Chick-fil-A

13720 East Fwy, Houston
(713) 455-3760

Recent Reviews

david almaguer

Six out of five stars!!!Very friendly employees. They make you feel at home. It's super clean and organized.The employees are very professional and courteous. This is one of my favorite locations.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Soup, Chicken Spicy Deluxe, Chick-Fil-A Deluxe Sandwich, Spicy Chicken Sandwich, Chick-Fil-A Chick-N-Strips

Slime Staff

Everyone was so nice! The food was great, got all the orders right and it was a very fun time. Definitely would come again!

Atmosphere: 5

Food: 5

Service: 5

Christina F

We dined in for breakfast around 10:00 am on Saturday and were immediately greeted when we walked in the door by one of the cashiers. The restaurant was clean and the staff were extremely friendly. Tiffany came to our table multiple times during our visit to check in on us and to see if we needed anything. If I am ever in the area again I would definitely dine in again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Biscuit

Argos :D

It was a wonderful experience eating here. Customer service was unbelievable. Everyone are so friendly. The food was excellent.

Atmosphere: 5

Food: 5

Service: 5

kendrick williams

Lady Manager and one employee are doing more talking and laughing than they are tending to orders. I waited 10mins for a door dash order of a 12pc nuggets. That’s the longest I’ve ever waited for anything at any other location.

Atmosphere: 2

Food: 4

Service: 1

Angela Figueroa

Not coming here again, they always make mistakes on your order might as well go elsewhere. When I got home I was expecting to have a nice lunch. However due to there mistakes I wasn’t able to do so. They clearly got my order wrong, and they even forgot my Mac and cheese. Keep in mind this is not the first time!After I called, to inform them what happened they really wanted me to drive back there to show proof of their mistakes. Since, I didn’t want to make the 20 min drive all they were willing to do was give me a dessert for my next visit. Which I don’t think it’s fair, since I spent 50 bucks.It’s as if they don’t trust their customers, so might as well post pictures as proof here so they know I wasn’t lying.

Atmosphere: 2

Food: 1

Service: 1

brianetra Robinson

Angie had no customer service skills What so ever. Pulled through the lane she asked if I could pull forward no please or thank you Then took my order her whole vibe was just complete TRASH @5:12 March 22Also didn’t even ask if I would care for anything else condiments nothing.

Service: 1

IL DUCE

Used my debit card here on lunch break the cashier kept my card i had to go back and take it from her, on the way back to work the bank called me.$1014 is missing from my account and im still disputing with the bank.I have surgery to pay for and these ppl stole from me.If you come here use cash only

Atmosphere: 3

Food: 4

Service: 1

Chantelle Mae

Had dine in and the team member Tiffany did a wonderful job going to each table for anything they needed and making sure we were okay with their service. Food was great and the other members were nice too!

Atmosphere: 5

Food: 5

Service: 5

David Cano

Have changed my view from my previous post. And Always greeted by name and with genuine smiles ☺️☺️ really makes me want to continue coming

Atmosphere: 5

Food: 5

Service: 5

lisa ruffin

Visited Chick fil A on I 10 between Uvalde and Freeport. Ordered a Spicy Chicken Sandwich combo w/fries and a lemonade, a Four Piece Chicken Strip Meal w/fries and a lemonade easy ice, and a Market Salad w/Apple Cider Vinaigrette Dressing. Total was $36.08. Drove 2.5 miles home. Opened the bag to distribute the food....Chicken Sandwich box smashed with some kind of sauce on the outside of the box, fries hard, cold, and some much browner and crunchier than usual, and the Chicken strips were not the Chick fil A quality strips I normally receive. They were small, cold, and frail...not at all how Chick FIL A serves them. I called the location and spoke with (Ilene/Eileen). She asked if I had the receipt, I explained there was no receipt in the bag nor given to us. She asked if we had any other food, I replied...a Market Salad. She said ok, the food will be replaced after I bring the food back. Normally, a manager will give you his/her name and advise you because of the inconvenience and poor service, your food will be replaced when you return to the store at your convenience. When a customer comes to your establishment and pays any amount of money for food and receives less than quality food, a restaurant that wants to keep customers would apologize for the inconvenience and offer to replace their order at a time convenient for them and certainly not ask them to bring the food back. After COVID, Restaurants, Retail Stores, and Grocery Stores advise they do not want the items back....and they certainly do not ask the customer who has already paid for their food and fuel to come back and bring the food. I do realize some people pull shenanigans and try to get food replaced for free by making up things. I am not a person who complains about food or service, I ask for my money back and do not go to the place of business ever again. Come to think of it, this is the one fast food establishment/restaurant I have spoken highly about before and after COVID-19 became the norm. It is unfortunate that this location has changed my perception of Chick-fil-A. I felt obligated to give a review to advise of the poor service I received. I pray the managers and owners read and hear my concerns. The quality of service (friendliness,being polite and courteous, respectfulness, quality food, and a great atmosphere) keeps your customers returning to your establishment.

Atmosphere: 1

Food: 1

Service: 1

Juan Hernandez

Very fast and

Atmosphere: 5

Food: 5

Service: 5

Citywide Massage

+1 ? for 6 Stars!I forgot just how special and unique Chick-fil-A is. My sister has never been there and was in awe of the level of service from the moment we walked in the door to her trip to the bathroom until we left.The care, the great attitudes, the cleanliness, the attention, and the food were all excellent.This location is close to home, and they will see me more often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich

Stiven Purdy

I went with my wife and my son and they treated us very well, except that the coffee I ordered......had more ice than coffee ???it would be good if it had less ice and more coffee??

Joshua Scott

David has zero common sense, have a good day David

Atmosphere: 1

Food: 1

Service: 1

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