and they were so accommodating of our toddler! Definitely a place to return!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot, All You Can Eat, Chicken Wings

I really enjoyed my first visit to Chiba Hot Pot, food was good and the server was very attentive. I went back today (11/20) for lunch, but the experience was very different from the first time. The restaurant was very quiet, and only a few tables were occupied. Whenever I needed something, I had to grab my server’s attention because she was busy talking with the counter lady, or I had to look for her myself. When the other lady informed her that I needed something, she made a face. I often saw her asking two other ladies at a nearby table if they needed anything, but the only time she came and asked me if I needed anything was after I finished my meal. I had to point out on it, and she insisted that she had asked me multiple times, which was not true. She kept lying on my face. Again, I told her she hadn’t, and she just said, “It’s okay,” and walked away. I have never had to speak up to a waiter/waitress about their service in my life. I’m not sure if the counter lady is the owner, but they really need to educate her. I will never return!

Service: 1

Because my Mom & Dad drive me here!

Food: 5

Recommended dishes: Hot Pot, Beef Skewers

Friend took me here for my birthday and it was fun. Soup was great and they kept refilling it. Restaurant was clean and the staff were friendly. Only complaint was the crabs they offered were not good quality because the smell was off.

Atmosphere: 5

Food: 4

Service: 5

First of all, I have been dinning here for 2 years, at least twice a month. Always enjoyed the food here since it’s near to my work, and I don’t need to drive to Chinatown to eat hotpot. Went with my two other colleagues on Columbus Day for lunch, lunch AYCE price is $22 per person. After we finish lunch, the charge is $35 per person. I asked our server why, she says because it’s a holiday, so they charge dinner price. They never told us it will be dinner price, so I ordered based on lunch menu. I knew if I order lamb from
Dinner, it will be dinner price. I ask if they would correct the charge, she says no, she say I can go everywhere else, they would charge dinner price because it’s a holiday. Honestly, I would pay the dinner/holiday price if I was informed, and I would order lamb from dinner menu. Anyway, they lost my continuous patronage forever.

Atmosphere: 3

Food: 3

Service: 1

Overpriced for the food quality.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Hot Pot, All You Can Eat, Fish, Mild, Beef Skewers, Mushroom Soup Base, Octopus, Mushroom Soup for Hot Pot Medium \u0026 Beef, Tomato Soup for Hot Pot, Clear Pork Soup, Fried Takoyaki 4pcs

Had a great experience! Very reasonable pricing and the food was great. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5