I did not get a chance to take a picture of my food due to me being greedy lol. Let me just start off by saying the Lady upfront seen I just ordered Taco Bell and had me taste that burger. Now why would she do that! Fast forward I bought burger, fries, and a drink. The customer service was superior. The burger was juicy with a soft bun and crispy on the edges. They have a special sauce they put on the burger that’s delicious! I would recommend this spot to any burger lover!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Signature Incredible
Kwan Ng
Not worth the money, be aware of the tips system, they set on 20%, no matter you pressed on which icon, they still charge you 20% tip, never try again.
Food: 2
Service: 2
Alicia Prince
Great group of people. Just went today and everyone was so nice and the burger was amazing. When I was leaving one of the workers remembered my name and said Bye. Such great Customer Service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Seasoned French Fries Side
Jonathan Squyres
The Shroominator is good, and the burgers are greasy than Jax's burgers, and the bacon is made with beef. The people there are very kind. I would eat there again and waste my gas for a good burger. Worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Can
Tanzeem Chowdhury
Amazing halal burgers at the Willowbrook mall food court. Customer service was top notch and the burgers were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Seasoned Fries
Monte
Really liked this burger. Got the classic with cheese and they knocked it out the park. I'll try something more adventurous next time
Atmosphere: 5
Food: 5
Service: 5
Josh Waldon
Today was my second time coming to this restaurant. And the last. And of the lady posted in the photos in all black. It started when I was placing my order. And I said I've been here before and wasn't ready to try anything new I just wanted what I had the previous time. And let me say I've been self employed for the past 13-14 years servicing peopl ast a barber/tattoo artist so I no when someone's character is off. And I totally understand pushing sales, but when placing my order I started by saying what I wanted and how I wanted in prepared "as it's show". So I guess the attitude came when I didn't want to add extra toppings or fries. After placing my order she told me how long it would take for my burger to be prepared about 7min OK COOL. So I stood the to wait. She depend that I wait on the other side of the counter. But their were a lot of peopl already in that area so I stayed where I was. I had just got off and just wanted my food. . .not to be harassed about where I'm standing to wait. I meant it's the malls food court. So she approached me a second time Telling me to move to the other end. At that point I asked for a refund. She acted like shi didn't hear me and proceeded like I hadn't said nothing so I yelled of to the cook to not make my burger to insure I didn't waste his time. After receiving my refund I went to CHIC-FIL-A where the customs service is always top teir. After sitting down to eat my food I guess here co-worker asked what happened and she start talking loud so I could hear her. So I turne and explained again why I got a refund and told her about her character. She continued to go back and forward with me proving my point about her professionalism. There were other potential customers around watching and listening. And I won't lie the food was very which made me go back a second time. Employees like this will run a business in the ground.
Atmosphere: 1
Food: 4
Service: 1
Georgina Campos
Kayla is the best! She has amazing customer service, she recommended the BBQ bacon and it did not disappoint!! It was fresh and delicious! The portions are huge and definitely worth the price! Can’t wait to be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned French Fries Side, The BBQ Bacon
Em Jay
Kayla was absolutely amazing and 1000% customer service focused. She made sure I knew every single detail of my order. You have a great employee and staff as a whole (Jay made a slammin burger!).
Burgers are absolutely amazing. Try the special sauce they offer with the burger!!!
Jasmin Sanchez
The food is amazing and well done , flavor and timing is perfect ! Became one of my favorite spots to eat when shopping .. please stop by and try it you wont regret it!
Julie Davila Garcia
The Signature Incredible is absolutely delicious! Their secret sauce knocks it out of the park! The fries are perfectly seasoned, fresh and hot! Definitely will be making a trip out here again JUST FOR THE BURGER which is made with 100% Halal beef!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Seasoned Fries
Don Helm
we liked the fries, but not the beef they use for the hamburger. it was pretty strange tasting. not what I consider a good burger for their premium pricing. combo with plain burger, small order of fries and a drink was $16. people were nice, but it also took a while to get our food
Atmosphere: 3
Food: 2
Service: 4
Tx Tiger
The burger and fries are just OKAY. Definitely not worth it for $17. ?♂️ they even tried to charge me extra for another ranch dip ?♂️ ?♂️
I did not get a chance to take a picture of my food due to me being greedy lol. Let me just start off by saying the Lady upfront seen I just ordered Taco Bell and had me taste that burger. Now why would she do that! Fast forward I bought burger, fries, and a drink. The customer service was superior. The burger was juicy with a soft bun and crispy on the edges. They have a special sauce they put on the burger that’s delicious! I would recommend this spot to any burger lover!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Signature Incredible
Not worth the money, be aware of the tips system, they set on 20%, no matter you pressed on which icon, they still charge you 20% tip, never try again.
