Domino's Pizza
5733 Kirby Dr, Houston
(713) 523-7770
Recent Reviews
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Pizza was just thrown together
Food: 1
We have ordered pizza from this place from 2020. These guys are really nice always. Fast. All toppings are really evenly distributed. With or without tip, they don’t care I think. They make nice pizza, PERIOD.
Atmosphere: 5
Food: 5
Service: 5
My pizza always comes out good at this location. Thanks y'all!
Atmosphere: 5
Food: 5
Service: 5
They don't care if you are there, they serve you whenever you want.
Food: 1
Service: 1
Pizza quality is the best
Food: 5
Service: 5
Horrible service. Do not believe the time they tell you your pizza is ready. Was told it was 15 minutes more 5 times. Waited almost 2 hours no pizza.
Ridiculous and incompetent staff. Do not bother ordering since you will not get it anyway.
Atmosphere: 1
Food: 1
Service: 1
Food is always Fresh and Hot! Employees are very friendly! Best location in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Medium 2-Topping 12 Pizza, Pepperoni Pizza
Stuff crust is so great
Atmosphere: 5
Food: 4
Service: 4
Every time I order for delivery everything turns out perfecto!! Delicious and tasty 😋.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
I have never experienced such unprofessional customer service as I did with this Domino’s location. Over the course of two days, I called multiple times to resolve an issue with my order, only to be met with rudeness, indifference, and outright neglect.
Each time I called, I was placed on hold without warning, and on several occasions, the call was abruptly disconnected. When I did manage to speak with someone, the staff was dismissive, unhelpful, and even rude. Instead of addressing my concerns, they seemed irritated that I was calling at all. At one point, I could hear laughter and chatter in the background, making it clear that my issue was not being taken seriously.
I understand that restaurants get busy, but repeated poor service over two days is inexcusable. A simple apology or a genuine effort to resolve the problem would have made a difference, but instead, I was treated as an inconvenience. I will not be ordering from this location again and would strongly advise others to avoid it as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Have only ever made delivery calls here and the people who pick up the phone DO NOT give good customer service. They are not willing to work with you if you have any special asks (tax exempt, asking for receipt). They just want to be done on the phone with you, regardless of how patient and direct you are with asking for their assistance.
That said, I’ve only had poor experiences talking on the phone. I will be trying a different local pizza place moving forward.
I came here to place an order to go. The heavy set Black man who helped me didn’t speak to me when I came in, saw me standing at the counter, then proceeded to begin to make an order. As I looked at him, he stated, “I’ll be with you in a second.” He never needed to begin making that order. When he finally did come to help me, with his bare hands he touched the keyboard, the computer screen, the cash drawer, etc, then went right back to making food without washing his hands. Disgusted and annoyed, I asked for a refund. He then told me he was unable to print a receipt for the refund. Horrible service and unsanitary food practices.
Service: 1
Just picked up my order of pizza and cheese bread and walked in to Noah manning the ship all by himself lol. The precision, excellent customer service and attention to detail is appreciated. Please give this man a raise! Appreciate you making my meal and serving it with a smile. Have a blessed one Noah! And remember not everyone deserves a spot on the Ark!
Atmosphere: 5
Food: 5
Service: 5
Horrible service I try to fix the situation with the manager in regards to a delivery but the manager decided to be an ass and he didn’t wanted to get nothing fix because was late well I hope everyone thing before you get your money stolen this was at the Kirby location
Atmosphere: 1
Food: 1
Service: 1
Stingy location
I wish they’d give more than a light sprinkle of toppings and dabbing of sauce. Their covered boneless wings could be renamed covered breading - barely any chicken at all.
Atmosphere: 2
Food: 3
Service: 2
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