Jack in the Box

3601 Old Spanish Trl, Houston
(713) 747-1046

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Recent Reviews

We live in the Med Center and this is the closest JITB to us. We’ve never had an issue with our food or the service - which is more than I can say about surrounding fast food restaurants. It doesn’t matter the time or day, the employees are kind and you don’t get attitude for simply order food. Anytime we have a late night fast food craving, JITB on Spanish Trail is our place!
I came up there a couple times in the morning the past few mornings their system is always rebooting! I get it but come on I try different times in the morning because I get off late. Still system rebooting and they said order online. Here they are cutting their internet because it won’t validate my basket to check out! I waited a few minutes and it’s still not going through and they’re open. Either These employees don’t want to work or they’re understaffed! Fix it.
Customer service was great, for breakfast I only go yo Jack in the Box for one thing and that is a breakfast jack no ham add chicken, I normally only get it in Dallas because everyone messes up my simple order. The cashier got it right the first time and was so help although she had just started working there. The downfall of this place is the panhandlers directly outside the drive through window, it is not safe for customers or even the young lady. I went at 6:50am on Saturday.

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