Food: 2
Service: 2
Great group of people. Just went today and everyone was so nice and the burger was amazing. When I was leaving one of the workers remembered my name and said Bye. Such great Customer Service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Seasoned French Fries Side
The Shroominator is good, and the burgers are greasy than Jax's burgers, and the bacon is made with beef.
The people there are very kind. I would eat there again and waste my gas for a good burger. Worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Can
Amazing halal burgers at the Willowbrook mall food court. Customer service was top notch and the burgers were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Seasoned Fries
Really liked this burger. Got the classic with cheese and they knocked it out the park. I'll try something more adventurous next time
Atmosphere: 5
Food: 5
Service: 5
Today was my second time coming to this restaurant. And the last. And of the lady posted in the photos in all black. It started when I was placing my order. And I said I've been here before and wasn't ready to try anything new I just wanted what I had the previous time. And let me say I've been self employed for the past 13-14 years servicing peopl ast a barber/tattoo artist so I no when someone's character is off. And I totally understand pushing sales, but when placing my order I started by saying what I wanted and how I wanted in prepared "as it's show". So I guess the attitude came when I didn't want to add extra toppings or fries. After placing my order she told me how long it would take for my burger to be prepared about 7min OK COOL. So I stood the to wait. She depend that I wait on the other side of the counter. But their were a lot of peopl already in that area so I stayed where I was. I had just got off and just wanted my food. . .not to be harassed about where I'm standing to wait. I meant it's the malls food court. So she approached me a second time Telling me to move to the other end. At that point I asked for a refund. She acted like shi didn't hear me and proceeded like I hadn't said nothing so I yelled of to the cook to not make my burger to insure I didn't waste his time. After receiving my refund I went to CHIC-FIL-A where the customs service is always top teir. After sitting down to eat my food I guess here co-worker asked what happened and she start talking loud so I could hear her. So I turne and explained again why I got a refund and told her about her character. She continued to go back and forward with me proving my point about her professionalism. There were other potential customers around watching and listening. And I won't lie the food was very which made me go back a second time. Employees like this will run a business in the ground.
Atmosphere: 1
Food: 4
Service: 1
Kayla is the best! She has amazing customer service, she recommended the BBQ bacon and it did not disappoint!! It was fresh and delicious! The portions are huge and definitely worth the price! Can’t wait to be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned French Fries Side, The BBQ Bacon
Kayla was absolutely amazing and 1000% customer service focused. She made sure I knew every single detail of my order. You have a great employee and staff as a whole (Jay made a slammin burger!).
Atmosphere: 5
Food: 5
Service: 5
Got their signature burger. It was so good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Seasoned Fries
Restaurantji Recommends
Burgers are absolutely amazing. Try the special sauce they offer with the burger!!!
The food is amazing and well done , flavor and timing is perfect ! Became one of my favorite spots to eat when shopping .. please stop by and try it you wont regret it!
The Signature Incredible is absolutely delicious! Their secret sauce knocks it out of the park! The fries are perfectly seasoned, fresh and hot! Definitely will be making a trip out here again JUST FOR THE BURGER which is made with 100% Halal beef!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Seasoned Fries
we liked the fries, but not the beef they use for the hamburger. it was pretty strange tasting. not what I consider a good burger for their premium pricing. combo with plain burger, small order of fries and a drink was $16. people were nice, but it also took a while to get our food
Atmosphere: 3
Food: 2
Service: 4
The burger and fries are just OKAY. Definitely not worth it for $17. ?♂️ they even tried to charge me extra for another ranch dip ?♂️ ?♂️
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