Great American Cookies

12230 W Lake Houston Pkwy, Houston
(281) 741-7555

Recent Reviews

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jonathan temple

Best place in West lake Houston area to buy Cookies!!! Customer service is A+

Atmosphere: 5

Food: 5

Service: 5

Rising Warrior

Great cookies

Jamellah Craven

Great cookies and serviced

Atmosphere: 5

Food: 5

Service: 5

richard rodriguez

Carrington is such a great designer/artist. You think it up and she can make it. Awesome cookie.

Atmosphere: 5

Food: 5

Service: 5

albert hernandez

Best service from these 2 guys albert and eliel

Belen Hernandez

Best cookies great customer service

Alyssa Marie

Great customer service and quick!!

Atmosphere: 5

Food: 5

Service: 5

Chasity Nathan

Cobe welcomed & greeted me in. Very friendly staff

charrissa smith

Service was a-1 would definitely recommend this location

Cindy Ponce Sorto

Nothing worse than having a bad day and just wanting a cookie to walk into GAC be completely ignored, only to stand there as the white people that walk in after you are greeted and helped with a friendly face. I will never step foot into this location again.

Service: 1

Sofia Cesar

Good cookies

Atmosphere: 5

Food: 5

Service: 5

Jaylynn Guien

Alio and Arkansas were the goats frrrrrrrrrrr they did my cream so good ??

Atmosphere: 5

Food: 5

Service: 5

Hope for Peace

I paid upfront for a whole sheet cookie and the largest peanut butter ice cream cake they offer. Everything was yummy and looked great.My cookie cake was not the flavor I ordered (DF) and had a misspelled name. I believe the person who took the order did not communicate with the person who made the order. I gave them my number, and they lost it, so they could not call me before making my order. They made two-size ice cream cakes because they were unsure what size I ordered. The person who prepared the order did their best with the information they had. The person who took my order did not give them the paper I watched them write all my order info on.If you place an order in the middle of the week, you should follow up before the weekend to ensure it's going as planned.I believe the employees do not get along and may cause drama for each other.The store was clean and well-kept.The total cost was $107.00 for the ice cream cake and whole sheet cookie.

Zachary Tompkins [AMS]

A joke of a business. Put in a order a week ago for today and went to go pick up a cake on the way to my 5 year olds party and was told by Jeremiah that they forgot to make it. Then was told while he was laughing it will take 2 hours and he’ll throw in a free cookie to make it right. Please Jeremiah explain to my 5 year old why he doesn’t have a cake at his party because you are too cool to do your job. What a joke. Will never recommend or spend a dime here again.

Zachary Tompkins

A joke of a business. Put in a order a week ago for today and went to go pick up a cake on the way to my 5 year olds party and was told by Jeremiah that they forgot to make it. Then was told while he was laughing it will take 2 hours and he’ll throw in a free cookie to make it right. Please Jeremiah explain to my 5 year old why he doesn’t have a cake at his party because you are too cool to do your job. What a joke. Will never recommend or spend a dime here again.

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